A framework for the generation of computer system diagnostics in natural language using finite state methods

Understanding what has led to a failure is crucial for addressing problems with computer systems. We present a meta-NLG system that can be configured to generate natural explanations from error trace data originating in an external computational system. Distinguishing features are the generic nature of the system, and the underlying finite-state technology. Results of a two-pronged evaluation dealing with naturalness and ease of use are described.peer-reviewe

Bridging the gap between textual and formal business process representations

Tesi en modalitat de compendi de publicacionsIn the era of digital transformation, an increasing number of organizations are start ing to think in terms of business processes. Processes are at the very heart of each business, and must be understood and carried out by a wide range of actors, from both technical and non-technical backgrounds alike. When embracing digital transformation practices, there is a need for all involved parties to be aware of the underlying business processes in an organization. However, the representational complexity and biases of the state-of-the-art modeling notations pose a challenge in understandability. On the other hand, plain language representations, accessible by nature and easily understood by everyone, are often frowned upon by technical specialists due to their ambiguity. The aim of this thesis is precisely to bridge this gap: Between the world of the techni cal, formal languages and the world of simpler, accessible natural languages. Structured as an article compendium, in this thesis we present four main contributions to address specific problems in the intersection between the fields of natural language processing and business process management.A l’era de la transformació digital, cada vegada més organitzacions comencen a pensar en termes de processos de negoci. Els processos són el nucli principal de tota empresa i, com a tals, han de ser fàcilment comprensibles per un ampli ventall de rols, tant perfils tècnics com no-tècnics. Quan s’adopta la transformació digital, és necessari que totes les parts involucrades estiguin ben informades sobre els protocols implantats com a part del procés de digitalització. Tot i això, la complexitat i biaixos de representació dels llenguatges de modelització que actualment conformen l’estat de l’art sovint en dificulten la seva com prensió. D’altra banda, les representacions basades en documentació usant llenguatge natural, accessibles per naturalesa i fàcilment comprensibles per tothom, moltes vegades són vistes com un problema pels perfils més tècnics a causa de la presència d’ambigüitats en els textos. L’objectiu d’aquesta tesi és precisament el de superar aquesta distància: La distància entre el món dels llenguatges tècnics i formals amb el dels llenguatges naturals, més accessibles i senzills. Amb una estructura de compendi d’articles, en aquesta tesi presentem quatre grans línies de recerca per adreçar problemes específics en aquesta intersecció entre les tecnologies d’anàlisi de llenguatge natural i la gestió dels processos de negoci.Postprint (published version

KARL: A Knowledge-Assisted Retrieval Language

Data classification and storage are tasks typically performed by application specialists. In contrast, information users are primarily non-computer specialists who use information in their decision-making and other activities. Interaction efficiency between such users and the computer is often reduced by machine requirements and resulting user reluctance to use the system. This thesis examines the problems associated with information retrieval for non-computer specialist users, and proposes a method for communicating in restricted English that uses knowledge of the entities involved, relationships between entities, and basic English language syntax and semantics to translate the user requests into formal queries. The proposed method includes an intelligent dictionary, syntax and semantic verifiers, and a formal query generator. In addition, the proposed system has a learning capability that can improve portability and performance. With the increasing demand for efficient human-machine communication, the significance of this thesis becomes apparent. As human resources become more valuable, software systems that will assist in improving the human-machine interface will be needed and research addressing new solutions will be of utmost importance. This thesis presents an initial design and implementation as a foundation for further research and development into the emerging field of natural language database query systems

