Model-driven design, simulation and implementation of service compositions in COSMO

The success of software development projects to a large extent depends on the quality of the models that are produced in the development process, which in turn depends on the conceptual and practical support that is available for modelling, design and analysis. This paper focuses on model-driven support for service-oriented software development. In particular, it addresses how services and compositions of services can be designed, simulated and implemented. The support presented is part of a larger framework, called COSMO (COnceptual Service MOdelling). Whereas in previous work we reported on the conceptual support provided by COSMO, in this paper we proceed with a discussion of the practical support that has been developed. We show how reference models (model types) and guidelines (design steps) can be iteratively applied to design service compositions at a platform independent level and discuss what tool support is available for the design and analysis during this phase. Next, we present some techniques to transform a platform independent service composition model to an implementation in terms of BPEL and WSDL. We use the mediation scenario of the SWS challenge (concerning the establishment of a purchase order between two companies) to illustrate our application of the COSMO framework

Cloud service localisation

The essence of cloud computing is the provision of software and hardware services to a range of users in dierent locations. The aim of cloud service localisation is to facilitate the internationalisation and localisation of cloud services by allowing their adaption to dierent locales. We address the lingual localisation by providing service-level language translation techniques to adopt services to dierent languages and regulatory localisation by providing standards-based mappings to achieve regulatory compliance with regionally varying laws, standards and regulations. The aim is to support and enforce the explicit modelling of aspects particularly relevant to localisation and runtime support consisting of tools and middleware services to automating the deployment based on models of locales, driven by the two localisation dimensions. We focus here on an ontology-based conceptual information model that integrates locale specication in a coherent way

A Conceptual Model for Scholarly Research Activity

This paper presents a conceptual model for scholarly research activity, developed as part of the conceptual modelling work within the ???Preparing DARIAH??? European e-Infrastructures project. It is inspired by cultural-historical activity theory, and is expressed in terms of the CIDOC Conceptual Reference Model, extending its notion of activity so as to also account, apart from historical practice, for scholarly research planning. It is intended as a framework for structuring and analyzing the results of empirical research on scholarly practice and information requirements, encompassing the full research lifecycle of information work and involving both primary evidence and scholarly objects; also, as a framework for producing clear and pertinent information requirements, and specifications of digital infrastructures, tools and services for scholarly research. We plan to use the model to tag interview transcripts from an empirical study on scholarly information work, and thus validate its soundness and fitness for purpose

Interoperable Systems: an introduction

This short chapter introduces interoperable systems and attempts to distinguish the principal research strands in this area. It is not intended as a review. Significant review material is integrated with each of the succeeding chapters. It is rather intended to whet the appetite for what follows and to provide some initial conceptual orientation. This book concerns the architecture, modelling and management of interoperable computing systems. Our collective research agenda addresses all aspects of interoperable systems development, including the business and industry requirements and environments for distributed information services

Sharing a conceptual model of grid resources and services

Grid technologies aim at enabling a coordinated resource-sharing and problem-solving capabilities over local and wide area networks and span locations, organizations, machine architectures and software boundaries. The heterogeneity of involved resources and the need for interoperability among different grid middlewares require the sharing of a common information model. Abstractions of different flavors of resources and services and conceptual schemas of domain specific entities require a collaboration effort in order to enable a coherent information services cooperation. With this paper, we present the result of our experience in grid resources and services modelling carried out within the Grid Laboratory Uniform Environment (GLUE) effort, a joint US and EU High Energy Physics projects collaboration towards grid interoperability. The first implementation-neutral agreement on services such as batch computing and storage manager, resources such as the hierarchy cluster, sub-cluster, host and the storage library are presented. Design guidelines and operational results are depicted together with open issues and future evolutions.Comment: 4 pages, 0 figures, CHEP 200

