Case-based analysis in user requirements modelling for knowledge construction

Context: Learning can be regarded as knowledge construction in which prior knowledge and experience serve as basis for the learners to expand their knowledge base. Such a process of knowledge construction has to take place continuously in order to enhance the learners’ competence in a competitive working environment. As the information consumers, the individual users demand personalised information provision which meets their own specific purposes, goals, and expectations. Objectives: The current methods in requirements engineering are capable of modelling the common user’s behaviour in the domain of knowledge construction. The users’ requirements can be represented as a case in the defined structure which can be reasoned to enable the requirements analysis. Such analysis needs to be enhanced so that personalised information provision can be tackled and modelled. However, there is a lack of suitable modelling methods to achieve this end. This paper presents a new ontological method for capturing individual user’s requirements and transforming the requirements onto personalised information provision specifications. Hence the right information can be provided to the right user for the right purpose. Method: An experiment was conducted based on the qualitative method. A medium size of group of users participated to validate the method and its techniques, i.e. articulates, maps, configures, and learning content. The results were used as the feedback for the improvement. Result: The research work has produced an ontology model with a set of techniques which support the functions for profiling user’s requirements, reasoning requirements patterns, generating workflow from norms, and formulating information provision specifications. Conclusion: The current requirements engineering approaches provide the methodical capability for developing solutions. Our research outcome, i.e. the ontology model with the techniques, can further enhance the RE approaches for modelling the individual user’s needs and discovering the user’s requirements

Advanced Knowledge Technologies at the Midterm: Tools and Methods for the Semantic Web

The University of Edinburgh and research sponsors are authorised to reproduce and distribute reprints and on-line copies for their purposes notwithstanding any copyright annotation hereon. The views and conclusions contained herein are the author’s and shouldn’t be interpreted as necessarily representing the official policies or endorsements, either expressed or implied, of other parties.In a celebrated essay on the new electronic media, Marshall McLuhan wrote in 1962:Our private senses are not closed systems but are endlessly translated into each other in that experience which we call consciousness. Our extended senses, tools, technologies, through the ages, have been closed systems incapable of interplay or collective awareness. Now, in the electric age, the very instantaneous nature of co-existence among our technological instruments has created a crisis quite new in human history. Our extended faculties and senses now constitute a single field of experience which demands that they become collectively conscious. Our technologies, like our private senses, now demand an interplay and ratio that makes rational co-existence possible. As long as our technologies were as slow as the wheel or the alphabet or money, the fact that they were separate, closed systems was socially and psychically supportable. This is not true now when sight and sound and movement are simultaneous and global in extent. (McLuhan 1962, p.5, emphasis in original)Over forty years later, the seamless interplay that McLuhan demanded between our technologies is still barely visible. McLuhan’s predictions of the spread, and increased importance, of electronic media have of course been borne out, and the worlds of business, science and knowledge storage and transfer have been revolutionised. Yet the integration of electronic systems as open systems remains in its infancy.Advanced Knowledge Technologies (AKT) aims to address this problem, to create a view of knowledge and its management across its lifecycle, to research and create the services and technologies that such unification will require. Half way through its sixyear span, the results are beginning to come through, and this paper will explore some of the services, technologies and methodologies that have been developed. We hope to give a sense in this paper of the potential for the next three years, to discuss the insights and lessons learnt in the first phase of the project, to articulate the challenges and issues that remain.The WWW provided the original context that made the AKT approach to knowledge management (KM) possible. AKT was initially proposed in 1999, it brought together an interdisciplinary consortium with the technological breadth and complementarity to create the conditions for a unified approach to knowledge across its lifecycle. The combination of this expertise, and the time and space afforded the consortium by the IRC structure, suggested the opportunity for a concerted effort to develop an approach to advanced knowledge technologies, based on the WWW as a basic infrastructure.The technological context of AKT altered for the better in the short period between the development of the proposal and the beginning of the project itself with the development of the semantic web (SW), which foresaw much more intelligent manipulation and querying of knowledge. The opportunities that the SW provided for e.g., more intelligent retrieval, put AKT in the centre of information technology innovation and knowledge management services; the AKT skill set would clearly be central for the exploitation of those opportunities.The SW, as an extension of the WWW, provides an interesting set of constraints to the knowledge management services AKT tries to provide. As a medium for the semantically-informed coordination of information, it has suggested a number of ways in which the objectives of AKT can be achieved, most obviously through the provision of knowledge management services delivered over the web as opposed to the creation and provision of technologies to manage knowledge.AKT is working on the assumption that many web services will be developed and provided for users. The KM problem in the near future will be one of deciding which services are needed and of coordinating them. Many of these services will be largely or entirely legacies of the WWW, and so the capabilities of the services will vary. As well as providing useful KM services in their own right, AKT will be aiming to exploit this opportunity, by reasoning over services, brokering between them, and providing essential meta-services for SW knowledge service management.Ontologies will be a crucial tool for the SW. The AKT consortium brings a lot of expertise on ontologies together, and ontologies were always going to be a key part of the strategy. All kinds of knowledge sharing and transfer activities will be mediated by ontologies, and ontology management will be an important enabling task. Different applications will need to cope with inconsistent ontologies, or with the problems that will follow the automatic creation of ontologies (e.g. merging of pre-existing ontologies to create a third). Ontology mapping, and the elimination of conflicts of reference, will be important tasks. All of these issues are discussed along with our proposed technologies.Similarly, specifications of tasks will be used for the deployment of knowledge services over the SW, but in general it cannot be expected that in the medium term there will be standards for task (or service) specifications. The brokering metaservices that are envisaged will have to deal with this heterogeneity.The emerging picture of the SW is one of great opportunity but it will not be a wellordered, certain or consistent environment. It will comprise many repositories of legacy data, outdated and inconsistent stores, and requirements for common understandings across divergent formalisms. There is clearly a role for standards to play to bring much of this context together; AKT is playing a significant role in these efforts. But standards take time to emerge, they take political power to enforce, and they have been known to stifle innovation (in the short term). AKT is keen to understand the balance between principled inference and statistical processing of web content. Logical inference on the Web is tough. Complex queries using traditional AI inference methods bring most distributed computer systems to their knees. Do we set up semantically well-behaved areas of the Web? Is any part of the Web in which semantic hygiene prevails interesting enough to reason in? These and many other questions need to be addressed if we are to provide effective knowledge technologies for our content on the web

