Blockchain-based Governance, Risk Management, and Compliance for Fractional Ownership: Design and Implementation of A Decentralized Autonomous Agent System

Fractional ownership makes homeownership more affordable. But there are challenges in a fractional ownership real estate transaction (FORET) regarding governance, risk management and compliance (GRC) processes. Centralized GRC solutions are less effective in managing the tiered structure of communications in a FORET, which can lead to principal-agent problems such as information asymmetry, risk aversion, and moral hazard. In this research we investigate how these principal-agent problems in FORET could be mitigated. Using an agency theory perspective, we adopt a design science multimethodological research approach. We propose conceptual and system artefacts to support the design and implementation of a decentralized autonomous agent system. These artefacts deliver a formal problem representation structure related to centralized GRC in fractional ownership. We illustrate our solution with a system prototype and implementation. We evaluate the research outputs and compare them with existing GRC systems. This paper contributes to the understanding of GRC in supporting fractional ownership decision making

An eco-friendly hybrid urban computing network combining community-based wireless LAN access and wireless sensor networking

Computer-enhanced smart environments, distributed environmental monitoring, wireless communication, energy conservation and sustainable technologies, ubiquitous access to Internet-located data and services, user mobility and innovation as a tool for service differentiation are all significant contemporary research subjects and societal developments. This position paper presents the design of a hybrid municipal network infrastructure that, to a lesser or greater degree, incorporates aspects from each of these topics by integrating a community-based Wi-Fi access network with Wireless Sensor Network (WSN) functionality. The former component provides free wireless Internet connectivity by harvesting the Internet subscriptions of city inhabitants. To minimize session interruptions for mobile clients, this subsystem incorporates technology that achieves (near-)seamless handover between Wi-Fi access points. The WSN component on the other hand renders it feasible to sense physical properties and to realize the Internet of Things (IoT) paradigm. This in turn scaffolds the development of value-added end-user applications that are consumable through the community-powered access network. The WSN subsystem invests substantially in ecological considerations by means of a green distributed reasoning framework and sensor middleware that collaboratively aim to minimize the network's global energy consumption. Via the discussion of two illustrative applications that are currently being developed as part of a concrete smart city deployment, we offer a taste of the myriad of innovative digital services in an extensive spectrum of application domains that is unlocked by the proposed platform

Toxicity Pathways – from concepts to application in chemical safety assessment

Few would deny that the NRC report (NRC, 2007), "Toxicity Testing in the 21st Century: A Vision and Strategy”, represented a re-orientation of thinking surrounding the risk assessment of environmental chemicals. The key take-home message was that by understanding Toxicity Pathways (TP) we could profile the potential hazard and assess risks to humans and the environment using intelligent combinations of computational and in vitro methods. In theory at least, shifting to this new paradigm promises more efficient, comprehensive and cost effective testing strategies for every chemical in commerce while minimising the use of animals. For those of us who embrace the vision and the strategy proposed to achieve it, attention has increasingly focused on how we can actually practice what we preach. For a start, 21st century concepts described in the report have to be carefully interpreted and then translated into processes that essentially define and operationalize a TP framework for chemical risk assessment. In September 2011 the European Commission's Joint Research Centre (JRC) and the Hamner Institutes for Health Sciences co-organised a "Toxicity Pathways" workshop. It was hosted by the JRC and took place in Ispra, Italy. There were 23 invited participants with more or less equal representation from Europe and North America. The purpose of the meeting was to address three key questions surrounding a TP based approach to chemical risk assessment, namely – What constitutes a TP? How can we use TPs to develop in vitro assays and testing strategies? And, How can the results from TP testing be used in human health risk assessments? The meeting ran over two days and comprised a series of thought-starter presentations, breakout sessions and plenty of group discussions. The outcome was captured by rapporteurs and compiled as a workshop report which is available for download (without charge) from the JRC website. Here we expand on selected deliberations of the workshop to illustrate how TP thinking is still evolving and to indicate what pieces of the puzzle still need to fall into place before TP based risk assessment can become a reality.JRC.I.5-Systems Toxicolog

