Planning and Optimization During the Life-Cycle of Service Level Agreements for Cloud Computing

Ein Service Level Agreement (SLA) ist ein elektronischer Vertrag zwischen dem Kunden und dem Anbieter eines Services. Die beteiligten Partner kl aren ihre Erwartungen und Verp ichtungen in Bezug auf den Dienst und dessen Qualit at. SLAs werden bereits f ur die Beschreibung von Cloud-Computing-Diensten eingesetzt. Der Diensteanbieter stellt sicher, dass die Dienstqualit at erf ullt wird und mit den Anforderungen des Kunden bis zum Ende der vereinbarten Laufzeit ubereinstimmt. Die Durchf uhrung der SLAs erfordert einen erheblichen Aufwand, um Autonomie, Wirtschaftlichkeit und E zienz zu erreichen. Der gegenw artige Stand der Technik im SLA-Management begegnet Herausforderungen wie SLA-Darstellung f ur Cloud- Dienste, gesch aftsbezogene SLA-Optimierungen, Dienste-Outsourcing und Ressourcenmanagement. Diese Gebiete scha en zentrale und aktuelle Forschungsthemen. Das Management von SLAs in unterschiedlichen Phasen w ahrend ihrer Laufzeit erfordert eine daf ur entwickelte Methodik. Dadurch wird die Realisierung von Cloud SLAManagement vereinfacht. Ich pr asentiere ein breit gef achertes Modell im SLA-Laufzeitmanagement, das die genannten Herausforderungen adressiert. Diese Herangehensweise erm oglicht eine automatische Dienstemodellierung, sowie Aushandlung, Bereitstellung und Monitoring von SLAs. W ahrend der Erstellungsphase skizziere ich, wie die Modellierungsstrukturen verbessert und vereinfacht werden k onnen. Ein weiteres Ziel von meinem Ansatz ist die Minimierung von Implementierungs- und Outsourcingkosten zugunsten von Wettbewerbsf ahigkeit. In der SLA-Monitoringphase entwickle ich Strategien f ur die Auswahl und Zuweisung von virtuellen Cloud Ressourcen in Migrationsphasen. Anschlie end pr ufe ich mittels Monitoring eine gr o ere Zusammenstellung von SLAs, ob die vereinbarten Fehlertoleranzen eingehalten werden. Die vorliegende Arbeit leistet einen Beitrag zu einem Entwurf der GWDG und deren wissenschaftlichen Communities. Die Forschung, die zu dieser Doktorarbeit gef uhrt hat, wurde als Teil von dem SLA@SOI EU/FP7 integriertem Projekt durchgef uhrt (contract No. 216556)

A new MDA-SOA based framework for intercloud interoperability

Cloud computing has been one of the most important topics in Information Technology which aims to assure scalable and reliable on-demand services over the Internet. The expansion of the application scope of cloud services would require cooperation between clouds from different providers that have heterogeneous functionalities. This collaboration between different cloud vendors can provide better Quality of Services (QoS) at the lower price. However, current cloud systems have been developed without concerns of seamless cloud interconnection, and actually they do not support intercloud interoperability to enable collaboration between cloud service providers. Hence, the PhD work is motivated to address interoperability issue between cloud providers as a challenging research objective. This thesis proposes a new framework which supports inter-cloud interoperability in a heterogeneous computing resource cloud environment with the goal of dispatching the workload to the most effective clouds available at runtime. Analysing different methodologies that have been applied to resolve various problem scenarios related to interoperability lead us to exploit Model Driven Architecture (MDA) and Service Oriented Architecture (SOA) methods as appropriate approaches for our inter-cloud framework. Moreover, since distributing the operations in a cloud-based environment is a nondeterministic polynomial time (NP-complete) problem, a Genetic Algorithm (GA) based job scheduler proposed as a part of interoperability framework, offering workload migration with the best performance at the least cost. A new Agent Based Simulation (ABS) approach is proposed to model the inter-cloud environment with three types of agents: Cloud Subscriber agent, Cloud Provider agent, and Job agent. The ABS model is proposed to evaluate the proposed framework.Fundação para a Ciência e a Tecnologia (FCT) - (Referencia da bolsa: SFRH SFRH / BD / 33965 / 2009) and EC 7th Framework Programme under grant agreement n° FITMAN 604674 (http://www.fitman-fi.eu

A Literature Review on Cloud Computing Adoption Issues in Enterprises

Part 3: Creating Value through ApplicationsInternational audienceCloud computing has received increasing interest from enterprises since its inception. With its innovative information technology (IT) services delivery model, cloud computing could add technical and strategic business value to enterprises. However, cloud computing poses highly concerning internal (e.g., Top management and experience) and external issues (e.g., regulations and standards). This paper presents a systematic literature review to explore the current key issues related to cloud computing adoption. This is achieved by reviewing 51 articles published about cloud computing adoption. Using the grounded theory approach, articles are classified into eight main categories: internal, external, evaluation, proof of concept, adoption decision, implementation and integration, IT governance, and confirmation. Then, the eight categories are divided into two abstract categories: cloud computing adoption factors and processes, where the former affects the latter. The results of this review indicate that enterprises face serious issues before they decide to adopt cloud computing. Based on the findings, the paper provides a future information systems (IS) research agenda to explore the previously under-investigated areas regarding cloud computing adoption factors and processes. This paper calls for further theoretical, methodological, and empirical contributions to the research area of cloud computing adoption by enterprises

