Bootstrap domain-specific sentiment classifiers from unlabeled corpora

There is often the need to perform sentiment classification in a particular domain where no labeled document is available. Although we could make use of a general-purpose off-the-shelf sentiment classifier or a pre-built one for a different domain, the effectiveness would be inferior. In this paper, we explore the possibility of building domain-specific sentiment classifiers with unlabeled documents only. Our investigation indicates that in the word embeddings learned from the unlabeled corpus of a given domain, the distributed word representations (vectors) for opposite sentiments form distinct clusters, though those clusters are not transferable across domains. Exploiting such a clustering structure, we are able to utilize machine learning algorithms to induce a quality domain-specific sentiment lexicon from just a few typical sentiment words ("seeds"). An important finding is that simple linear model based supervised learning algorithms (such as linear SVM) can actually work better than more sophisticated semi-supervised/transductive learning algorithms which represent the state-of-the-art technique for sentiment lexicon induction. The induced lexicon could be applied directly in a lexicon-based method for sentiment classification, but a higher performance could be achieved through a two-phase bootstrapping method which uses the induced lexicon to assign positive/negative sentiment scores to unlabeled documents first, and then uses those documents found to have clear sentiment signals as pseudo-labeled examples to train a document sentiment classifier via supervised learning algorithms (such as LSTM). On several benchmark datasets for document sentiment classification, our end-to-end pipelined approach which is overall unsupervised (except for a tiny set of seed words) outperforms existing unsupervised approaches and achieves an accuracy comparable to that of fully supervised approaches

Domain-specific lexicon generation for emotion detection from text.

Emotions play a key role in effective and successful human communication. Text is popularly used on the internet and social media websites to express and share emotions, feelings and sentiments. However useful applications and services built to understand emotions from text are limited in effectiveness due to reliance on general purpose emotion lexicons that have static vocabulary and sentiment lexicons that can only interpret emotions coarsely. Thus emotion detection from text calls for methods and knowledge resources that can deal with challenges such as dynamic and informal vocabulary, domain-level variations in emotional expressions and other linguistic nuances. In this thesis we demonstrate how labelled (e.g. blogs, news headlines) and weakly-labelled (e.g. tweets) emotional documents can be harnessed to learn word-emotion lexicons that can account for dynamic and domain-specific emotional vocabulary. We model the characteristics of realworld emotional documents to propose a generative mixture model, which iteratively estimates the language models that best describe the emotional documents using expectation maximization (EM). The proposed mixture model has the ability to model both emotionally charged words and emotion-neutral words. We then generate a word-emotion lexicon using the mixture model to quantify word-emotion associations in the form of a probability vectors. Secondly we introduce novel feature extraction methods to utilize the emotion rich knowledge being captured by our word-emotion lexicon. The extracted features are used to classify text into emotion classes using machine learning. Further we also propose hybrid text representations for emotion classification that use the knowledge of lexicon based features in conjunction with other representations such as n-grams, part-of-speech and sentiment information. Thirdly we propose two different methods which jointly use an emotion-labelled corpus of tweets and emotion-sentiment mapping proposed in psychology to learn word-level numerical quantification of sentiment strengths over a positive to negative spectrum. Finally we evaluate all the proposed methods in this thesis through a variety of emotion detection and sentiment analysis tasks on benchmark data sets covering domains from blogs to news articles to tweets and incident reports

Sentiment analysis of text with lossless mining

Social networks are becoming more and more real with their power to influence public opinions, election outcomes, or the creation of an artificial surge in demand or supply. The continuous stream of information is valuable, but it comes with a big data problem. The question is how to mine social text at a large scale and execute machine learning algorithms to create predictive models or historical views of previous trends. This paper introduces a cyber dictionary for every user, which contains only words used in tweets - as a case study. Then, it mines all the known and unknown words by their frequency, which provides the analytic capability to run a multi-level classifier

Adaptive sentiment analysis

Domain dependency is one of the most challenging problems in the field of sentiment analysis. Although most sentiment analysis methods have decent performance if they are targeted at a specific domain and writing style, they do not usually work well with texts that are originated outside of their domain boundaries. Often there is a need to perform sentiment analysis in a domain where no labelled document is available. To address this scenario, researchers have proposed many domain adaptation or unsupervised sentiment analysis methods. However, there is still much room for improvement, as those methods typically cannot match conventional supervised sentiment analysis methods. In this thesis, we propose a novel aspect-level sentiment analysis method that seamlessly integrates lexicon- and learning-based methods. While its performance is comparable to existing approaches, it is less sensitive to domain boundaries and can be applied to cross-domain sentiment analysis when the target domain is similar to the source domain. It also offers more structured and readable results by detecting individual topic aspects and determining their sentiment strengths. Furthermore, we investigate a novel approach to automatically constructing domain-specific sentiment lexicons based on distributed word representations (aka word embeddings). The induced lexicon has quality on a par with a handcrafted one and could be used directly in a lexiconbased algorithm for sentiment analysis, but we find that a two-stage bootstrapping strategy could further boost the sentiment classification performance. Compared to existing methods, such an end-to-end nearly-unsupervised approach to domain-specific sentiment analysis works out of the box for any target domain, requires no handcrafted lexicon or labelled corpus, and achieves sentiment classification accuracy comparable to that of fully supervised approaches. Overall, the contribution of this Ph.D. work to the research field of sentiment analysis is twofold. First, we develop a new sentiment analysis system which can — in a nearlyunsupervised manner—adapt to the domain at hand and perform sentiment analysis with minimal loss of performance. Second, we showcase this system in several areas (including finance, politics, and e-business), and investigate particularly the temporal dynamics of sentiment in such contexts

