Assimilation of Enterprise Mashup Systems − The Impact on Changes in Work Processes

A number of Enterprise 2.0 collaboration platforms are beginning to proliferate. By leveraging typical Web 2.0 attributes, these platforms provide enterprises with a collaborative environment to develop capabilities by collectively generating, sharing and refining business knowledge (including information, functionality and business processes). Deductively deriving from the assimilation literature stream, this article conceptually discusses a quantitative research model to constitute a deeper understanding of Enterprise 2.0 technology assimilation on an individual level. Our research contributes to the existing assimilation and adoption theory by integrating the social exchange theory as well as emphasizing the impact of Enterprise Mashup system assimilation towards changes in work processes. Furthermore, we include several object-related constructs like user perceptions about technology-specific aspects and work characteristics as well as moderator effects which are emphasized to have an impact on usage behavior of work-productivity systems and the resulting work processes

The mediating role of organizational learning between absorptive capacity and performance in companies employing enterprise resource planning software

This dissertation focuses on the acquisition of information systems technology and how the acquisition of information systems (IS) can improve the performance of a firm. The central purpose of this dissertation is to contribute to the literature that explains the success of IS projects. It addresses the organizational processes that contribute to the successful implementation of IS, and explains why some organizations achieve financial returns and strategic advantages from their IS efforts while others do not. The population in this dissertation consists of top level IS executives in the US or Canada employed in firms who have implemented enterprise resource planning software. Enterprise resource planning (ERP) has the capability to join disparate data sources and make them available across enterprises in an organized, personalized, secure, and searchable fashion. ERP integrates key business and management processes to provide a comprehensive view of an organization. The term used in the literature to refer to firm readiness to technological advances is absorptive capacity. Absorptive capacity is an organizational, firm-level construct that incorporates a learning curve into the technology adoption process. Cohen and Levinthal (1990) define absorptive capacity as the firm\u27s ability to perceive value in external information, in this case an information system, and be able to adopt it, internalize it and exploit it to maximize profits. This dissertation tests the relationship between absorptive capacity and performance mediated by organizational learning. Absorptive capacity, therefore, is a measure of potential increase in performance but not a guarantee of increased performance. Several processes have to occur in order for organizations to learn. First of all, organizations have to acquire knowledge by eliciting or sharing knowledge (Argote, 1999) in the assimilation stage (Lane et al., 2001; Lane & Lubatkin, 1998). This stage is followed by a second stage named internalization or integration (Kim, 1998; Lyles & Salk, 1996). Group learning involves the processes through which members share, generate, evaluate and combine knowledge (Argote, 1999). The third stage, optimization, is where an organization reaches the point of exploitation of a learned technology (Cohen & Levinthal 1990, 1994). The relationships between absorptive capacity, organizational learning and performance represent the research framework for the dissertation. A path begins from absorptive capacity to organizational learning, but because organizational learning is divided into three stages there are three separate paths leading to each level in organizational learning: assimilation, integration and optimization. Structural equation modeling was used to examine the series of dependence relationships simultaneously

Knowledge assimilation processes of rapidly internationalising firms: longitudinal case studies of Scottish SMEs

<p>Purpose – The accumulation of knowledge and learning by firms has been identified as being critical to their internationalisation. This paper aims to explore the knowledge assimilation processes of rapidly internationalising small to medium-sized enterprises (SMEs).</p> <p>Design/methodology/approach – This is a qualitative enquiry in two stages. First, four case studies were selected from firms that were participating in an internationalisation programme run by Scottish Enterprise, the regional development agency. Data collection involved semi-structured interviews with chief executive officers (CEOs) and programme providers, and archival data. Second, two focus groups were held with six CEOs participating in the programme.</p> <p>Findings – The findings indicate that knowledge sharing is important for rapidly internationalising SMEs and that firms adopted high levels of formality in assimilating knowledge. Two key aspects of formality were identified as important; formal planned events to share explicit and tacit knowledge and the codification of tacit to explicit knowledge. Knowledge may be assimilated less formally by the retention of tacit knowledge as tacit, while utilising elements of formality. The paper finds that learning for internationalisation can be transferred to support domestic growth.</p> <p>Practical implications – It is important for firms to develop appropriate knowledge assimilation processes within their management systems to support internationalisation. The CEO and management team need to take the lead in marshalling commitment to learning processes and in cultivating an organisational culture that is supportive of learning.</p> <p>Originality/value – This research contributes to international entrepreneurship by providing insights into the knowledge assimilation processes employed by rapidly internationalising SMEs to manage the tensions between the need for greater formality to be efficient at learning, and informality to enable speedy decision making.</p&gt

