Trust-Based Service Selection

Service Oriented Architecture (SOA) is an architectural style that builds enterprise solutions based on services. In SOA, the lack of trust between different parties affects the adoption of such architecture. Trust is as significant a factor for successful online interactions as it is in real life communities, and consequently, it is an important factor that is used as a criterion for service selection. In the context of online services and SOA, the literature shows that the field of trust is not mature. Trust definition and the consideration of the essentials of trust aspects do not reflect the true nature of trust online. This thesis proposes a trust-based service selection solution, which requires establishing trust for services and supporting service selection based on trust. This work considers building trust for service providers besides rating services, an area that is neglected in the literature. This work follows progressive steps to arrive at a solution. First, this work develops a trust definition and identifies trust principles, which cover different aspects of trust. Next, SOA is extended to build a trust-based SOA that supports trust-based service selection. In particular, a new component, the trust mediator, which is responsible for trust establishment is added to the architecture. Accordingly, a trust mediator framework is built according to the trust definition and principles to identify its main components. Subsequently, this work identifies the trust information, or metrics, for services and service providers. Accordingly, trust models are built to evaluate trust rates for the applicable metrics, services, and service providers. Moreover, this work addresses the trust bootstrapping challenge. The proposed trust bootstrapping approach addresses different challenges in the literature such as whitewashing and cold start. This approach is implemented through experiments, evaluations, and scenarios

Satellite Networks: Architectures, Applications, and Technologies

Since global satellite networks are moving to the forefront in enhancing the national and global information infrastructures due to communication satellites' unique networking characteristics, a workshop was organized to assess the progress made to date and chart the future. This workshop provided the forum to assess the current state-of-the-art, identify key issues, and highlight the emerging trends in the next-generation architectures, data protocol development, communication interoperability, and applications. Presentations on overview, state-of-the-art in research, development, deployment and applications and future trends on satellite networks are assembled

Secure VoIP Performance Measurement

This project presents a mechanism for instrumentation of secure VoIP calls. The experiments were run under different network conditions and security systems. VoIP services such as Google Talk, Express Talk and Skype were under test. The project allowed analysis of the voice quality of the VoIP services based on the Mean Opinion Score (MOS) values generated by Perceptual valuation of Speech Quality (PESQ). The quality of the audio streams produced were subjected to end-to-end delay, jitter, packet loss and extra processing in the networking hardware and end devices due to Internetworking Layer security or Transport Layer security implementations. The MOS values were mapped to Perceptual Evaluation of Speech Quality for wideband (PESQ-WB) scores. From these PESQ-WB scores, the graphs of the mean of 10 runs and box and whisker plots for each parameter were drawn. Analysis on the graphs was performed in order to deduce the quality of each VoIP service. The E-model was used to predict the network readiness and Common vulnerability Scoring System (CVSS) was used to predict the network vulnerabilities. The project also provided the mechanism to measure the throughput for each test case. The overall performance of each VoIP service was determined by PESQ-WB scores, CVSS scores and the throughput. The experiment demonstrated the relationship among VoIP performance, VoIP security and VoIP service type. The experiment also suggested that, when compared to an unsecure IPIP tunnel, Internetworking Layer security like IPSec ESP or Transport Layer security like OpenVPN TLS would improve a VoIP security by reducing the vulnerabilities of the media part of the VoIP signal. Morever, adding a security layer has little impact on the VoIP voice quality

Proceedings der 11. Internationalen Tagung Wirtschaftsinformatik (WI2013) - Band 1

The two volumes represent the proceedings of the 11th International Conference on Wirtschaftsinformatik WI2013 (Business Information Systems). They include 118 papers from ten research tracks, a general track and the Student Consortium. The selection of all submissions was subject to a double blind procedure with three reviews for each paper and an overall acceptance rate of 25 percent. The WI2013 was organized at the University of Leipzig between February 27th and March 1st, 2013 and followed the main themes Innovation, Integration and Individualization.:Track 1: Individualization and Consumerization Track 2: Integrated Systems in Manufacturing Industries Track 3: Integrated Systems in Service Industries Track 4: Innovations and Business Models Track 5: Information and Knowledge ManagementDie zweibändigen Tagungsbände zur 11. Internationalen Tagung Wirtschaftsinformatik (WI2013) enthalten 118 Forschungsbeiträge aus zehn thematischen Tracks der Wirtschaftsinformatik, einem General Track sowie einem Student Consortium. Die Selektion der Artikel erfolgte nach einem Double-Blind-Verfahren mit jeweils drei Gutachten und führte zu einer Annahmequote von 25%. Die WI2013 hat vom 27.02. - 01.03.2013 unter den Leitthemen Innovation, Integration und Individualisierung an der Universität Leipzig stattgefunden.:Track 1: Individualization and Consumerization Track 2: Integrated Systems in Manufacturing Industries Track 3: Integrated Systems in Service Industries Track 4: Innovations and Business Models Track 5: Information and Knowledge Managemen

