Process mining techniques applied in industry

Internship Report presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced Analytics, specialization in Business AnalyticsGiven the overview of today’s information era, several scientific fields related to data raised. Process Mining is relatively new and it aims to leverage merged techniques from two separate scientific areas: Business Process Management and Data Science. The main purpose of Process Mining is the discovery, monitoring and improvement of real processes. As a result, in the last few years, Process Mining has increased remarkably, and the importance of the process insights has become more and more relevant, directly proportional to the amount and quality of data that supports the analyses. As a Data Engineer Intern at Nokia, I had the opportunity to be involved in the development phase of two business cases, being part of a team that has the main objective of exploring and analyzing several business processes within the company leveraging Data Science techniques

The development of factory templates for the integrated virtual factory framework

Páginas numeradas: I-XVI, 17-123Tese de mestrado integrado. Engenharia Electrotécnica e de Computadores (Major Automação). Faculdade de Engenharia. Universidade do Porto. 201

The development of factory templates for the integrated virtual factory framework

Páginas numeradas: I-XVI, 17-123Tese de mestrado integrado. Engenharia Electrotécnica e de Computadores (Major Automação). Faculdade de Engenharia. Universidade do Porto. 201

Quality of Service (QoS) in SOA Systems. A Systematic Review

In the last recent years a new technology called Web Services has emerged. The main characteristic of a web service is that it is a piece of software that the user can utilize but doesn’t own, that is, the user doesn’t install the software but uses it through the internet and standard protocols. With this new technology, a new architecture paradigm called SOA (Service Oriented Architecture) has appeared. This architecture is based on combining several web services, each one responsible to develop a concrete task, in order to obtain full‐operational software. The web services that compose a SOA System might be able to perform a task in a certain time, might be unavailable in some cases, might have security policies, etc. All this attributes, named Quality attributes, are essential in order to choose the appropriate web service for a SOA System. The objective of this Master Thesis is focused on two different but related subjects: (1) The development of a review regarding to the Quality Attributes for web services in a systematic manner and the development of a tool for monitoring SOA Systems capable to be used in several frameworks such as for Self‐Adaptive SOA Systems and for Web Service Discovery Systems

Monitoring Multi-Party Contracts for E-Business.

"Monitoring Multi-party Contracts for E-business" investigates the issues involved in the performance of econtract monitoring of business automations in business to business e-commerce environment. A pro-active monitoring contract model and monitoring mechanism have been designed and developed. A new architecture and framework is proposed for pro-active monitorable contracts. This pro-active monitoring contract model is supported by a prototype

An approach to enacting business process models in support of the life cycle of integrated manufacturing systems

The complexity of enterprise engineering processes requires the application of reference architectures as means of guiding the achievement of an adequate level of business integration. This research aims to address important aspects of this requirement by associating the formalism of reference architectures to various life cycle phases of integrating manufacturing systems (IMS) and enabling their use in addressing contemporary system engineering issues. In pursuit of this aim, the following research activities were carried out: (1) to devise a framework which supports key phases of the IMS life cycle and (2) to populate part of this framework with an initial combination of architectures which can be encapsulated into a computer-aided systems engineering environment. This has led to the creation of a workbench capable of providing support for modelling, analysis, simulation, rapid-prototyping, configuration and run-time operation of an IMS, based on a consistent set of models associated with the engineering processes involved. The research effort concentrated on selecting and investigating the use of appropriate formalisms which underpin a selection of architectures and tools (i. e. CIM-OSA, Petrinets, object-oriented methods and CIM-BIOSYS), this by designing, implementing, applying and testing the workbench. The main contribution of this research is to demonstrate that it is possible to retain an adequate level of formalism, via computational structures and models, which extend through the IMS life cycle from a conceptual description of the system through to actions that the system performs when operating. The underlying methodology which supported this contribution is based on enacting models of system behaviour which encode important coordination aspects of manufacturing systems. The strategy for demonstrating the incorporation of formalism to the IMS life cycle was to enable the aggregation into a workbench of knowledge of 'what' the system is expected to achieve (i. e. 'problems' to be addressed) and 'how' the system can achieve it (i. e possible 'solutions'). Within the workbench, such a knowledge is represented through an amalgamation of business process modelling and object-oriented modelling approaches which, when adequately manipulated, can lead to business integration

Office automation

Bibliography: p. 100-104.Office automation systems have become an essential tool for the operation of the modern office. With the emphasis of a modern office being placed on efficiency and ease of communication, office automation systems have become the backbone of successful businesses. COSNET is a prototype office automation system designed and implemented at the Department of the University of Cape Town and runs on Personal Computers that are linked to a NCR UNIX TOWER, which acts as the host. This dissertation investigates the different facilities supported by some of the office automation systems compared in this thesis, and describes the COSNET features. This prototype office automation system supports many of the facilities that are supported by large office automation systems. COSNET allows the user to define any MS-DOS based editor or word processor, and uses a simple editor for the creation of mail. The electronic filing facility allows documents to be created, filed, retrieved and deleted, and thus provides the users with the necessary features for document exchange. A user may set access permissions to each of his documents and may grant other users either read or write access to a specific document. The mail facility lets the user read, file, forward, delete and print a message, and supports classification of mail. A calendar facility is used as an electronic diary and stores all the user's schedules. These schedules may be viewed in either daily, weekly and monthly display modes. Read and write access to the calendar can be set by the user, in order to allow other users to manipulate his schedules. Any MS-DOS based application software can be added to COSNET. This facility allows the COSNET user to configure the office automation system to simulate the office environment. COSNET thus supports most of the necessary features required by an office automation system

A Bibliometric Analysis in Industry 4.0 and Advanced Manufacturing: What about the Sustainable Supply Chain?

During the last decade, different concepts, methodologies, and technologies have appeared, evolving industry toward what we know today as the fourth industrial evolution or Industry 4.0 (I4.0) and Advanced Manufacturing (AM). Based on both, Supply Chain (SC) is presented as the relevant process that sets the sustainability of manufacturing and, therefore, is defined as a key term in a sustainable approach to I4.0. However, there are no studies that analyze the evolution of science in the fields of I4.0 and AM together. In order to fill this gap, the aim of this research work is to analyze the tendencies of science research related to I4.0 and AM by conducting a bibliometric and network analysis and also to generate a new contribution through the analysis of scientific trends related to SC and Sustainable Supply Chain (SSC) within this scientific context, for the time span 2010–2019. The results show that the number of publications is growing exponentially and the most active countries are Germany and the U.S., with Rheinisch-Westfälische Technische Hochschule (RWTH) Aachen University being the most productive organization and Tecnologico de Monterrey the most collaborative. The analysis of the scientific terms allows us to conclude that the research field is in a growth phase, generating up to almost 4500 new terms in 2019