Information Outlook, October 2003

Volume 7, Issue 10https://scholarworks.sjsu.edu/sla_io_2003/1009/thumbnail.jp

Дослідження системи операційного менеджменту організації, на прикладі Apple Computer, Inc

The object of investigation is the process of managing of operating activities of Apple, Inc. The aim of the work is to formulate theoretical approaches and to develop practical recommendations on directions of improvement of operating management at the organization. Research methods cover methods of analysis, synthesis, comparison, detailing, system approach. This master’s research paper analyzes the operational management of Apple, Inc. and provides recommendations for it’s improvement. In particular, the main directions of solving the problems of operational management of the company have been outlined, the proposals on improvement of expansion distribution network and organization of innovative activity of the Apple Inc. have been made.Об'єкт дослідження ‒ процес управління операційною діяльністю компанії Apple, Inc. Мета дослідження - формування теоретичних підходів та розробка практичних рекомендацій щодо напрямів вдосконалення системи операційного менеджменту компанії Apple, Inc. Методи дослідження: методи аналізу, синтезу, порівняння, деталізації, системний підхід. У роботі проведено аналіз операційного менеджменту Apple, Inc., а також викладені рекомендації щодо його вдосконалення. Зокрема, окреслено основні напрями вирішення проблем операційного менеджменту компанії, внесено пропозиції щодо розширення дистриб’юторської мережі, а також вдосконалення організації інноваційної діяльності Apple Inc.Introduction 6 CHAPTER 1 THE THEORETICAL FRAMEWORK OF OPERATIONAL MANAGEMENT 8 1.1 Meanings and definition of operational management 8 1.2 Principles and methods of operations management 12 1.3 Factors affecting the Operations activity of Apple Inc. company 21 CHAPTER 2 RESEARCH AND ANALYSIS 31 2.1 Сompany introduction 31 2.2 SWOT - analysis of Apple Inc. Company 46 2.3 Analysis of operation management at Apple Inc 50 CHAPTER 3 RECOMMENDATIONS FOR IMPROVING OF OPERATIONAL MANAGEMENT AT THE APPLE INC 63 3.1 The main directions of solving operational management problems of the company 63 3.2 Recommendations concerning improvements of Distribution in the organization 65 3.3 Recommendations concerning improvements of innovative activity at the organization 67 CHAPTER 4 SPECIAL PART 73 4.1 Current trends in the field 73 4.2 Company policy in the market 75 CHAPTER 5 RATIONALE FOR RECOMMENDATIONS 77 5.1 Statement for recommendations at Company 77 CHAPTER 6 OCCUPATIONAL HEALTH AND SAFETY AT THE ENTERPRISE 79 6.1 The aim of occupational health 79 6.2 Organization of occupational health and safety at the enterprise 86 CHAPTER 7 ENVIRONMENTAL ISSUES 92 7.1 Environmental issues in the field 92 7.2 Еnvironmental factors 94 Conclusions 96 References 98 Appendices 10

Practitioners' views about equity within prenatal services

The British National Health Service (NHS) is based on principles of equal access, treatment and outcomes. This article reviews health professionals' aims to provide equitable prenatal services and their views on whether women could be equal in their access to services, understanding during choice-making, and satisfaction about their care. Inequalities which compromise equity, conflicting meanings of equity, and the contribution of in-hospital ethics seminars to ethical health services are considered. Qualitative research, combining sociological and philosophical methods, investigated the experiences of health care staff attempting to provide equitable services and their practical and ethical problems. A total of 70 staff at a teaching hospital and a district general hospital took part in semi-structured interviews, followed by 11 innovative in-hospital ethics seminars based on themes derived from the interviews. The 56 seminar participants usually began with clear statements of their equitable aims, but, encouraged by the health care ethicist, they went on to discuss their many concerns about obstacles which complicated the achievement of these aims. The sociological-ethics seminars provided unique opportunities for multi-disciplinary discussion of these inequalities and their impact on equitable intentions in health care. Analysis of the contradictions revealed during the seminars is guided by sociological theories that seek to explain the persistence of inequalities in health, and how NHS policies appear to perpetuate and increase them, despite practitioners' stated intentions to promote equality

Capturing organisational knowledge from educational enhancement: identifying patterns for curriculum innovation

On-line and blended learning is much fêted, particularly by university management as part of the solution to many issues currently facing higher education. However, experienced academics lack examples of suitable pedagogically engaging on-line activities, and remain sceptical or resistant to change. This paper describes a case study of an initiative taken by a newly formed centre with responsibility for introducing such change within a university. It uses a single module to demonstrate a range of on-line activities blended with conventional face-to-face approaches which may then be presented to staff as reusable patterns with generic applicability. At the same time we show how these approaches can meet the requirements of the university management

