Learning-Based Reference-Free Speech Quality Assessment for Normal Hearing and Hearing Impaired Applications

Accurate speech quality measures are highly attractive and beneficial in the design, fine-tuning, and benchmarking of speech processing algorithms, devices, and communication systems. Switching from narrowband telecommunication to wideband telephony is a change within the telecommunication industry which provides users with better speech quality experience but introduces a number of challenges in speech processing. Noise is the most common distortion on audio signals and as a result there have been a lot of studies on developing high performance noise reduction algorithms. Assistive hearing devices are designed to decrease communication difficulties for people with loss of hearing. As the algorithms within these devices become more advanced, it becomes increasingly crucial to develop accurate and robust quality metrics to assess their performance. Objective speech quality measurements are more attractive compared to subjective assessments as they are cost-effective and subjective variability is eliminated. Although there has been extensive research on objective speech quality evaluation for narrowband speech, those methods are unsuitable for wideband telephony. In the case of hearing-impaired applications, objective quality assessment is challenging as it has to be capable of distinguishing between desired modifications which make signals audible and undesired artifacts. In this thesis a model is proposed that allows extracting two sets of features from the distorted signal only. This approach which is called reference-free (nonintrusive) assessment is attractive as it does not need access to the reference signal. Although this benefit makes nonintrusive assessments suitable for real-time applications, more features need to be extracted and smartly combined to provide comparable accuracy as intrusive metrics. Two feature vectors are proposed to extract information from distorted signals and their performance is examined in three studies. In the first study, both feature vectors are trained on various portions of a noise reduction database for normal hearing applications. In the second study, the same investigation is performed on two sets of databases acquired through several hearing aids. Third study examined the generalizability of the proposed metrics on benchmarking four wireless remote microphones in a variety of environmental conditions. Machine learning techniques are deployed for training the models in the three studies. The studies show that one of the feature sets is robust when trained on different portions of the data from different databases and it also provides good quality prediction accuracy for both normal hearing and hearing-impaired applications

Quality of experience in telemeetings and videoconferencing: a comprehensive survey

Telemeetings such as audiovisual conferences or virtual meetings play an increasingly important role in our professional and private lives. For that reason, system developers and service providers will strive for an optimal experience for the user, while at the same time optimizing technical and financial resources. This leads to the discipline of Quality of Experience (QoE), an active field originating from the telecommunication and multimedia engineering domains, that strives for understanding, measuring, and designing the quality experience with multimedia technology. This paper provides the reader with an entry point to the large and still growing field of QoE of telemeetings, by taking a holistic perspective, considering both technical and non-technical aspects, and by focusing on current and near-future services. Addressing both researchers and practitioners, the paper first provides a comprehensive survey of factors and processes that contribute to the QoE of telemeetings, followed by an overview of relevant state-of-the-art methods for QoE assessment. To embed this knowledge into recent technology developments, the paper continues with an overview of current trends, focusing on the field of eXtended Reality (XR) applications for communication purposes. Given the complexity of telemeeting QoE and the current trends, new challenges for a QoE assessment of telemeetings are identified. To overcome these challenges, the paper presents a novel Profile Template for characterizing telemeetings from the holistic perspective endorsed in this paper

Electroacoustic and Behavioural Evaluation of Hearing Aid Digital Signal Processing Features

