Investigation of eGovernment Services and Alignment between Business and Information Systems

Inhabitant’s implementation of eGovernment services is a key objective for the Government of developed and developing countries. However, to improve the eGovernment services it is important for any Government to align all stakeholders so that the needs of citizens can be examined and addressed. This paper proposed a framework of an ideal pattern of alignment for the Government of Saudi Arabia. The framework has been validated empirically and the result indicates that the Government of Saudi Arabia is spending a huge amount of budget to improve the Government services, but still many services are slow and are not as per expectations. Therefore, citizens of KSA recommended alignment between eGovernment agencies and IS department.Final Accepted Versio

Business and Information System Alignment Theories Built on eGovernment Service Practice: An Holistic Literature Review

© 2019 The Author(s). Licensee IntechOpen. This chapter is distributed under the terms of the Creative Commons Attribution 3.0 License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.This chapter examines previous studies of alignment between business and information systems holistically in relation to the development of working associations among professionals from information system and business backgrounds in business organization and eGovernment sectors while investigating alignment research that permits the development and growth of information system, which is appropriate, within budget and on-time development. The process of alignment plays a key role in the construction of dependent associations among individuals from two different groups, and the progress of alignment could be enhanced by emerging an information system according to the investors’ prospects. The chapter presents system theory to gather and analyze the data across the designated platforms. The outcomes classify that alignment among business and information system departments remains a priority and is of worry in different ways in diverse areas, which provides prospects for the forthcoming discussion and research.Final Published versio

Adopted topic modeling for business process and software component conformity checking

Business processes and software components, especially class diagrams, have a firm connection. Considering software components support the business process in providing an excellent product and service. Besides, business process changes affect on software component design. One of them usually appears on the label or name of the software component or business process. Sometimes, a related business process and software component appears in the different label but the same meaning rather than using the same label. This situation is problematic when there are many changes to be made, in which the software component's modifying process becomes quite long. Therefore, the software maintainers should obtain an efficient procedure to shorten the modifying process. One solution is by using conformity checking, which helps the software maintainers know which software component is related to a specific business process. This paper compared two leading topic modeling techniques, namely probabilistic latent semantic analysis (PLSA) and latent Dirichlet allocation (LDA), to determine which one has a better performancefor process traceability

Alignment between data warehouse design and business strategy

Data warehouse has become a very important tool for supporting the corporate executives in making important decisions in a highly competitive business environment. Data warehouse enables the top management to acquire and analyze integrated data extracted globally across the enterprise. Many organizations are sitting on vast amount of data already accumulated in their operational database. The huge data repository with potential strategic business information can be analysed comprehensively only through the usage of data warehouse system. The main objective of this paper is to systematically review the development and adoption of data warehouse design in business environment and the different models to assess the alignment between information technology strategy and business strategy

Investigation of How IT Leadership Impacts IT-Business Alignment through Shared Domain Knowledge and Knowledge Integration

Using full range leadership model and the knowledge-based view of organizations, we develop and test a model linking Information Technology (IT) leadership to IT-business alignment. Specifically, we examine how transformational IT leadership behaviors influence IT-business alignment through mechanisms that develop shared domain knowledge between IT and business personnel and mechanisms that integrate specialized IT and business knowledge. We also examine how the former mechanisms influence the efficiency of the latter. This study contributes to the existing literature by suggesting transformational leadership and mechanisms related to knowledge integration as key factors in IT-business alignment

Investigation of How IT Leadership Impacts IT-Business Alignment through Shared Domain Knowledge and Knowledge Integration

Using full range leadership model and the knowledge-based view of organizations, we develop and test a model linking Information Technology (IT) leadership to IT-business alignment. Specifically, we examine how transformational IT leadership behaviors influence IT-business alignment through mechanisms that develop shared domain knowledge between IT and business personnel and mechanisms that integrate specialized IT and business knowledge. We also examine how the former mechanisms influence the efficiency of the latter. This study contributes to the existing literature by suggesting transformational leadership and mechanisms related to knowledge integration as key factors in IT-business alignment

BUSINESS-IT ALIGNMENT, THE STRUGGLE CONTINUES

Business and IT alignment continues to be a challenge for business which seek to maximise value of and from the IT function. Research has covered the wider Business-IT alignment points from mainly a macro-level viewpoint, such as, structural, dynamic and functional alignment. However, both research and practice still consider Business and IT alignment to be a challenge. In this research, we seek to uncover part of the reasons why Business and IT alignment is challenging to organisations. We note the factors in the literature which emphasise Business-IT alignment, such as, shared understanding, communication, management commitment, IT investment evaluation, innovation and rewards, strategic planning of IS, and strategic agility. The results of this study show that even if organisations address these alignment factors, IT projects could still end up failing. We also note the opposing misalignment factors in practice, such as, human tensions and strained work relationships, knowledge silos, self-centred management, technology does not matter, organisational change resistance, technology as a burden, and resources inflexibility. We conclude that organisations need to address both alignment and misalignment factors

Strategic alignment and Information Systems success: Towards an evaluation model for firm performance

There are several models about the development of a successful Information Systems Planning process, while very little research has focused on the contribution of the Strategic Information Systems Planning (SISP) process to firm performance. The assessment of the process is a decision problem and managers should evaluate alternatives so that it could be solved. Both executives and researchers need to be aware of how the alignment of business and IS strategies impact firm performance. The purpose of this paper is to propose a conceptual model of the determinants of the SISP process and success in Small-Medium Enterprises (SMEs) to assess the contribution of these two variables to firm performance. Understanding those phases may help IS executives concentrate their efforts on organizations’ objectives and recognize the greatest value of the planning process in their firms. This paper contributes to IS executives in Greek SMEs who do not concentrate on strategic planning during the development of IS and they focus only on the technical issues. As a result, they should understand the significance of the SISP process in order to formulate and implement IS strategy which will be aligned with business objectives and increase the success of SMEs

Evaluating IT alignment and performance in SMEs using multivariate regression analysis

New competitive challenges have forced Small-Medium Enterprises (SMEs) to re-examine their internal environment in order to improve competitive advantage. IT investments can improve firm performance in a way that it would be in “alignment” with business strategy. The purpose of this paper is to analyze the contemporary impact of IT and business strategy on business performance, incorporating all these constructs into a model that is tested using Multivariate Regression Analysis. Data were collected from IS executives in 160 Greek SMEs. The results of this survey show that Strategy conception and formulation have a significant impact on business performanc

Business-It Alignment in Higher Education Institutions: United Arab Emirates University Case Study

This thesis addresses the importance of Business-IT alignment in higher education institutions. Business-IT alignment is defined as applying IT in a suitable and timely manner, in harmony with business strategies, goals and needs. Business- IT alignment is an ultimate goal of governmental and non-governmental organizations that requires close attention and continuous monitoring. UAE university has a well-defined business strategy augmented with a well-defined IT strategy. So, to get the most benefits of acquiring and using IT in the university, the IT need to be aligned with the core business and the supporting services. The main objective of this thesis is to review the literature concerning the Business–IT alignment topic with focus on higher education institutions and explore different Business–IT alignment frameworks. Also, to define the as-is enterprise architecture of the UAEU using SAMM (Strategic Alignment Maturity Model) by Luftman. This model is used to measure the Business-IT Alignment level of the university. The Business-IT alignment of the as-is architecture will be assessed then the assessment results will be analyzed and draw conclusions. Also, suggestions for improvements are put forward, based on the results. Finally, in the last chapter, implications and limitations of this thesis are discussed and suggestions for other and/or further research are made