Combination of Domain Knowledge and Deep Learning for Sentiment Analysis of Short and Informal Messages on Social Media

Sentiment analysis has been emerging recently as one of the major natural language processing (NLP) tasks in many applications. Especially, as social media channels (e.g. social networks or forums) have become significant sources for brands to observe user opinions about their products, this task is thus increasingly crucial. However, when applied with real data obtained from social media, we notice that there is a high volume of short and informal messages posted by users on those channels. This kind of data makes the existing works suffer from many difficulties to handle, especially ones using deep learning approaches. In this paper, we propose an approach to handle this problem. This work is extended from our previous work, in which we proposed to combine the typical deep learning technique of Convolutional Neural Networks with domain knowledge. The combination is used for acquiring additional training data augmentation and a more reasonable loss function. In this work, we further improve our architecture by various substantial enhancements, including negation-based data augmentation, transfer learning for word embeddings, the combination of word-level embeddings and character-level embeddings, and using multitask learning technique for attaching domain knowledge rules in the learning process. Those enhancements, specifically aiming to handle short and informal messages, help us to enjoy significant improvement in performance once experimenting on real datasets.Comment: A Preprint of an article accepted for publication by Inderscience in IJCVR on September 201

Transfer Learning for Multi-language Twitter Election Classification

Both politicians and citizens are increasingly embracing social media as a means to disseminate information and comment on various topics, particularly during significant political events, such as elections. Such commentary during elections is also of interest to social scientists and pollsters. To facilitate the study of social media during elections, there is a need to automatically identify posts that are topically related to those elections. However, current studies have focused on elections within English-speaking regions, and hence the resultant election content classifiers are only applicable for elections in countries where the predominant language is English. On the other hand, as social media is becoming more prevalent worldwide, there is an increasing need for election classifiers that can be generalised across different languages, without building a training dataset for each election. In this paper, based upon transfer learning, we study the development of effective and reusable election classifiers for use on social media across multiple languages. We combine transfer learning with different classifiers such as Support Vector Machines (SVM) and state-of-the-art Convolutional Neural Networks (CNN), which make use of word embedding representations for each social media post. We generalise the learned classifier models for cross-language classification by using a linear translation approach to map the word embedding vectors from one language into another. Experiments conducted over two election datasets in different languages show that without using any training data from the target language, linear translations outperform a classical transfer learning approach, namely Transfer Component Analysis (TCA), by 80% in recall and 25% in F1 measure

Basic tasks of sentiment analysis

Subjectivity detection is the task of identifying objective and subjective sentences. Objective sentences are those which do not exhibit any sentiment. So, it is desired for a sentiment analysis engine to find and separate the objective sentences for further analysis, e.g., polarity detection. In subjective sentences, opinions can often be expressed on one or multiple topics. Aspect extraction is a subtask of sentiment analysis that consists in identifying opinion targets in opinionated text, i.e., in detecting the specific aspects of a product or service the opinion holder is either praising or complaining about

Aspect-Based Sentiment Analysis Using a Two-Step Neural Network Architecture

The World Wide Web holds a wealth of information in the form of unstructured texts such as customer reviews for products, events and more. By extracting and analyzing the expressed opinions in customer reviews in a fine-grained way, valuable opportunities and insights for customers and businesses can be gained. We propose a neural network based system to address the task of Aspect-Based Sentiment Analysis to compete in Task 2 of the ESWC-2016 Challenge on Semantic Sentiment Analysis. Our proposed architecture divides the task in two subtasks: aspect term extraction and aspect-specific sentiment extraction. This approach is flexible in that it allows to address each subtask independently. As a first step, a recurrent neural network is used to extract aspects from a text by framing the problem as a sequence labeling task. In a second step, a recurrent network processes each extracted aspect with respect to its context and predicts a sentiment label. The system uses pretrained semantic word embedding features which we experimentally enhance with semantic knowledge extracted from WordNet. Further features extracted from SenticNet prove to be beneficial for the extraction of sentiment labels. As the best performing system in its category, our proposed system proves to be an effective approach for the Aspect-Based Sentiment Analysis