Supporting knowledge transfer in web-based managed IT support

Purpose &ndash; The purpose of this paper is to highlight the importance and complexities of the knowledge transfer process in the provision of effective managed after-sales IT support, when the web is used for service delivery.Design/methodology/approach &ndash; The paper features an interpretive case study of a multinational Managed Service Provider (MSP) and a focus group of representatives from five comparable MSPs.Findings &ndash; The paper finds that MSPs that use web-based channels for the provision of after-sales IT support services need to address a range of important social and organisational issues in order to realise cost and efficiency-based benefits.Research limitations/implications &ndash; The paper provides a four stage processual model of knowledge transfer in the provision of web-based managed after-sales IT support services. The barriers and enablers of knowledge transfer at each stage are identified. The paper adopts a MSP perspective and suggests that further research from the customer perspective is required.Practical implications &ndash; The paper highlights some important social and organisational enablers and barriers, which will guide MSPs when providing managed after-sales IT support using webbased channels.Originality/value &ndash; The paper provides the first staged model of inter-organisational knowledge transfer in a complex multi-organisational and multi-channel web-based context.<br /

Zero-touch realization of Pervasive Artificial Intelligence-as-a-service in 6G networks

The vision of the upcoming 6G technologies, characterized by ultra-dense network, low latency, and fast data rate is to support Pervasive AI (PAI) using zero-touch solutions enabling self-X (e.g., self-configuration, self-monitoring, and self-healing) services. However, the research on 6G is still in its infancy, and only the first steps have been taken to conceptualize its design, investigate its implementation, and plan for use cases. Toward this end, academia and industry communities have gradually shifted from theoretical studies of AI distribution to real-world deployment and standardization. Still, designing an end-to-end framework that systematizes the AI distribution by allowing easier access to the service using a third-party application assisted by a zero-touch service provisioning has not been well explored. In this context, we introduce a novel platform architecture to deploy a zero-touch PAI-as-a-Service (PAIaaS) in 6G networks supported by a blockchain-based smart system. This platform aims to standardize the pervasive AI at all levels of the architecture and unify the interfaces in order to facilitate the service deployment across application and infrastructure domains, relieve the users worries about cost, security, and resource allocation, and at the same time, respect the 6G stringent performance requirements. As a proof of concept, we present a Federated Learning-as-a-service use case where we evaluate the ability of our proposed system to self-optimize and self-adapt to the dynamics of 6G networks in addition to minimizing the users' perceived costs.Comment: IEEE Communications Magazin

Toward successful knowledge transfer in web-based self-service for information technology services

Web-based self-service has emerged as an important strategy for providing pre- and post-sales customer support. Yet, there is a dearth of theoretical or empirical research concerning the organisational, customer-oriented, knowledge-based, and employee-oriented factors that enable web-based self-service systems (WSS) to be successful in a competitive global marketplace. In this paper, we describe and discuss findings from the first phase of a multi-method research study designed to address this literature gap. This study explores critical success factors (CSFs) involved in the transfer of support-oriented knowledge from an information technology (IT) services firm to commercial customers when WSS are employed. Empirical data collected in a CSF study of a large multinational IT services business are used to identify twenty-six critical success factors. The findings indicate that best-in-class IT service providers are aware of a range of critical success factors in the transfer to commercial customers of resolutions and other support-oriented knowledge via WSS. However, such firms remain less certain about what is needed to support customer companies after support-oriented knowledge has initially been transferred to the customer firm.<br /

Pursuing perspectives on ambient intelligence.

This paper takes a broad perspective on ambient, intelligent technologies in the context of contemporary European society at the turn of the 21st century. The underlying ideas and expectations of ambient intelligence in a period when Europe focuses progressively on the various social, economic, and ethical challenges facing the Information Society are discussed. The use of information and communication technologies in different organizational and economic settings are explored, with an illustrative focus on eHealth. It is particularly argued that more space, effort and facilities need to be created for a public social and ethical debate among European‟s citizens with regard to information and communication technologies development