Framework for technical communication skills content development for students in Malaysian Vocational Colleges: a fuzzy delphi study

Developing technical communication is vital to ensure employability of graduates in Technical and Vocational Education and Training (TVET) institutions. However, limited studies are available to guide its development in Malaysian Vocational Colleges. Hence, this study is aimed at proposing a framework for technical communication development for effective implementation in Malaysian Vocational Colleges. This study employs Fuzzy Delphi Method (FDM) with 17 experts from industry and TVET institutions in identifying the prominent content of learning for technical communication skills development of students in Malaysian Vocational Colleges. Generally, the findings suggest that all clusters of technical communication skills (oral technical, written technical, interpersonal and researching skills) are important to be emphasised as the content of learning, with a high percentage of agreement (>75%). However, a number of items under Content of Learning components were omitted. For instance, two items under Oral Technical Communication, eight items under Written Technical Communication, two items under Interpersonal and one item under Researching Skills achieved percentage of agreement below 75%. The proposed framework is a relevant reference in introducing technical communication in Malaysian Vocational Colleges

Technical Communication

This Grants Collection for Technical Communication was created under a Round Three ALG Textbook Transformation Grant. Affordable Learning Georgia Grants Collections are intended to provide faculty with the frameworks to quickly implement or revise the same materials as a Textbook Transformation Grants team, along with the aims and lessons learned from project teams during the implementation process. Documents are in .pdf format, with a separate .docx (Word) version available for download. Each collection contains the following materials: Linked Syllabus Initial Proposal Final Reporthttps://oer.galileo.usg.edu/communication-collections/1004/thumbnail.jp

The composing process in technical communication

The theory and application of the composing process in technical communications is addressed. The composing process of engineers, some implications for composing research for the teaching and research of technical communication, and an interpretation of the processes as creative experience are also discussed. Two areas of technical communications summarized concern: the rhetorical features of technical communications, and the theoretical background for a process-based view, a problem-solving approach to technical writing

Technical communication or information design? : a New Zealand perspective : a thesis presented in partial fulfilment of the requirements for the degree of Masters of Business Studies

This research aims to investigate and analyse current trends in New Zealand technical communication. Specifically, it considers how these trends compare to those evident in the United States of America, where the research shows a contemporary paradigm shift occurring from technical communication to information design. The findings of this research show that New Zealand technical communicators do have the core competencies of information designers and that technical communication in New Zealand is, indeed, undergoing a similar change to that happening internationally, especially in the United States of America. The research methodology of this study uses data from two sources: • Current literature on trends in technical communication and information design • A qualitative survey of New Zealand technical communication practitioners. Current literature in the field describes trends that suggest a shift in the core competencies of contemporary technical communicators. This literature largely emerges from an American context. These trends include: • A need for technical communicators to be part of the iterative design process of products and to be user advocates • A change from paper-based documents to online information • The advent of the Internet • The advent of single sourcing and knowledge management computer tools. This study concludes that technical communicators need a broad range of competencies to adapt to the trends described, and that it is no longer adequate for a professional technical communicator to simply be a good writer and document designer. However, this study also shows that New Zealand practitioners currently do demonstrate the key competencies of information designers, including highly developed skills in problem solving, planning and managing the process of product development, information management, usability testing, while continuing to carry out the more obvious tasks of technical communication, such as writing, audience analysis and document design. The main difference between the American and New Zealand technical communication trends analysed here is that technical communication in New Zealand is just becoming recognised as a profession, whereas in the States it has existed since World War Two (WW2). Because of this historical difference, it seems that New Zealand practitioners are not bound by traditional job titles as their American counterparts are, and also tend to have position designations that are more readily recognised by clients and users, such as "documentation specialist", or "document developer". To date, no formal research on technical communication or information design has been completed in New Zealand. Further research is recommended then, in order to gain a more detailed profile of practitioners and practices. This research could be used to address areas such as training needs and, more widely, could continue to raise awareness of the profession in New Zealand. Further research should focus on gathering information on the geographical distribution of practitioners, profiling tasks, tools and jobs, analysing salaries, and examining potential academic programme profiles that could meet the needs of potential information designers