European Master in Nuclear Energy (EMINE). When academy and industry meet

EMINE master programme is an international education initiative offered by KIC-InnoEnergy under the framework of the European Institute of Innovation and Technology (EIT). Students in the programme have the opportunity to acquire an in-depth knowledge of the nuclear industry, through unique and specialised courses covering a wide range of subjects. Students choose between UPC (Barcelona) and KTH (Stockholm) for the first year and between Grenoble-INP and Paris-Saclay University (France) for the second year. Grenoble École de Management (GEM) completes the list of academic partners: students take a 3-week summer course on energy management issues after their first year in EMINE. EMINE students also benefit from the involvement of our industrial partners (AREVA, EDF, ENDESA, INSTN-CEA, and Vattenfall) in the Programme. For the academic institutions, EMINE is the opportunity to provide a high level education aligned with the industrial needs. The international collaboration among universities helps improving the quality and the adoption of best practices. EMINE attracts good students to our centres whereas the EIT funding and the industrial involvement allows a number of activities that otherwise would have been difficult to carry out, such as the assistance of external industrial experts or field activities. MSc EMINE helps tomorrow’s nuclear engineers take up the challenges the nuclear energy industry faces in terms of safety, social acceptability and waste management. By offering outstanding technical training and addressing the economic, social and political aspects of nuclear energy, the programme broadens the scope of traditional nuclear education.Postprint (published version

The role of user requirements research in medical device development

Aims and Objectives: This research aims to suggest a concise framework to help in the better conceptualisation and integration of users in the medical device development (MDD) process. The current economic, political and social climate concerning the matter of healthcare delivery has resulted in the emergence of numerous users and user groups for whom the healthcare system has not previously catered for. These users have created ambiguity for the designers and manufacturers of medical devices as the boundaries between their needs and requirements have blurred, outdating current methods of MDD to meet consumer needs. Research Design and Methodology: The research methodology begins primarily with conducting a literature search on the theories relating to user requirements and medical device development. The paper outlines these findings through initially describing users and user involvement and relating them to medical devices. The cross-disciplinary nature of healthcare influenced the investigation into multiple disciplines including; IT, Ergonomics – particularly participatory research, Psychology and Design. These disciplines expose various methods and processes, which are useful to user requirements research. These methods were analysed for their compatibility, and then used to construct a conceptual framework for user involvement in MDD. Results: The research insinuates the true significance of user involvement and hence resulted in the formation of a conceptual framework to aid user involvement in the MDD process. The framework is produced by the amalgamation of relevant methods examined across the disciplines, in a complimentary fashion. Conclusion: The originality of this research lies in its use of a multidisciplinary approach. Previous research claiming multi-methods has dealt with combining two disciplines or methods at a time i.e. Computer supported cooperative work (CSCW) with participatory research (Scandurra et al, 2008) for the needs analysis of healthcare professionals only. Collaboration across disciplines has also been investigated (Johnson et al, 2005), but this was for the purpose of redesign rather than initial designs. This framework can help medical device designers to fully access all user requirements through more extensive collaboration right at the start. It reduces the risk of high costs involved in device rejection, usually associated with belated recognition of user needs in the design cycle

Source control SUDS strategic directions

Background to researchThe uptake or transition from traditional drainage to sustainable drainage (SUDS) in Scotland has happened in a relatively short timescale (less than fifteen years) with site and regional control drainage structures such as ponds and basins now considered ‘business as usual’. This rapid transition to SUDS has been facilitated by a stakeholder platform called the Sustainable Urban Drainage Scottish Working Party (SUDSWP) which has promoted their use since 1997. This has subsequently led to Scotland being regarded as a frontrunner in SUDS implementation in the UK. However the uptake of source control as part of a stormwater treatment train is less routine than expected. With the aforementioned in mind, this Phase Three Report seeks to answer the question ‘How can the national uptake of source control be encouraged and influenced by the SUDS Working Party and whether they should recast their remit’? Objectives of research Phase One of this research looked at the background to the evolution of source control in Scotland providing preliminary insight into the enabling factors and obstacles for uptake of the systems since inception in the mid 1990’s. Phase Two appraised source control delivery on a global scale providing insight to enabling factors out with Scotland and appraising current delivery in Scotland by responsible organisations. The transition pathway from traditional drainage to source control SUDS was mapped out to highlight what the key enabling (and disabling) factors were to realise the transition to date. This phase of the research, Phase Three defines the next steps including comment on optimal source control and further considerations and recommendations. This involved analysis and consolidation of the findings from Phases one and two, a workshop delivered to SUDSWP and two surveys delivered online and via telephone interviews with professionals involved in source control SUDS. These findings are used to define barriers and opportunities to inform the development of a strategy to support and encourage implementation of source control within SUDSWP remit.Key findings and recommendationsKey findings and recommendations for the SUDS Working Party are grouped according to transition management cluster activities:* Transition Arena: Strengthen links with internal members and external stakeholders who have a stake in source control SUDS and develop an integrated long-term vision.* Transition Agenda: Develop a shared strategic plan which considers aligning agendas with other infrastructure initiatives and enforcement / inspection policies to ensure cost effective, fit for purpose measures particularly in the areas of unit plot, local streets and regeneration areas.* Transition Experiments / case studies: Encourage research partnerships to validate techniques in the source control toolkit not yet applied in Scotland and showcase case studies.* Transition Monitoring / evaluation: undertake a baseline assessment to gauge source control uptake and performance, revise existing guidance and encourage capacity building programmes.<br/