A rigorous user needs experience evaluation method based on software quality standards

Our lives, nowadays, are digital. We, as humans, are using software applications in all our life aspects to meet our daily objectives and fulfill our needs. Software solutions that comprise mobile apps are widely spread, users can select from hundreds of available software solutions that fit their needs. Accordingly, user needs are becoming intricate and the software organizations are competing high to satisfy user requirements and the desires for better quality. This competition is not about satisfying the functional requirements but also satisfy user experience as well. Accordingly, studying, measuring, and improving user experience is crucial for the success of any software product. This research focuses on evaluating user experience needs by developing user experience needs evaluation method based on three main disciplines the user experience framework, the evaluation theory concept, and the ISOsoftware quality standards ISO/IEC 25022 and ISO/IEC 25023. Although these disciplines are available in the literature, they are not linked together to complete the mosaic picture of developing a UX evaluation method. Linking there three disciplines led to systematically identify the necessary evaluation criteria to evaluate user needs experience

A framework for evaluation of adequate activities and tools for mobile application testing

Mobile applications have been a part of our everyday life for almost a decade. Due to the increasing market saturation of mobile applications, their quality is becoming one of the main competitive advantages. Testing has a major impact on the quality of mobile applications, therefore it is very important to pick adequate activities and tools for mobile application testing. This master thesis presents an evaluation framework for activities and tools used in the testing of mobile applications, which includes social, technical and economic aspects. Considering all three aspects, the evaluation framework involved all key stakeholders in the testing process, which ensured its integrity. The framework was conceived on the basis of existing relevant literature. Its success was verified in three case studies, conducted in companies developing mobile applications. Their managers confirmed that using the framework provided them with new and useful information