Leveraging social media data using latent dirichlet allocation and naïve bayes for mental health sentiment analytics on Covid-19 pandemic

In Malaysia, during the early stages of the COVID-19 pandemic, the negative impact on mental health became noticeable. The public's psychological and behavioral responses have risen as the COVID-19 outbreak progresses. A high impression of severity, vulnerability, impact, and fear was the element that influenced higher anxiety. Social media data can be used to track Malaysian sentiments in the COVID-19 era. However, it is often found on the internet in text format with no labels, and manually decoding this data is usually complicated. Furthermore, traditional data-gathering approaches, such as filling out a survey form, may not completely capture the sentiments. This study uses a text mining technique called Latent Dirichlet Allocation (LDA) on social media to discover mental health topics during the COVID-19 pandemic. Then, a model is developed using a hybrid approach, combining both lexicon-based and Naïve Bayes classifier. The accuracy, precision, recall, and F-measures are used to evaluate the sentiment classification. The result shows that the best lexicon-based technique is VADER with 72% accuracy compared to TextBlob with 70% accuracy. These sentiments results allow for a better understanding and handling of the pandemic. The top three topics are identified and further classified into positive and negative comments. In conclusion, the developed model can assist healthcare workers and policymakers in making the right decisions in the upcoming pandemic outbreaks

Finetuning Pre-Trained Language Models for Sentiment Classification of COVID19 Tweets

It is a common practice in today’s world for the public to use different micro-blogging and social networking platforms, predominantly Twitter, to share opinions, ideas, news, and information about many things in life. Twitter is also becoming a popular channel for information sharing during pandemic outbreaks and disaster events. The world has been suffering from economic crises ever since COVID-19 cases started to increase rapidly since January 2020. The virus has killed more than 800 thousand people ever since the discovery as per the statistics from Worldometer [1] which is the authorized tracking website. So many researchers around the globe are researching into this new virus from different perspectives. One such area is analysing micro-blogging sites like twitter to understand public sentiments. Traditional sentiment analysis methods require complex feature engineering. Many embedding representations have come these days but, their context-independent nature limits their representative power in rich context, due to which performance gets degraded in NLP tasks. Transfer learning has gained the popularity and pretrained language models like BERT(bi-directional Encoder Representations from Transformers) and XLNet which is a Generalised autoregressive model have started overtaking traditional machine learning and deep learning models like Random Forests, Naïve Bayes, Convolutional Neural Networks etc. Despite the great performance results by pretrained language models, it has been observed that finetuning a large pretrained model on downstream task with less training instances is prone to degrade the performance of the model. This research is based on a regularization technique called Mixout proposed by Lee (Lee, 2020). Mixout stochastically mixes the parameters of vanilla network and dropout network. This work is to understand the performance variations of finetuning BERT and XLNet base models on COVID-19 tweets by using Mixout regularization for sentiment classification

Sentiment classification for early detection of health alerts in the chemical textile domain

In the chemical textile domain experts have to analyse chemical components and substances that might be harmful for their usage in clothing and textiles. Part of this analysis is performed searching opinions and reports people have expressed concerning these products in the Social Web. However, this type of information on the Internet is not as frequent for this domain as for others, so its detection and classification is difficult and time-consuming. Consequently, problems associated to the use of chemical substances in textiles may not be detected early enough, and could lead to health problems, such as allergies or burns. In this paper, we propose a framework able to detect, retrieve, and classify subjective sentences related to the chemical textile domain, that could be integrated into a wider health surveillance system. We also describe the creation of several datasets with opinions from this domain, the experiments performed using machine learning techniques and different lexical resources such as WordNet, and the evaluation focusing on the sentiment classification, and complaint detection (i.e., negativity). Despite the challenges involved in this domain, our approach obtains promising results with an F-score of 65% for polarity classification and 82% for complaint detection.Financial support given by the Department of Software and Computer Systems at the University of Alicante, the Spanish Ministry of Economy and Competitivity (Spanish Government) by the project grants TEXT- MESS 2.0 (TIN2009-13391-C04-01), LEGOLANG (TIN2012-31224), and the Valencian Government (grant no. PROMETEO/2009/119)

Predictive Analysis on Twitter: Techniques and Applications

Predictive analysis of social media data has attracted considerable attention from the research community as well as the business world because of the essential and actionable information it can provide. Over the years, extensive experimentation and analysis for insights have been carried out using Twitter data in various domains such as healthcare, public health, politics, social sciences, and demographics. In this chapter, we discuss techniques, approaches and state-of-the-art applications of predictive analysis of Twitter data. Specifically, we present fine-grained analysis involving aspects such as sentiment, emotion, and the use of domain knowledge in the coarse-grained analysis of Twitter data for making decisions and taking actions, and relate a few success stories