An empirical study on Marketing strategy of telecom sector in Gujarat State

Not availabl

Intelligent Systems

This book is dedicated to intelligent systems of broad-spectrum application, such as personal and social biosafety or use of intelligent sensory micro-nanosystems such as "e-nose", "e-tongue" and "e-eye". In addition to that, effective acquiring information, knowledge management and improved knowledge transfer in any media, as well as modeling its information content using meta-and hyper heuristics and semantic reasoning all benefit from the systems covered in this book. Intelligent systems can also be applied in education and generating the intelligent distributed eLearning architecture, as well as in a large number of technical fields, such as industrial design, manufacturing and utilization, e.g., in precision agriculture, cartography, electric power distribution systems, intelligent building management systems, drilling operations etc. Furthermore, decision making using fuzzy logic models, computational recognition of comprehension uncertainty and the joint synthesis of goals and means of intelligent behavior biosystems, as well as diagnostic and human support in the healthcare environment have also been made easier

Multi-Agent Systems

This Special Issue ""Multi-Agent Systems"" gathers original research articles reporting results on the steadily growing area of agent-oriented computing and multi-agent systems technologies. After more than 20 years of academic research on multi-agent systems (MASs), in fact, agent-oriented models and technologies have been promoted as the most suitable candidates for the design and development of distributed and intelligent applications in complex and dynamic environments. With respect to both their quality and range, the papers in this Special Issue already represent a meaningful sample of the most recent advancements in the field of agent-oriented models and technologies. In particular, the 17 contributions cover agent-based modeling and simulation, situated multi-agent systems, socio-technical multi-agent systems, and semantic technologies applied to multi-agent systems. In fact, it is surprising to witness how such a limited portion of MAS research already highlights the most relevant usage of agent-based models and technologies, as well as their most appreciated characteristics. We are thus confident that the readers of Applied Sciences will be able to appreciate the growing role that MASs will play in the design and development of the next generation of complex intelligent systems. This Special Issue has been converted into a yearly series, for which a new call for papers is already available at the Applied Sciences journal’s website: https://www.mdpi.com/journal/applsci/special_issues/Multi-Agent_Systems_2019

New marketing opportunities for fixed line telecommunication operators in South Africa : a strategic evaluation

Information, communication and broadcasting convergence is changing the business landscape in South Africa, as organisations adopt new converged information, communication technology (ICT) products and services to satisfy the needs of customers. Simultaneously, major changes are taking place in the South African telecommunications business environment creating new marketing opportunities and threats for Telkom SA, the only fixed line telecommunication operator in South Africa. Some of the findings of the study are • the commodization of the fixed line telecommunication network • political and regulatory changes are reshaping the telecommunications landscape by allowing the entry of new competitors • new technological innovations in Information Communication Technology (ICT) and mobile communication is driving change • social and economic change is fueling the speed of environmental change poor economic climate is quickening the competitive pace amongst South African businesses forcing them to attain efficiencies and effectiveness for survival • organisations worldwide are competing for limited resources and markets and turning to ICT to achieve their objectives • customer needs are changing - demanding better and innovative communication products and services - providing opportunities to competitors • the Internet is reshaping traditional business models as businesses are seeking to establish competitive advantages through the Internet • the migration of the Internet to the mobile telephony sector These changes are creating new marketing opportunities and threats for South African fixed line telecommunication operators and are threatening the survival of fixed line telecommunication operators worldwide and in South Africa. Information Technology, broadcasting and telecommunication technology convergence, has created many new ICT products and services opportunities that telecommunication competitors are offering existing customers of the fixed line operators network indicating lethargy from their side. In order for the fixed line operators to survive they must apply innovation and revise their strategic planning models.Business ManagementDCOM (Business Management