Introducing New Methodologies for Identifying Design Patterns for Internationalization and Localization

This paper describes a new methodology for deriving interaction design patterns from an analysis of ethnographic data. It suggests using inductive and deductive analysis processes to identify and articulate patterns that address the needs of culturally diverse users of interactive, collaborative systems. This might inform the internationalization and localization process of computer supported collaboration systems

Reflecting on the usability of research on culture in designing interaction

The concept of culture has been attractive to producers of interactive\ud systems who are willing to design useful and relevant solutions to users\ud increasingly located in culturally diverse contexts. Despite a substantial body of\ud research on culture and technology, interaction designers have not always been\ud able to apply these research outputs to effectively define requirements for\ud culturally diverse users. This paper frames this issue as one of understanding of\ud the different paradigms underpinning the cultural models being applied to\ud interface development and research. Drawing on different social science theories,\ud the authors discuss top-down and bottom-up perspectives in the study of users‟\ud cultural differences and discuss the extent to which each provides usable design\ud knowledge. The case is made for combining bottom-up and top-down perspectives\ud into a sociotechnical approach that can produce knowledge useful and usable by\ud interaction designers. This is illustrated with a case study about the design of\ud interactive systems for farmers in rural Kenya

Validating cultural and contextual traits of a\ud collectivistic community

Sub-Saharan African communities are classified as collectivist\ud societies. But, what exactly is meant by collectivism and to what extent\ud individuals adhere to this given the differences in their socio-economic\ud conditions? This paper is an empirical exploration of the contextual and cultural\ud traits of a rural sub-Saharan African community in order to facilitate their\ud interpretation towards technology design and adoption. Card sorting is used to\ud validate and make explicit contextual and cultural traits previously identified\ud during interviews. It is a confirmation of the collectivist nature of these cultures\ud with more details such as eagerness to confirm personal views and requirements\ud with that of the group in order to save “face”, among other traits

Culture and E-Learning: Automatic Detection of a Users’ Culture from Survey Data

Knowledge about the culture of a user is especially important for the design of e-learning applications. In the experiment reported here, questionnaire data was used to build machine learning models to automatically predict the culture of a user. This work can be applied to automatic culture detection and subsequently to the adaptation of user interfaces in e-learning

A survey of cultural aspects in Human Computer Interaction Research

Considering culture in human computer interaction research is an important issue since culture has a strong impact on many cognitive and affective processes, closed related to the design and evaluation of interactive systems. Also, people with different cultural backgrounds develop alternative interpretations and strategies and do not value their environment in the same way, and this reflects in their interactions and satisfaction with interactive technologies. In this survey we summarize some concepts of the cultural aspects related to human computer interaction research. After we discuss how HCI practices could address these cultural issues. Our intention is to establish background and some basic concepts for helping researchers incorporating cultural issues in their design and evaluation processes

Incorporating International Collaboration and Usability Evaluation Into a Technical Communication Course

This chapter describes how globalization and rapid technological change are transforming technical communication both in academia and the corporate world. Products and technologies are used by a variety of user groups, and usability has become an important requirement. The transnational pedagogical collaboration, the Trans-Atlantic and Pacific Project, has taken up the gauntlet by providing students with a simulated professional environment and sharing insights into collaborative writing, translation, and usability evaluation. By reflecting on previous studies and the author´s experiences, this article explores issues relevant to teachers when incorporating international collaboration and usability evaluation into a technical communication course. It describes international student collaboration regarding usability practices and discusses the benefits and challenges of usability evaluation as part of international collaboration. It concludes by suggesting guidelines for teachers to facilitate international collaboration and usability evaluation in higher education setting.fi=vertaisarvioitu|en=peerReviewed