A Model for the Impact of Task Complexity on Deception in a Group Decision Making Task

This paper reports the results of a pilot study of a group decision making task. A research model and hypotheses are presented related to the larger main study which has yet to be conducted. The purpose of this series of studies is to investigate the impact of task complexity on truthful and deceptive participants in a group computer mediated communication (CMC) scenario. The pilot study tests perceived task difficulty when task complexity is manipulated. The results show the desired difference in task complexity is perceived by the participants. These results set the stage for the next phase of this study in which a deception manipulation will be introduced

Perceiving Pain in Others: Automatic and Controlled Mechanisms

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Suspicion Modeling in Support of Cyber-Influence Operations/Tactics

Understanding the cognitive process of IT user suspicion may assist organizations in development of network protection plans, personnel training, and tools necessary to identify and mitigate nefarious intrusions of IT systems. Exploration of a conceptual common ground between psycho-social and technology-related concepts of suspicion are the heart of this investigation. The complexities involved in merging these perspectives led to the overall research question: What is the nature of user suspicion toward IT: The research problem/phenomenon was addressed via extensive literature review, and use of the Interactive Qualitative Analysis problem/phenomenon. Analysis of the system led to the development of a model of IT suspicion as a progenitor for future experimental constructs that measure or assess behavior as a result of cyber attacks

Consumer Decision Making in Multi-channel Retail: the Effects of Online Channel Media Richness and Cross-channel Integration

While more and more retailers adopt multi-channel presence to communicate with online consumers, there still exists many differences in the level of channel integration, and accordingly, in the efficiency to reduce online transaction-specific uncertainty and promote online loyalty. This study first examines how online channel media richness affects consumers’ online loyalty directly and indirectly through perceptions of information privacy concern and deception and further investigates how cross-channel integration moderates that effects. Results show that online channel media richness not only alleviates consumers’ information privacy concern and perceived deception, but also enhances online loyalty. The moderating effects reveal that cross-channel integration complements online channel media richness in reducing information privacy concern and perceived deception, as well as strengthening online loyalty. Theoretical and practical implications of this study are discussed

Resist, comply or workaround? An examination of different facets of user engagement with information systems

This paper provides a summary of studies of user resistance to Information Technology (IT) and identifies workaround activity as an understudied and distinct, but related, phenomenon. Previous categorizations of resistance have largely failed to address the relationships between the motivations for divergences from procedure and the associated workaround activity. This paper develops a composite model of resistance/workaround derived from two case study sites. We find four key antecedent conditions derived from both positive and negative resistance rationales and identify associations and links to various resultant workaround behaviours and provide supporting Chains of Evidence from two case studies