Ontology modelling methodology for temporal and interdependent applications

The increasing adoption of Semantic Web technology by several classes of applications in recent years, has made ontology engineering a crucial part of application development. Nowadays, the abundant accessibility of interdependent information from multiple resources and representing various fields such as health, transport, and banking etc., further evidence the growing need for utilising ontology for the development of Web applications. While there have been several advances in the adoption of the ontology for application development, less emphasis is being made on the modelling methodologies for representing modern-day application that are characterised by the temporal nature of the data they process, which is captured from multiple sources. Taking into account the benefits of a methodology in the system development, we propose a novel methodology for modelling ontologies representing Context-Aware Temporal and Interdependent Systems (CATIS). CATIS is an ontology development methodology for modelling temporal interdependent applications in order to achieve the desired results when modelling sophisticated applications with temporal and inter dependent attributes to suit today's application requirements

Design issues for agent-based resource locator systems

While knowledge is viewed by many as an asset, it is often difficult to locate particularitems within a large electronic corpus. This paper presents an agent based framework for the location of resources to resolve a specific query, and considers the associated design issue. Aspects of the work presented complements current research into both expertise finders and recommender systems. The essential issues for the proposed design are scalability, together ith the ability to learn and adapt to changing resources. As knowledge is often implicit within electronic resources, and therefore difficult to locate, we have proposed the use of ontologies, to extract the semantics and infer meaning to obtain the results required. We explore the use of communities of practice, applying ontology-based networks, and e-mail message exchanges to aid the resource discovery process

Development of User Warrant Ontology for Improving Online Health Information Provision

Health information portals (HIP) are gateways to reliable and personalised online health information. In practice, however, searching for information in HIP is still far from being effective due to the intricate nature of health information provision. Previous studies have shown the emerging trend of using domain ontology to address the retrieval issue in online healthcare information. Yet, the suitability of domain ontology alone for HIPs is still questionable due to the varied levels of user behaviour and preferences in information search. Inspired by this problem, we propose an ontology development method grounded on the collaboration between user warrant principles, knowledge engineering, and design science framework. The paper reports the development method and the implementation of such an user-warrant ontology that accommodates user-sensitivity into HIP. The evaluation process is conducted by domain experts responsible for portal management and validates the external semantic of the ontology according to a set of pre-defined evaluation criteria. Results from the application of this methodology to an actual HIP are also reported as this research demonstrates the potential of user warrant ontology to resolve information retrieval problem in HIP

Supporting personalised content management in smart health information portals

Information portals are seen as an appropriate platform for personalised healthcare and wellbeing information provision. Efficient content management is a core capability of a successful smart health information portal (SHIP) and domain expertise is a vital input to content management when it comes to matching user profiles with the appropriate resources. The rate of generation of new health-related content far exceeds the numbers that can be manually examined by domain experts for relevance to a specific topic and audience. In this paper we investigate automated content discovery as a plausible solution to this shortcoming that capitalises on the existing database of expert-endorsed content as an implicit store of knowledge to guide such a solution. We propose a novel content discovery technique based on a text analytics approach that utilises an existing content repository to acquire new and relevant content. We also highlight the contribution of this technique towards realisation of smart content management for SHIPs.<br /

A Systematic Review of Process Modelling Methods and its Application for Personalised Adaptive Learning Systems

This systematic review work investigates current literature and methods that are related to the application of process mining and modelling in real-time particularly as it concerns personalisation of learning systems, or yet still, e-content development. The work compares available studies based on the domain area of study, the scope of the study, methods used, and the scientific contribution of the papers and results. Consequently, the findings of the identified papers were systematically evaluated in order to point out potential confounding variables or flaws that might have been overlooked or missing in the current literature. In turn, a critical structured analysis of the studies was done in order to rate the value of the stated works and the outcomes. Theoretically, the results of the investigated papers were summarized and empirically represented, in order to help draw conclusions as well as provide recommendations for future researches. Indeed, the investigations and findings from the papers show that one of the key challenges in developing personalised adaptive intelligent systems for learning is to build an effectively represented users profile, learning styles or objects, and behaviours to help support reasoning about each learner. Perhaps, the resultant information systems need to be able to describe and support real world (i.e. semantic or metadata) interpretation about the different learners, and provide effective ways to adapt the information about each user based on the existing knowledge or data especially as it concerns references to and/or discovery of the different patterns that can be found within the knowledge-base

Semantic Smart Homes: Towards Knowledge Rich Assisted Living Environments

International audienceThe complexity of the Emergency Supply Chains makes its management very difficult. Hence, we present in this article a comprehensive view of the French emergency supply chain (ESC), we propose an ad hoc relationship model between actors, and a GRAI grid-based model to initiate a new approach for controlling the ESC deficiencies, especially related to decision making. Throughout the article, we discuss the interest of the use of enterprise modelling to model the ESC. We discuss too, the characterization of the different issues related to the steering of the ESC. A literature review based on the GRAI grid model is proposed and discussed too. The GRAI method is used here because it presents the advantage of using the theory of complex systems, and it provides a dynamic model of an organization by focusing on decision-making and decisions communication