A Communication Architecture for Crowd Management in Emergency and Disruptive Scenarios

Crowd management aims to develop support infrastructures that can effectively manage crowds at any time. In emergency and disruptive scenarios this concept can minimize the risk to human life and to the infrastructure. We propose the Communication Architecture for Crowd Management (CACROM), which can support crowd management under emergency and disruptive scenarios. We identify, describe, and discuss the various components of the proposed architecture, and we briefly discuss open challenges in the design of crowd management systems for emergency and disruptive scenarios

Deepint.net: A rapid deployment platform for smart territories

This paper presents an efficient cyberphysical platform for the smart management of smart territories. It is efficient because it facilitates the implementation of data acquisition and data management methods, as well as data representation and dashboard configuration. The platform allows for the use of any type of data source, ranging from the measurements of a multi-functional IoT sensing devices to relational and non-relational databases. It is also smart because it incorporates a complete artificial intelligence suit for data analysis; it includes techniques for data classification, clustering, forecasting, optimization, visualization, etc. It is also compatible with the edge computing concept, allowing for the distribution of intelligence and the use of intelligent sensors. The concept of smart cities is evolving and adapting to new applications; the trend to create intelligent neighbourhoods, districts or territories is becoming increasingly popular, as opposed to the previous approach of managing an entire megacity. In this paper, the platform is presented, and its architecture and functionalities are described. Moreover, its operation has been validated in a case study where the bike renting service of Paris—Vélib’ Métropole has been managed. This platform could enable smart territories to develop adapted knowledge management systems, adapt them to new requirements and to use multiple types of data, and execute efficient computational and artificial intelligence algorithms. The platform optimizes the decisions taken by human experts through explainable artificial intelligence models that obtain data from IoT sensors, databases, the Internet, etc. The global intelligence of the platform could potentially coordinate its decision-making processes with intelligent nodes installed in the edge, which would use the most advanced data processing techniques.This work has been partially supported by the European Regional Development Fund (ERDF) through the Interreg Spain-Portugal V-A Program (POCTEP) under grant 0677_DISRUPTIVE_2_E, the project My-TRAC: My TRAvel Companion (H2020-S2RJU-2017), the project LAPASSION, CITIES (CYTED 518RT0558) and the company DCSC. Pablo Chamoso’s research work has been funded through the Santander Iberoamerican Research Grants, call 2020/2021, under the direction of Paulo Novais

Engineering Crowdsourced Stream Processing Systems

A crowdsourced stream processing system (CSP) is a system that incorporates crowdsourced tasks in the processing of a data stream. This can be seen as enabling crowdsourcing work to be applied on a sample of large-scale data at high speed, or equivalently, enabling stream processing to employ human intelligence. It also leads to a substantial expansion of the capabilities of data processing systems. Engineering a CSP system requires the combination of human and machine computation elements. From a general systems theory perspective, this means taking into account inherited as well as emerging properties from both these elements. In this paper, we position CSP systems within a broader taxonomy, outline a series of design principles and evaluation metrics, present an extensible framework for their design, and describe several design patterns. We showcase the capabilities of CSP systems by performing a case study that applies our proposed framework to the design and analysis of a real system (AIDR) that classifies social media messages during time-critical crisis events. Results show that compared to a pure stream processing system, AIDR can achieve a higher data classification accuracy, while compared to a pure crowdsourcing solution, the system makes better use of human workers by requiring much less manual work effort

Ethical and Social Aspects of Self-Driving Cars

As an envisaged future of transportation, self-driving cars are being discussed from various perspectives, including social, economical, engineering, computer science, design, and ethics. On the one hand, self-driving cars present new engineering problems that are being gradually successfully solved. On the other hand, social and ethical problems are typically being presented in the form of an idealized unsolvable decision-making problem, the so-called trolley problem, which is grossly misleading. We argue that an applied engineering ethical approach for the development of new technology is what is needed; the approach should be applied, meaning that it should focus on the analysis of complex real-world engineering problems. Software plays a crucial role for the control of self-driving cars; therefore, software engineering solutions should seriously handle ethical and social considerations. In this paper we take a closer look at the regulative instruments, standards, design, and implementations of components, systems, and services and we present practical social and ethical challenges that have to be met, as well as novel expectations for software engineering.Comment: 11 pages, 3 figures, 2 table

Towards a National Security Analysis Approach via Machine Learning and Social Media Analytics

Various severe threats at national and international level, such as health crises, radicalisation, or organised crime, have the potential of unbalancing a nation's stability. Such threats impact directly on elements linked to people's security, known in the literature as human security components. Protecting the citizens from such risks is the primary objective of the various organisations that have as their main objective the protection of the legitimacy, stability and security of the state. Given the importance of maintaining security and stability, governments across the globe have been developing a variety of strategies to diminish or negate the devastating effects of the aforementioned threats. Technological progress plays a pivotal role in the evolution of these strategies. Most recently, artificial intelligence has enabled the examination of large volumes of data and the creation of bespoke analytical tools that are able to perform complex tasks towards the analysis of multiple scenarios, tasks that would usually require significant amounts of human resources. Several research projects have already proposed and studied the use of artificial intelligence to analyse crucial problems that impact national security components, such as violence or ideology. However, the focus of all this prior research was examining isolated components. However, understanding national security issues requires studying and analysing a multitude of closely interrelated elements and constructing a holistic view of the problem. The work documented in this thesis aims at filling this gap. Its main contribution is the creation of a complete pipeline for constructing a big picture that helps understand national security problems. The proposed pipeline covers different stages and begins with the analysis of the unfolding event, which produces timely detection points that indicate that society might head toward a disruptive situation. Then, a further examination based on machine learning techniques enables the interpretation of an already confirmed crisis in terms of high-level national security concepts. Apart from using widely accepted national security theoretical constructions developed over years of social and political research, the second pillar of the approach is the modern computational paradigms, especially machine learning and its applications in natural language processing

Collective IT artifacts: Toward Inclusive Crisis Infrastructures

This paper investigates a previously overlooked phenomenon in crisis response information systems, namely inclusive crisis infrastructure. By expanding the well-acknowledged infrastructure concept with alternatives to understand the nature and scope of inclusive crisis infrastructures, this paper contributes to closing the gap between theory and practice by raising some research questions critical to the study of inclusive crisis infrastructures. The emerging literature on crisis response information systems suggests that external sourcing of information increasingly influences crisis response operations. To contribute to this discourse, the paper draws on Pipek and Wulf’s (2009) definition of work infrastructures and Palen and Liu’s (2007) conceptualization of peer-to-peer communications to develop a better understanding of the crisis response arena as a whole. In doing so, this paper goes beyond the emphasis on event-based technologies that currently dominate the crisis response information systems literature and instead argues why crisis infrastructures need to be both inward-looking and accommodating to technological and social outcomes parallel to formal response contexts. The novel conceptualization captures the fact that the crisis context contains collections of collective IT artifacts that are not aligned or related but that are, for autonomy reasons, interlinked to crisis organizations’ current IT infrastructure and may be of great value to such organizations if infrastructure capability options are considered