Measuring the Performance of Jordanian Banks through Balanced Scorecard Approach

Balanced Scorecard (BSC) is a performance measurement system that converts an organization’s value drive such as customers, services, financial performance, operational efficiency and innovation to a series of defined metrics, and records.  It is a management system that enables organizations to clarify their vision and strategy, translate them into action and provides feedback to improve strategic performance and results. It results in improved processes, motivated/educated employees, enhanced information systems, monitored progress, and greater customer satisfaction. The present research investigates the effect of using balanced scorecard (BSC) approach on the organizational performance of selected Jordanian banks. Multiple linear regression has been used for data analysis. The findings revealed that balanced scorecard approach has a significant impact on the organizational performance of banks under study. Keywords: balanced scorecard (BSC), regression, organization, performance, banks

The Application of Balanced Scorecard (BSC) in Managing Higher Education Institutions Case Study: Hasabuddin University (Unhas) Indonesia

-The Application of Balanced Scorecard (BSC) in Managing Higher Education Institutions Case Study: Hasabuddin University (Unhas) Indonesi

Balanced Objective-Quantifiers Method (BOQM) For Software Intensive Organizations Strategies

Spanish university facilitates a method to link the strategic management with Software and Process improvement based on measurement. The method uses the process philosophy to build measurable information in Indicators templates (Based on ISO/IEC 15939) and a Balanced Scorecard (BSC) template, the process is followed by the participation of SIO’s roles such as the CEO, TI director, CPO, and others measurement roles such as measurement analyst, measurement librarian, and the measurement user

PENGARUH PENGUKURAN BALANCED SCORECARD (BSC) TERHADAP KINERJA PERGURUAN TINGGI (STUDI KASUS PADA BADAN LAYANAN UMUM UNIVERSITAS ISLAM NEGERI SULTAN SYARIF KASIM RIAU)

ABSTRAK Penelitian ini bertujuan untuk melihat Pengaruh Pengukuran Balanced Scorecard (BSC) Terhadap Kinerja Perguruan Tinggi (Studi Kasus pada Badan Layanan Umum Universitas Islam Negeri Sultan Syarif Kasim Riau.  Penelitian ini menggunakan metode kuantitatif dan menggunakan data primer dan sekunder yang diolah dengan pertimbangan responden yang diperoleh dari kuesioner. Populasi penelitian ini adalah seluruh pegawai badan layanan umum tahun 2020 yang berjumlah 765 orang. Metode penetapan sampel yang digunakan adalah purposive sampling. Sampel dalam penelitian ini sebanyak 75 responden. Data diolah dengan menggunakan analisis regresi linear berganda dengan bantuan SPSS Versi 25. Hasil penelitian menunjukkan bahwa semua variabel penelitian  berpengaruh dan signifikan terhadap kinerja. Kata Kunci: Balanced Scorecard (BSC), Perspektif Keuangan, Perspektif Pelanggan, Perspektif  Bisnis Internal, Perspektif Pertumbuhan dan Pembelajaran, dan Kinerj

Desenvolvimento de um sistema de balanced scorecard - bsc para o auxilio da gestão empresarial

Monografia apresentada ao Setor de Pós-graduação da Universidade do Extremo Sul Catarinense - UNESC, para a obtenção do título de Especialista em MBA em Gestão Estratégica de Finanças e Controladoria.Este estudo apresenta o desenvolvimento de um sistema de Balanced Scorecard - BSC para o auxilio da gestão empresarial. A fundamentação teórica aborda conceitos sobre organização, a sua relação com a sociedade e os desafios da organização na sociedade do conhecimento. A metodologia caracteriza-se como pesquisa descritiva explicativa, pesquisa documental e estudo de caso. Foi elaborada a análise SWOT, contemplando os pontos fortes e fracos, oportunidades e ameaças identificadas na empresa. Também foi elaborada uma proposta de aplicação do Balanced Scorecard - BSC na empresa, onde foram definidos e analisados objetivos, indicadores, metas e freqüência de análise e controle para cada perspectiva. Por fim foi elaborada uma proposta de plano de ação para cada perspectiva do Balanced Scorecard - BSC, analisando cada objetivo definido em sua particularidade, fazendo os seguintes questionamentos: o que, para que, quem, quando, onde, como e quanto custa, e foi citada a colaboração do Balanced Scorecard -BSC e dos planos de ação para a gestão da empresa

ANALISIS BALANCED SCORECARD SEBAGAI TOLOK UKUR KINERJA PERUSAHAAN PADA PT POS INDONESIA ( PERSERO ) LAMONGAN

Balanced scorecard (BSC) adalah salah satu alternatif pengukuran kinerja yang bertujuan menggabungkan ukuran kinerja keuangan dan non keuangan. Pengukuran ini merupakan hasil dari suatu proses berdasarkan misi dan strategi dari suatu perusahaan. Terdapat empat aspek yang diukur dalam balanced scorecard (BSC) yaitu perspektif keuangan, perspektif pelanggan/konsumen, perspektif proses bisnis internal serta perspektif pertumbuhan dan pembelajaran. Hasil dari penelitian ini adalah kinerja perusahaan pada perspektif keuangan menghasilkan hasil kinerja yang buruk. Dibandingkan dengan standar perusahaan, kinerjanya juga sama buruknya. Kinerja PT. Pos Indonesia (Persero) Lamongan 62200 pada perspektif pelanggan menunjukan hasil yang semakin baik. Pada perspektif proses bisnis internal menunjukan perbaikan kinerja perusahaan yang semakin baik. . Berdasarkan pengukuran yang dilakukan, peneliti menyimpulkan bahwa kinerja perusahaan pada perspektif pembelajaran dan pertumbuhan  menunjukan hasil yang semakin baik.Keywords : Penilaian Kinerja, Balanced Scorecard (BSC

Методика оценки деятельности персонала предприятия на основе системы сбалансированных показателей

This article is about the mothods to Measure Employee Performance with KPI and balanced scorecard (BSC. It is consider the advantages and disadvantages of this system. Thus, a company gets a management tool linking strategy and daily operations

Методика оценки деятельности персонала предприятия на основе системы сбалансированных показателей

This article is about the mothods to Measure Employee Performance with KPI and balanced scorecard (BSC. It is consider the advantages and disadvantages of this system. Thus, a company gets a management tool linking strategy and daily operations

Management Accounting for Regional Revitalization : Using Balanced Scorecard to Align Regional Organizations with Regional Comprehensive Strategy

本研究の目的は,「まち・ひと・しごと創生総合戦略」を実現するために,戦略的マネジメント・システムであるバランスト・スコアカード(Balanced Scorecard ; BSC)を用いて地方創生の主体同士のアラインメントを図り,地方創生の主体が地方版総合戦略のPDCAを回せるような仕組みを提案することである。This paper suggests that Balanced Scorecard (BSC) is suitable for aligning regional Organizations with regional comprehensive strategy to overcome population decline and vitalize local economy in Japan