Modeling and Selection of Software Service Variants

Providers and consumers have to deal with variants, meaning alternative instances of a service?s design, implementation, deployment, or operation, when developing or delivering software services. This work presents service feature modeling to deal with associated challenges, comprising a language to represent software service variants and a set of methods for modeling and subsequent variant selection. This work?s evaluation includes a POC implementation and two real-life use cases

Cloud Infrastructure Services Selection and Evaluation

The proliferation of cloud computing has revolutionized the hosting and delivery of Internet-based application services. However, with the constant increase of new cloud services almost every month by both large corporations (e.g., Amazon Web Service and Microsoft Azure) and small companies (e.g. Rackspace and FlexiScale), the selection scenarios become more and more complex. This is aggregated by confusing and ambiguous terminology and non-standardized interfaces. This is challenging for decision-makers such as application developers and chief information officers as they are overwhelmed by various choices available. In this thesis, I will address the above challenges by developing several techniques. Firstly, I define the Cloud Computing Ontology (CoCoOn). CoCoOn defines concepts, features, attributes and relations of Cloud infrastructure services. Secondly, I propose a service selection method that adopts an analytic hierarchy process (AHP)-based multi-criteria decision-making technique. It allows users to define multiple design-time constraints like renting costs, data centre locations, service features and real-time constraints, such as end-to-end message latency and throughput. These constraints are then matched against our model to compute the possible best-fit combinations of cloud Infrastructure, offered as a Service (IaaS). Pairwise comparisons are used to help users determine a relative preference among a pool of nonnumerical attributes. Criteria that are taken into consideration during comparison can be grouped into two categories: the benefit and the cost. Based on this, I define a cost-benefit-ratio-based evaluation function to calculate the ranking for Cloud service options. Thirdly, I suggest a theory-based queuing approach for estimating IaaS usage. Queuing theory is a widely studied method in QoS modelling and optimization. From the infrastructure system administrator perspective, I explore several ways to apply the queuing theory model to estimate the best-fit resource allocation for achieving the desired SLA. Finally, the thesis shows how an integrated system, CloudRecommender, can be built from our proposed approaches

Optimal Selection Techniques for Cloud Service Providers

Nowadays Cloud computing permeates almost every domain in Information and Communications Technology (ICT) and, increasingly, most of the action is shifting from large, dominant players toward independent, heterogeneous, private/hybrid deployments, in line with an ever wider range of business models and stakeholders. The rapid growth in the numbers and diversity of small and medium Cloud providers is bringing new challenges in the as-a-Services space. Indeed, significant hurdles for smaller Cloud service providers in being competitive with the incumbent market leaders induce some innovative players to "federate" deployments in order to pool a larger, virtually limitless, set of resources across the federation, and stand to gain in terms of economies of scale and resource usage efficiency. Several are the challenges that need to be addressed in building and managing a federated environment, that may go under the "Security", "Interoperability", "Versatility", "Automatic Selection" and "Scalability" labels. The aim of this paper is to present a survey about the approaches and challenges belonging to the "Automatic Selection" category. This work provides a literature review of different approaches adopted in the "Automatic and Optimal Cloud Service Provider Selection", also covering "Federated and Multi-Cloud" environments

On the Rollout of Network Slicing in Carrier Networks: A Technology Radar

Network slicing is a powerful paradigm for network operators to support use cases with widely diverse requirements atop a common infrastructure. As 5G standards are completed, and commercial solutions mature, operators need to start thinking about how to integrate network slicing capabilities in their assets, so that customer-facing solutions can be made available in their portfolio. This integration is, however, not an easy task, due to the heterogeneity of assets that typically exist in carrier networks. In this regard, 5G commercial networks may consist of a number of domains, each with a different technological pace, and built out of products from multiple vendors, including legacy network devices and functions. These multi-technology, multi-vendor and brownfield features constitute a challenge for the operator, which is required to deploy and operate slices across all these domains in order to satisfy the end-to-end nature of the services hosted by these slices. In this context, the only realistic option for operators is to introduce slicing capabilities progressively, following a phased approach in their roll-out. The purpose of this paper is to precisely help designing this kind of plan, by means of a technology radar. The radar identifies a set of solutions enabling network slicing on the individual domains, and classifies these solutions into four rings, each corresponding to a different timeline: (i) as-is ring, covering today’s slicing solutions; (ii) deploy ring, corresponding to solutions available in the short term; (iii) test ring, considering medium-term solutions; and (iv) explore ring, with solutions expected in the long run. This classification is done based on the technical availability of the solutions, together with the foreseen market demands. The value of this radar lies in its ability to provide a complete view of the slicing landscape with one single snapshot, by linking solutions to information that operators may use for decision making in their individual go-to-market strategies.H2020 European Projects 5G-VINNI (grant agreement No. 815279) and 5G-CLARITY (grant agreement No. 871428)Spanish national project TRUE-5G (PID2019-108713RB-C53