The Role of Scanning, Evaluation, and Mindfulness in the Assimilation of Information Technology: The Case of Enterprise Resource Planning (ERP) Systems

Enterprise Resource Planning Systems (ERPs) are commercial software packages that enable integration of information and business processes throughout the organization. Realizing the business value of information technology (IT) requires its successful assimilation by the firm. ERP assimilation refers to the effective application of this type of IT in supporting a firm's business strategies and value-chain activities. To succeed at this, the IS function must continuously manage the adaptation between the organization and the ERP system, even after initial deployment. For this purpose, the IS function must continuously scan both the firm's internal and external environment to identify new ERP adaptation opportunities that will allow the effective application of new ERP technologies to support the firm's objectives. Also, it is important for the IS function to engage in evaluation activities to analyze and select those ERP adaptation opportunities with the greatest potential for impact on ERP assimilation. It is posited here that ERP scanning will have a direct positive effect on the firm's level of ERP assimilation, and that this effect will be moderated by the extent of ERP evaluation activities. IS mindfulness, the degree of collective mindfulness present in the IS function, is also posited to moderate the relationship between ERP scanning and ERP assimilation. Collective mindfulness is an elevated state of alertness toward expectations, in the face of new and unprecedented situations or changes, with a nuanced appreciation of the specific context. IS mindfulness makes more likely the identification and realization of unexpected ERP adaptation opportunities leading to a higher level of ERP assimilation for the firm. A model is proposed to describe the relations among IS mindfulness, ERP scanning, ERP evaluation, and ERP assimilation. This model has been tested by collecting survey data from 113 firms. The results suggest that first, collective mindfulness is a construct with two dimensions: alertness/attention, a state of vigilant alertness, and change/situation, an awareness or knowledge of an unprecedented situation or change in the firm's environment; second, scanning of the internal environment (scanning of needs) has a main effect on ERP assimilation, and this effect is moderated by the presence of IS mindfulness ("alertness" dimension), as predicted by the model; and third, ERP evaluation has rather a direct effect on ERP assimilation and does not moderate the scanning-assimilation relationship as expected

Exploring the user – IT professional relationship

Drawing on theoretical developments within the innovation literature, a conceptual model has been developed that draws a distinction between the adoption and assimilation of information technology (IT). The substantive conclusions are that a number of incongruences exist between IT professionals and end-users. These cover 1) the mismatch between business needs and the technology solution 2) inability of adoption processes to address issues of a social, organizational, or user nature 3) failure to recognize the importance of the process of interaction between various parties to technology assimilation. By addressing the assimilation process, the conceptual model offers a way to reframe our understanding from a user perspective

Innovation in tourism: Re-conceptualising and measuring the absorptive capacity of the hotel sector

Recent reviews of research on innovation in tourism have highlighted a number of weaknesses in the literature. Among these is the limited theorising and empirical investigation of innovative practices by tourism organisations. This paper responds to these concerns by examining one important dimension of innovation within commercial tourism organisations, namely their ability to acquire, assimilate and utilise external knowledge (absorptive capacity) for competitive advantage. The topic is pertinent because there is evidence to suggest that tourism organisations are particularly dependent on external sources of knowledge when compared with businesses in other sectors. Following a discussion of the conceptual antecedents of absorptive capacity and its dimensions, a validated instrument for its measurement is developed and used to measure the absorptive capacity of the British hotel sector. The results suggest that current conceptions of absorptive capacity have limitations when applied to tourism enterprises. Absorptive capacity is re-conceptualised to overcome these deficiencies. The research and policy implications of the findings are discussed. © 2014 Elsevier Ltd

Leveraging Open-standard Interorganizational Information Systems for Process Adaptability and Alignment: An Empirical Analysis

PurposeThe purpose of this paper is to understand the value creation mechanisms of open-standard inter-organizational information system (OSIOS), which is a key technology to achieve Industry 4.0. Specifically, this study investigates how the internal assimilation and external diffusion of OSIOS help manufactures facilitate process adaptability and alignment in supply chain network.Design/methodology/approachA survey instrument was designed and administrated to collect data for this research. Using three-stage least squares estimation, the authors empirically tested a number of hypothesized relationships based on a sample of 308 manufacturing firms in China.FindingsThe results of the study show that OSIOS can perform as value creation mechanisms to enable process adaptability and alignment. In addition, the impact of OSIOS internal assimilation is inversely U-shaped where the positive effect on process adaptability will become negative after an extremum point is reached.Originality/valueThis study contributes to the existing literature by providing insights on how OSIOS can improve supply chain integration and thus promote the achievement of industry 4.0. By revealing a U-shaped relationship between OSIOS assimilation and process adaptability, this study fills previous research gap by advancing the understanding on the value creation mechanisms of information systems deployment