Improving warehouse responsiveness by job priority management: a European distribution centre field study

Warehouses employ order cut-off times to ensure sufficient time for fulfilment. To satisfy increasing consumer’s expectations for higher order responsiveness, warehouses competitively postpone these cut-off times upholding the same pick-up time. This paper, therefore, aims to schedule jobs more efficiently to meet compressed response times. Secondly, this paper provides a data-driven decision-making methodology to guarantee the right implementation by the practitioners. Priority-based job scheduling using flow-shop models has been used mainly for manufacturing systems but can be ingeniously applied for warehouse job scheduling to accommodate tighter cut-off times. To assist warehouse managers in decision making for the practical value of these models, this study presents a computer simulation approach to decide which priority rule performs best under which circumstances. The application of stochastic simulation models for uncertain real-life operational environments contributes to the previous literature on deterministic models for theoretical environments. The performance of each rule is evaluated in terms of a joint cost criterion that integrates the objectives of low earliness, low tardiness, low labour idleness, and low work-in-process stocks. The simulation outcomes provide several findings about the strategic views for improving responsiveness. In particular, the critical ratio rule using the real-time queue status of jobs has the fastest flow-time and performs best for warehouse scenarios with expensive products and high labour costs. The case study limits the coverage of the findings, but it still closes the existent gap regarding data-driven decision-making methodology for practitioners of supply chains

Solving the Order Batching and Sequencing Problem using Deep Reinforcement Learning

In e-commerce markets, on time delivery is of great importance to customer satisfaction. In this paper, we present a Deep Reinforcement Learning (DRL) approach for deciding how and when orders should be batched and picked in a warehouse to minimize the number of tardy orders. In particular, the technique facilitates making decisions on whether an order should be picked individually (pick-by-order) or picked in a batch with other orders (pick-by-batch), and if so with which other orders. We approach the problem by formulating it as a semi-Markov decision process and develop a vector-based state representation that includes the characteristics of the warehouse system. This allows us to create a deep reinforcement learning solution that learns a strategy by interacting with the environment and solve the problem with a proximal policy optimization algorithm. We evaluate the performance of the proposed DRL approach by comparing it with several batching and sequencing heuristics in different problem settings. The results show that the DRL approach is able to develop a strategy that produces consistent, good solutions and performs better than the proposed heuristics.Comment: Preprin

Available-to-promise (ATP) systems: a classification and framework for analysis

Available-to-promise (ATP) systems deal with a number of managerial decisions related to order capture activities in a company, including order acceptance/rejection, due date setting, and resource scheduling. These different but interrelated decisions have often been studied in an isolated manner, and, to the best of our knowledge, no framework has been presented to integrate them into the broader perspective of order capture. This paper attempts to provide a general framework for ATP-related decisions. By doing so, we: (1) identify the different decision problems to be addressed; (2) present the different literature-based models supporting related decisions into a coherent framework; and (3) review the main contributions in the literature for each one of these. We first describe different approaches for order capture available in the literature, depending on two parameters related to the application context of ATP systems, namely the inclusion of explicit information about due dates in the decision model, and the level of integration among decisions. According to these parameters, up to six approaches for ATP-related decisions are identified. Secondly, we show the subsequent decision problems derived from the different approaches, and describe the main issues and key references involving each one of these decision problems. Finally, a number of conclusions and future research lines are discussed.Ministerio de Ciencia e Innovación DPI2007-6134

Improving warehouse responsiveness by job priority management

Warehouses employ order cut-off times to ensure sufficient time for fulfilment. To satisfy higher consumer expectations, these cut-off times are gradually postponed to improve order responsiveness. Warehouses therefore have to allocate jobs more efficiently to meet compressed response times. Priority job management by means of flow-shop models has been used mainly for manufacturing systems but can also be applied for warehouse job scheduling to accommodate tighter cut-off times. This study investigates which priority rule performs best under which circumstances. The performance of each rule is evaluated in terms of a common cost criterion that integrates the objectives of low earliness, low tardiness, low labour idleness, and low work-in-process stocks. A real-world case study for a warehouse distribution centre of an original equipment manufacturer in consumer electronics provides the input parameters for a simulation study. The simulation outcomes validate several strategies for improved responsiveness. In particular, the critical ratio rule has the fastest flow-time and performs best for warehouse scenarios with expensive products and high labour costs

Optimal and Heuristic Lead-Time Quotation For an Integrated Steel Mill With a Minimum Batch Size

This paper presents a model of lead-time policies for a production system, such as an integrated steel mill, in which the bottleneck process requires a minimum batch size. An accurate understanding of internal lead-time quotations is necessary for making good customer delivery-date promises, which must take into account processing time, queueing time and time for arrival of the requisite volume of orders to complete the minimum batch size requirement. The problem is modeled as a stochastic dynamic program with a large state space. A computational study demonstrates that lead time for an arriving order should generally be a decreasing function of the amount of that product already on order (and waiting for minimum batch size to accumulate), which leads to a very fast and accurate heuristic. The computational study also provides insights into the relationship between lead-time quotation, arrival rate, and the sensitivity of customers to the length of delivery promises

A survey of variants and extensions of the resource-constrained project scheduling problem

The resource-constrained project scheduling problem (RCPSP) consists of activities that must be scheduled subject to precedence and resource constraints such that the makespan is minimized. It has become a well-known standard problem in the context of project scheduling which has attracted numerous researchers who developed both exact and heuristic scheduling procedures. However, it is a rather basic model with assumptions that are too restrictive for many practical applications. Consequently, various extensions of the basic RCPSP have been developed. This paper gives an overview over these extensions. The extensions are classified according to the structure of the RCPSP. We summarize generalizations of the activity concept, of the precedence relations and of the resource constraints. Alternative objectives and approaches for scheduling multiple projects are discussed as well. In addition to popular variants and extensions such as multiple modes, minimal and maximal time lags, and net present value-based objectives, the paper also provides a survey of many less known concepts. --project scheduling,modeling,resource constraints,temporal constraints,networks

Production Scheduling in Integrated Steel Manufacturing

Steel manufacturing is both energy and capital intensive, and it includes multiple production stages, such as iron-making, steelmaking, and rolling. This dissertation investigates the order schedule coordination problem in a multi-stage manufacturing context. A mixed-integer linear programming model is proposed to generate operational (up to the minute) schedules for the steelmaking and rolling stages simultaneously. The proposed multi-stage scheduling model in integrated steel manufacturing can provide a broader view of the cost impact on the individual stages. It also extends the current order scheduling literature in steel manufacturing from a single-stage focus to the coordinated multi-stage focus. Experiments are introduced to study the impact of problem size (number of order batches), order due time and demand pattern on solution performance. Preliminary results from small data instances are reported. A novel heuristic algorithm, Wind Driven Algorithm (WDO), is explained in detail, and numerical parameter study is presented. Another well-known and effective heuristic approach based on Particle Swarm Optimization (PSO) is used as a benchmark for performance comparison. Both algorithms are implemented to solve the scheduling model. Results show that WDO outperforms PSO for the proposed model on solving large sample data instances. Novel contributions and future research areas are highlighted in the conclusion