An Integrated Methodology for Creating Composed Web/Grid Services

This thesis presents an approach to design, specify, validate, verify, implement, and evaluate composed web/grid services. Web and grid services can be composed to create new services with complex behaviours. The BPEL (Business Process Execution Language) standard was created to enable the orchestration of web services, but there have also been investigation of its use for grid services. BPEL specifies the implementation of service composition but has no formal semantics; implementations are in practice checked by testing. Formal methods are used in general to define an abstract model of system behaviour that allows simulation and reasoning about properties. The approach can detect and reduce potentially costly errors at design time. CRESS (Communication Representation Employing Systematic Specification) is a domainindependent, graphical, abstract notation, and integrated toolset for developing composite web service. The original version of CRESS had automated support for formal specification in LOTOS (Language Of Temporal Ordering Specification), executing formal validation with MUSTARD (Multiple-Use Scenario Testing and Refusal Description), and implementing in BPEL4WS as the early version of BPEL standard. This thesis work has extended CRESS and its integrated tools to design, specify, validate, verify, implement, and evaluate composed web/grid services. The work has extended the CRESS notation to support a wider range of service compositions, and has applied it to grid services as a new domain. The thesis presents two new tools, CLOVE (CRESS Language-Oriented Verification Environment) and MINT (MUSTARD Interpreter), to respectively support formal verification and implementation testing. New work has also extended CRESS to automate implementation of composed services using the more recent BPEL standard WS-BPEL 2.0

Working Notes from the 1992 AAAI Workshop on Automating Software Design. Theme: Domain Specific Software Design

The goal of this workshop is to identify different architectural approaches to building domain-specific software design systems and to explore issues unique to domain-specific (vs. general-purpose) software design. Some general issues that cut across the particular software design domain include: (1) knowledge representation, acquisition, and maintenance; (2) specialized software design techniques; and (3) user interaction and user interface

A System for Deduction-based Formal Verification of Workflow-oriented Software Models

The work concerns formal verification of workflow-oriented software models using deductive approach. The formal correctness of a model's behaviour is considered. Manually building logical specifications, which are considered as a set of temporal logic formulas, seems to be the significant obstacle for an inexperienced user when applying the deductive approach. A system, and its architecture, for the deduction-based verification of workflow-oriented models is proposed. The process of inference is based on the semantic tableaux method which has some advantages when compared to traditional deduction strategies. The algorithm for an automatic generation of logical specifications is proposed. The generation procedure is based on the predefined workflow patterns for BPMN, which is a standard and dominant notation for the modeling of business processes. The main idea for the approach is to consider patterns, defined in terms of temporal logic,as a kind of (logical) primitives which enable the transformation of models to temporal logic formulas constituting a logical specification. Automation of the generation process is crucial for bridging the gap between intuitiveness of the deductive reasoning and the difficulty of its practical application in the case when logical specifications are built manually. This approach has gone some way towards supporting, hopefully enhancing our understanding of, the deduction-based formal verification of workflow-oriented models.Comment: International Journal of Applied Mathematics and Computer Scienc

Applying Formal Methods to Networking: Theory, Techniques and Applications

Despite its great importance, modern network infrastructure is remarkable for the lack of rigor in its engineering. The Internet which began as a research experiment was never designed to handle the users and applications it hosts today. The lack of formalization of the Internet architecture meant limited abstractions and modularity, especially for the control and management planes, thus requiring for every new need a new protocol built from scratch. This led to an unwieldy ossified Internet architecture resistant to any attempts at formal verification, and an Internet culture where expediency and pragmatism are favored over formal correctness. Fortunately, recent work in the space of clean slate Internet design---especially, the software defined networking (SDN) paradigm---offers the Internet community another chance to develop the right kind of architecture and abstractions. This has also led to a great resurgence in interest of applying formal methods to specification, verification, and synthesis of networking protocols and applications. In this paper, we present a self-contained tutorial of the formidable amount of work that has been done in formal methods, and present a survey of its applications to networking.Comment: 30 pages, submitted to IEEE Communications Surveys and Tutorial

Collaborative trails in e-learning environments

This deliverable focuses on collaboration within groups of learners, and hence collaborative trails. We begin by reviewing the theoretical background to collaborative learning and looking at the kinds of support that computers can give to groups of learners working collaboratively, and then look more deeply at some of the issues in designing environments to support collaborative learning trails and at tools and techniques, including collaborative filtering, that can be used for analysing collaborative trails. We then review the state-of-the-art in supporting collaborative learning in three different areas – experimental academic systems, systems using mobile technology (which are also generally academic), and commercially available systems. The final part of the deliverable presents three scenarios that show where technology that supports groups working collaboratively and producing collaborative trails may be heading in the near future