Workflow resource pattern modelling and visualization

Workflow patterns have been recognized as the theoretical basis to modeling recurring problems in workflow systems. A form of workflow patterns, known as the resource patterns, characterise the behaviour of resources in workflow systems. Despite the fact that many resource patterns have been discovered, people still preclude them from many workflow system implementations. One of reasons could be obscurityin the behaviour of and interaction between resources and a workflow management system. Thus, we provide a modelling and visualization approach for the resource patterns, enabling a resource behaviour modeller to intuitively see the specific resource patterns involved in the lifecycle of a workitem. We believe this research can be extended to benefit not only workflow modelling, but also other applications, such as model validation, human resource behaviour modelling, and workflow model visualization

Balanced Resource Allocation

Resource management is a key issue in execution of business processes and tasks. While control flow structure is given by underlying business process models, assignment of process activities to resources is a runtime task that includes optimization questions. Thus reasoning about system optimization is based on precise specification of resources and tasks. However, resource models previously employed in business process management lacked preciseness to enable sound analysis and optimization. In this article a modeling method that contains necessary information will be utilized and formalized in order to pose and solve optimization questions. Furthermore assignment of human resources is combined with further education, thus an optimized resource assignment will foster balanced further education. In consequence performance peaks of single resources will be alleviated and risk of failure can be diminished

A meta-model based approach to the description of resources and skills

The management of intra- and inter-organizational business processes is a significant issue that influences company’s success. Many business processes are not fully automated and require human interaction. Therefore, responsibilities for tasks have to be assigned by workflow management systems. Common resource models allow the selection of resources according to their roles, thus neglecting competences and skills. In this article we present an extensible resource meta-model that allows the modeling of resources including their competences, skills and knowledge. Furthermore we propose the usage of these criteria to enable a more flexible assignment of resources to tasks. In particular our approach fosters the alignment of business process modeling and human resource planning. This combination facilitates several opportunities on both sides and offers potential for enhanced scheduling of adequate resources in comparison to pure role based decisions

Business Process Management, Social Network Analysis and Knowledge Management: A Triangulation of Sorts?

As its name suggests, Business Process Management seeks to manage the processes companies typically undertake on a day to day basis. In line with many management techniques, improvements can made through analysing at varying granularity how processes are actually undertaken compared to how management may consider they are being accomplished and vice versa. One innovative way Business Process Management may be improved is through the use of Social Network Analysis to observe actual working relationships among employees. This latter technique permits the workflow manager specifically to consider how well matched employees are to their workflow and as a result of this, we have a means of either reconstructing workflows or alternatively employee practices. A small research-in-progress case study is presented illustrating how these principles may be applied in practice. Overall one may consider such improvements as aiding in the knowledge management of the organization as a whole

Un modelo de referencia para definir la perspectiva organizacional de modelos de workflows

El soporte que las herramientas de modelado y sistemas de gestión de workflows brindan a la perspectiva organizacional es limitado. Esto se debe a la falta de herramientas que permitan entender los requerimientos de distribución de trabajo definidos en un modelo de workflow. Este trabajo presenta un modelo de referencia que da soporte a la definición de la perspectiva organizacional de los modelos de workflows. El modelo provee un conjunto de atributos de actividad que permiten identificar los patrones de recursos aplicados en un modelo de workflow, como así también definir las políticas de distribución de trabajo entre los recursos en dicho modelo de workflowVI Workshop Ingeniería de Software (WIS)Red de Universidades con Carreras en Informática (RedUNCI

Un modelo de referencia para definir la perspectiva organizacional de modelos de workflows

El soporte que las herramientas de modelado y sistemas de gestión de workflows brindan a la perspectiva organizacional es limitado. Esto se debe a la falta de herramientas que permitan entender los requerimientos de distribución de trabajo definidos en un modelo de workflow. Este trabajo presenta un modelo de referencia que da soporte a la definición de la perspectiva organizacional de los modelos de workflows. El modelo provee un conjunto de atributos de actividad que permiten identificar los patrones de recursos aplicados en un modelo de workflow, como así también definir las políticas de distribución de trabajo entre los recursos en dicho modelo de workflowVI Workshop Ingeniería de Software (WIS)Red de Universidades con Carreras en Informática (RedUNCI

Selektionsalgorithmus zur effizienten, kompetenzorientierten Ressourcenallokation in Geschäftsprozessen