Modern digital hearing aids provide an array of features to improve the user listening experience. As the features become more advanced and interdependent, it becomes increasingly necessary to develop accurate and cost-effective methods to evaluate their performance. Subjective experiments are an accurate method to determine hearing aid performance but they come with a high monetary and time cost. Four studies that develop and evaluate electroacoustic hearing aid feature evaluation techniques are presented. The first study applies a recent speech quality metric to two bilateral wireless hearing aids with various features enabled in a variety of environmental conditions. The study shows that accurate speech quality predictions are made with a reduced version of the original metric, and that a portion of the original metric does not perform well when applied to a novel subjective speech quality rating database. The second study presents a reference free (non-intrusive) electroacoustic speech quality metric developed specifically for hearing aid applications and compares its performance to a recent intrusive metric. The non-intrusive metric offers the advantage of eliminating the need for a shaped reference signal and can be used in real time applications but requires a sacrifice in prediction accuracy. The third study investigates the digital noise reduction performance of seven recent hearing aid models. An electroacoustic measurement system is presented that allows the noise and speech signals to be separated from hearing aid recordings. It is shown how this can be used to investigate digital noise reduction performance through the application of speech quality and speech intelligibility measures. It is also shown how the system can be used to quantify digital noise reduction attack times. The fourth study presents a turntable-based system to investigate hearing aid directionality performance. Two methods to extract the signal of interest are described. Polar plots are presented for a number of hearing aid models from recordings generated in both the free-field and from a head-and-torso simulator. It is expected that the proposed electroacoustic techniques will assist Audiologists and hearing researchers in choosing, benchmarking, and fine-tuning hearing aid features

Quality aspects of Internet telephony

Internet telephony has had a tremendous impact on how people communicate. Many now maintain contact using some form of Internet telephony. Therefore the motivation for this work has been to address the quality aspects of real-world Internet telephony for both fixed and wireless telecommunication. The focus has been on the quality aspects of voice communication, since poor quality leads often to user dissatisfaction. The scope of the work has been broad in order to address the main factors within IP-based voice communication. The first four chapters of this dissertation constitute the background material. The first chapter outlines where Internet telephony is deployed today. It also motivates the topics and techniques used in this research. The second chapter provides the background on Internet telephony including signalling, speech coding and voice Internetworking. The third chapter focuses solely on quality measures for packetised voice systems and finally the fourth chapter is devoted to the history of voice research. The appendix of this dissertation constitutes the research contributions. It includes an examination of the access network, focusing on how calls are multiplexed in wired and wireless systems. Subsequently in the wireless case, we consider how to handover calls from 802.11 networks to the cellular infrastructure. We then consider the Internet backbone where most of our work is devoted to measurements specifically for Internet telephony. The applications of these measurements have been estimating telephony arrival processes, measuring call quality, and quantifying the trend in Internet telephony quality over several years. We also consider the end systems, since they are responsible for reconstructing a voice stream given loss and delay constraints. Finally we estimate voice quality using the ITU proposal PESQ and the packet loss process. The main contribution of this work is a systematic examination of Internet telephony. We describe several methods to enable adaptable solutions for maintaining consistent voice quality. We have also found that relatively small technical changes can lead to substantial user quality improvements. A second contribution of this work is a suite of software tools designed to ascertain voice quality in IP networks. Some of these tools are in use within commercial systems today

The Evolving Technology-Augmented CourtroomBefore, During, and After the Pandemic

Even before the COVID-19 Pandemic, technology was changing the nature of America’s courtrooms. Access to case management and e-filing data and documents coupled with electronic display of information and evidence at trial, remote appearances, electronic court records, and assistive technology for those with disabilities defined the technology-augmented trial courtroom. With the advent of the Pandemic and the need for social distancing, numerous courts moved to remote appearances, virtual hearings, and even virtual trials. This Article reviews the nature of technology-augmented courtrooms and discusses virtual hearings and trials at length, reviewing legality, technology, human factors, and public acceptance, and concludes that virtual hearings will continue after the Pandemic

The Evolving Technology-Augmented CourtroomBefore, During, and After the Pandemic

Even before the COVID-19 Pandemic, technology was changing the nature of America’s courtrooms. Access to case management and e-filing data and documents coupled with electronic display of information and evidence at trial, remote appearances, electronic court records, and assistive technology for those with disabilities defined the technology-augmented trial courtroom. With the advent of the Pandemic and the need for social distancing, numerous courts moved to remote appearances, virtual hearings, and even virtual trials. This Article reviews the nature of technology-augmented courtrooms and discusses virtual hearings and trials at length, reviewing legality, technology, human factors, and public acceptance, and concludes that virtual hearings will continue after the Pandemic