Requirements modelling and formal analysis using graph operations

The increasing complexity of enterprise systems requires a more advanced analysis of the representation of services expected than is currently possible. Consequently, the specification stage, which could be facilitated by formal verification, becomes very important to the system life-cycle. This paper presents a formal modelling approach, which may be used in order to better represent the reality of the system and to verify the awaited or existing system’s properties, taking into account the environmental characteristics. For that, we firstly propose a formalization process based upon properties specification, and secondly we use Conceptual Graphs operations to develop reasoning mechanisms of verifying requirements statements. The graphic visualization of these reasoning enables us to correctly capture the system specifications by making it easier to determine if desired properties hold. It is applied to the field of Enterprise modelling

Conceptual Modelling of Emerging Technologies - The Use of Novel Electric Aircraft for Emergency Medical Services

Implementation of new technologies in operations systems sets specific requirements on simulation conceptual modelling, relating to uncertainties with respect to their specifications, changes implied for operations systems and regulatory frameworks restricting their operation. Furthermore, modellingobjectives may have to be tailored to innovation agendas made by potential adopters of technologies. In this paper, we explore the needs for extending current frameworks to facilitate conceptual modelling of new technologies, using a case study on the introduction of novel electric aircraft (eVTOLs) for Emergency Medical Services. Extensions proposed concern the choice of modelling objectives – which should be aligned with an innovation agenda, technology representation as model content, inputs and outputs – accounting for various uncertainties, and the modelling process – requiring a careful concerting with engineering efforts

Multiple conceptual modelling of perceived quality of in-flight airline services

Despite growing literature on the different aspects of airline service quality in relation to behavioural intentions, less attention has been paid to some specific aspects of in-flight services. The focus of the present research is, therefore, on a multiple conceptual model of the quality of in-flight services in relation to passengers’ perception of value, followed by recommendations (word of mouth - WOM) of airlines, as well as the quality and comfort of airline seats. The study is performed using two databases of reviewers’/passengers’ opinions regarding the quality of in-flight airline services and airline seat comfort. Our research results reveal that the perceived comfort of the airplane seat is the most important factor of passengers’ perceived quality of in-flight airline services, which also considerably affects the passengers’ perception of value, and consequently moderates behavioural intentions (in our research, expressed through positive WOM). The analysis of the relative importance of the components of perceived airline seats’ comfort shows that seat width is the most significant factor that contributes to the overall perceived comfort of the airline seat.https://doi.org/10.7307/ptt.v29i3.219529pubpub

Security analysis and modelling framework for critical infrastructure systems

The provision and delivery of many of the services that modern society enjoys are the result of ubiquitous critical infrastructure systems that permeate across many sectors of the Australian community. Moreover, the integration of technological enhancements and networking interconnections between critical infrastructure systems has heightened system interdependence, availability and resilience, including the efficient delivery of services to consumers within Australia\u27s industrialised society. This research delivers a system security analysis and system modelling framework tool based on an associated conceptual methodology as the basis for assessing security and conceptually modelling a critical infrastructure system incident. The intent to identify potential system security issues and gain operational insights that will contribute to improving system resilience, contingency planning development applicable to disaster recovery and ameliorating incident management responses for Australian critical infrastructure system incidents.<br /

Investigating brand equity of third-party service providers

Purpose: This research applies theory and techniques from the services and marketing literature to a supply chain context consisting of a shipper or seller, a customer or buyer, and a third-party logistics service provider (3PL) to investigate corporate brand equity resulting from service quality, customer satisfaction and customer loyalty towards the 3PL. Design/methodology/approach: A conceptual model was developed from the literature and tested with Finnish industrial firms using an online survey. Data were analysed using structural equation modelling to examine relationships among the four constructs. Findings: Hypothesised relationships among the four constructs in the conceptual model were supported however the relationship between loyalty and corporate brand equity was weak. Research limitations/implications: This investigatory research is based on a one country sample making transferability and generalisability to other countries difficult. Practical implications: The findings of this research should enable 3PL managers to determine service offerings that are most important to either shippers or customers, develop a service package using such offerings to satisfy needs, and thus build loyalty and corporate brand equity among both parties. Originality/value: This paper adds to our knowledge of these constructs in a supply chain context, particularly for 3PLs, and provides an interdisciplinary approach to research in the supply chain domain