Das Management von inner- und überbetrieblichen Geschäftsprozessen ist ein entscheidender Faktor für den Erfolg von Unternehmen. Neben der Modellierung und Analyse dieser Geschäftsprozesse gilt dies in besonderem Maße für deren Ausführung und Überwachung. Aus diesem Grund ist die Festlegung von Zuständigkeiten und benötigten Ressourcen für Teilarbeitsschritte von essentieller Bedeutung. Gängige Ressourcenmodelle erlauben die Auswahl von Ressourcen über Rollenbeschreibungen, wahrend Fähigkeiten und Kompetenzen der Akteure gar nicht oder nur vereinfacht zum Tragen kommen. In diesem Beitrag wird daher ein Verfahren vorgestellt, das die Zuweisung von Ressourcen zu Aufgaben unter Berücksichtigung von Kompetenzen erlaubt. Diese Kombination bietet Mechanismen zu einer effizienteren Auswahl geeigneter Ressourcen, als dies durch einfache Rollenmodelle möglich ist. Im Rahmen eines Fallbeispiels wird schließlich die Praxisrelevanz dieses Ansatzes verdeutlicht, der künftig zur Implementierung erweiterter Schedulingverfahren eingesetzt werden kann

Workflow repository for providing configurable workflow in ERP

Workflow pada ERP dengan domain fungsi yang besar rentan dengan adanya duplikasi. Membuat workflow repository yang menyimpan berbagai macam workflow dari proses bisnis ERP yang dapat digunakan untuk menyusun workflow baru sesuai kebutuhan tenant baru Metode yang diusulkan: Metode yang diusulkan terdiri dari 2 tahapan, preprocessing dan processing. Tahap preprocessing bertujuan untuk mencari common dan sub variant dari existing workflow variant. Workflow variant yang disimpan oleh pengguna adalah Procure to Pay workflow. Variasi tersebut diseleksi berdasarkan kemiripannya dengan similarity filtering, kemudian dimerge untuk mencari common dan sub variantnya. Common dan sub variant disimpan menggunakan metadata yang dipetakan pada basis data relasional. Deteksi common dan sub variant workflow mencapai tingkat akurasi sebesar 92%. Ccommon workflow terdiri dari 3-common dari 8-variant workflow. Common workflow tersebut memiliki tingkat kompleksitas lebih rendah 10% dari model sebelumnya. Tahapan processing adalah tahapan penyediaan configurable workflow. Pengguna memasukan query model untuk mencari workflow yang diinginkan. Dengan menggunakan metode similarity filtering, didapatkan common dan/atau sub variant yang memungkinkan. Pengguna dapat menggunakan common workflow melalui workflow designer untuk melakukan rekomposisi ulang. Penyediaan configurable workflow oleh ERP mencapai tingkat 100% dimana apapun yang diinginkan pengguna dapat disediakaan workflownya oleh ERP, ataupun sebagai dasar membentuk workflow yang lain. Berdasarkan hasil percobaan, tempat penyimpanan workflow dapat dibangun dengan arsitektur yang diajukan dan mampu menyimpan dan menyediakan workflow. Tempat penyimpanan ERP mampu mendeteksi workflow yang bersifat common dan sub variant. Tempat penyimpanan ERP mampu menyediakan configurable workflow, dimana pengguna dapat memanfaatkan common dan sub variant workflow untuk menjadi dasar mengkomposisi workflow yang lain. =================================================================================================== Workflow in ERP which covered big domain faced duplication issues. Scope of this research was developing workflow from business process ERP which could be used for required workflow as user needs. Proposed approach consisted of 2 stages preprocessing and processing. Preprocessing stages aimed for finding common and variant of sub workflow based on existing workflow variant. The workflow variants that were stored by user were procured to pay workflow. The workflows was filtered by similarity filtering method then merged for identifying the common and variant of sub workflow. The common and sub variant workflow were stored using metadata that mapped into relational database. The common and variant of sub workflow detection achieved 92% accuracy. The common workflow consisted of 3- the common workflow from 8-variant workflow. The common workflow has 10% lesser complexity than its predecessor. Processing was providing configurable workflow. User inputted query model to find required workflow. Utilizing similarity filtering, possible the common and variant of sub workflow was collected. User used the common workflow through workflow designer to recompose. Providing configurable workflow ERP achieved 100%, where any user need would be provided by ERP, as workflow or as based template for creating other. Based on evaluation, repository was built based on proposed architecture and was able to store or provide workflow. Repository detected workflow whether common or variant of sub workflow. Repository ERP was able to provide configurable ERP, where user utilized common and variant of sub workflow as based for creating one of their need

Extending Conceptual Schemas with Business Process Information

The specification of business processes is becoming a more and more critical aspect for organizations. Such processes are specified as workflow models expressing the logical precedence among the different business activities (i.e., the units of work). Typically, workflow models are managed through specific subsystems, called workflow management systems, to ensure a consistent behavior of the applications with respect to the organization business process. However, for small organizations and/or simple business processes, the complexity and capabilities of these dedicated workflow engines may be overwhelming. In this paper, we therefore, advocate for a different and lightweight approach, consisting in the integration of the business process specification within the system conceptual schema. We show how a workflow-extended conceptual schema can be automatically obtained, which serves both to enforce the organization business process and to manage all its relevant domain data in a unified way. This extended model can be directly processed with current CASE tools, for instance, to generate an implementation of the system (including its business process) in any technological platform