Analysis of Multiserver Retrial Queueing System: A Martingale Approach and an Algorithm of Solution

The paper studies a multiserver retrial queueing system with $m$ servers. Arrival process is a point process with strictly stationary and ergodic increments. A customer arriving to the system occupies one of the free servers. If upon arrival all servers are busy, then the customer goes to the secondary queue, orbit, and after some random time retries more and more to occupy a server. A service time of each customer is exponentially distributed random variable with parameter $\mu_1$. A time between retrials is exponentially distributed with parameter $\mu_2$ for each customer. Using a martingale approach the paper provides an analysis of this system. The paper establishes the stability condition and studies a behavior of the limiting queue-length distributions as $\mu_2$ increases to infinity. As $\mu_2\to\infty$, the paper also proves the convergence of appropriate queue-length distributions to those of the associated `usual' multiserver queueing system without retrials. An algorithm for numerical solution of the equations, associated with the limiting queue-length distribution of retrial systems, is provided.Comment: To appear in "Annals of Operations Research" 141 (2006) 19-52. Replacement corrects a small number of misprint

Analysis and optimization of vacation and polling models with retrials

We study a vacation-type queueing model, and a single-server multi-queue polling model, with the special feature of retrials. Just before the server arrives at a station there is some deterministic glue period. Customers (both new arrivals and retrials) arriving at the station during this glue period will be served during the visit of the server. Customers arriving in any other period leave immediately and will retry after an exponentially distributed time. Our main focus is on queue length analysis, both at embedded time points (beginnings of glue periods, visit periods and switch- or vacation periods) and at arbitrary time points.Comment: Keywords: vacation queue, polling model, retrials Submitted for review to Performance evaluation journal, as an extended version of 'Vacation and polling models with retrials', by Onno Boxma and Jacques Resin

Diffusion limit for single-server retrial queues with renewal input and outgoing calls

This paper studies a single-server retrial queue with two types of calls (incoming and outgoing calls). Incoming calls arrive at the server according to a renewal process, and outgoing calls of N − 1 (N ≥ 2) categories occur according to N − 1 independent Poisson processes. Upon arrival, if the server is occupied, an incoming call joins a virtual infinite queue called the orbit, and after an exponentially distributed time in orbit enters the server again, while outgoing calls are lost if the server is busy at the time of their arrivals. Although M/G/1 retrial queues and their variants are extensively studied in the literature, the GI/M/1 retrial queues are less studied due to their complexity. This paper aims to obtain a diffusion limit for the number of calls in orbit when the retrial rate is extremely low. Based on the diffusion limit, we built an approximation to the distribution of the number of calls in orbit

EUROPEAN CONFERENCE ON QUEUEING THEORY 2016

International audienceThis booklet contains the proceedings of the second European Conference in Queueing Theory (ECQT) that was held from the 18th to the 20th of July 2016 at the engineering school ENSEEIHT, Toulouse, France. ECQT is a biannual event where scientists and technicians in queueing theory and related areas get together to promote research, encourage interaction and exchange ideas. The spirit of the conference is to be a queueing event organized from within Europe, but open to participants from all over the world. The technical program of the 2016 edition consisted of 112 presentations organized in 29 sessions covering all trends in queueing theory, including the development of the theory, methodology advances, computational aspects and applications. Another exciting feature of ECQT2016 was the institution of the Takács Award for outstanding PhD thesis on "Queueing Theory and its Applications"

Standard and retrial queueing systems: a comparative analysis

We describe main models and results of a new branch of the queueing theory, theory of retrial queues, which is characterized by the following basic assumption: a customer who cannot get service (due to finite capacity of the system, balking, impatience, etc.)leaves the service area, but after some random delay returns to the system again. Emphasis is done on comparison with standard queues with waiting line and queues with losses. We give a survey of main results for both single server M/G/1 type and multiserver M/M/c type retrial queues and discuss similarities and differences between the retrial queues and their standard counterparts. We demonstrate that although retrial queues are closely connected with these standard queueing models they, however, ossess unique distinguished features. We also mention some open problems.We describe main models and results of a new branch of the queueing theory, theory of retrial queues, which is characterized by the following basic assumption: a customer who cannot get service (due to finite capacity of the system, balking, impatience, etc.)leaves the service area, but after some random delay returns to the system again. Emphasis is done on comparison with standard queues with waiting line and queues with losses. We give a survey of main results for both single server M/G/1 type and multiserver M/M/c type retrial queues and discuss similarities and differences between the retrial queues and their standard counterparts. We demonstrate that although retrial queues are closely connected with these standard queueing models they, however, ossess unique distinguished features. We also mention some open problems