Technical Communication: Journal of the Society for Technical Communication

A review of Technical Communication: Journal of the Society for Technical Communication, edited by Dr. Frank R. Smith

Teaching Trial and Analysis of English for Technical Communication

In this article is described the usage of English for technical communication (ETC), it is a novel development of English for specific purpose on the demand of the society for improving students' ability in communicating technical information. В статті описано використання англійської мови для технічної комунікації, як нестандартного розвитку англійської мови з спеціальних причин на потреби суспільства для доведення здатності студентів в комунікації технічної інформації

Sexy Technical Communication

Sexy technical writing…we’ve got to be kidding, right? But no, we aren’t. Good technical writing is powerful and clear and gets the job done. It brings people together and solves problems. Good technical writing purrs and hums like that BMW you plan to be driving someday.What’s not sexy about that? On the other hand, poor technical writing skills may lead to a lifetime of asking people if they want fries with that…or worse, selling vacuum cleaners door to door. There’s no need to ask what’s not sexy about that! WE – your textbook authors – are a team of dedicated writers, tech writing teachers, designers, artists and professionals who are absolutely passionate about technical writing. That’s why we decided to create a text for you that we all loved, a text that would be free and always available to you. Now, that’s sexy. We hope you love what we have done as much as we have loved doing it…and notice…we haven’t even asked for a donation!https://digitalcommons.kennesaw.edu/facbooks2016/1005/thumbnail.jp

NASA/DOD Aerospace Knowledge Diffusion Research Project. Paper 28: The technical communication practices of Russian and US aerospace engineers and scientists

As part of Phase 4 of the NASA/DoD Aerospace Knowledge Diffusion Research Project, two studies were conducted that investigated the technical communication practices of Russian and U.S. aerospace engineers and scientists. Both studies had the same five objectives: first, to solicit the opinions of aerospace engineers and scientists regarding the importance of technical communication to their professions; second, to determine the use and production of technical communication by aerospace engineers and scientists; third, to seek their views about the appropriate content of the undergraduate course in technical communication; fourth, to determine aerospace engineers' and scientists' use of libraries, technical information centers, and on-line databases; and fifth, to determine the use and importance of computer and information technology to them. A self administered questionnaire was distributed to Russian aerospace engineers and scientists at the Central Aero-Hydrodynamic Institute (TsAGI) and to their U.S. counterparts at the NASA Ames Research Center and the NASA Langley Research Center. The completion rates for the Russian and U.S. surveys were 64 and 61 percent, respectively. Responses of the Russian and U.S. participants to selected questions are presented in this paper

Narrative in Technical Communication

The focus of this research is on the involvement of narrative learning within technical communication and the benefits that such an involvement can bring to the field. I analyze literature from within technical communication to determine how narrative is perceived, as well as the traditions in technical communication that made the field resistant to the use of narrative in the past. These findings are considered with respect to the history and definition of narrative, as well as to how narrative can improve learning outcomes when compared to expository learning approaches commonly used in technical documentation. While narrative is not a new concept to technical communication, this thesis offers new insights through a multidisciplinary approach that considers the work of philosophers and narratologists that are relatively unknown to the field. Philosophers Daniel Dennett and Jerome Bruner, as well as narratologists Gerard Genette, David Rudrum, and David Darby, show that narrative forms the basis for the construction of reality and that all human learning is based on the stories that we construct to give meaning to the world. Research studies conducted on the efficacy of narrative based learning are discussed in detail and an analysis of the areas where narrative use would most benefit technical communication is provided. Recommendations are made for the future use of narrative in technical documentation and for further research on the implementation and cost of narrative solutions