An empirical investigation of the SMS Exam Result Query System Model (SERQSM) in Malaysia : the case of Universiti Malaysia Sabah

The introduction of mobile phones has provided many benefits to business leaders, government agencies and to the public at large. Today, most of the universities in Malaysia are using mobile phones to help in communicating with their students. By using mobile phones, students are able to send and retrieve information in relation to their examination results, information on tuition fees and others university matters. This paper aims to explore the factors that influence university students to use ?SMS Exam Result Query System? (SERQS). This study was conducted in one of the public Universities in Malaysia: Universiti Malaysia Sabah. In order to explore the factors, the current study will extend the applicability of ?technology acceptance model? in the context of SERQS. This paper provides a workable direction for the University in offering many services using mobile phone communications for students

Brand Image Benefit And Satisfaction: Roles of Symbolic, Functional, Social, And Experiential Benefits

The aim of this study is to examine the effects of brand image benefits of symbolic, functional, social, and experiential on the overall satisfaction. A survey using 400 respondents is used to measure these effects. The theoretical and statistical relationship among these constructs are developed and verified by Smart Partial Least square (PLS) statistical software. Result show that symbolic, experiental, and function benefit are significant predictor of overall satisfaction, with experiential benefit as the most important followed by functional benefits. This study provides important implications on marketing and brand positioning

Employee engagement, job satisfaction, organizational culture, and servant leadership as drivers of worker productivity

Keberhasilan organisasi sangat terkait dengan sumber daya mereka, terutama sumber daya manusia. Dalam hal ini, sumber daya manusia yang lebih kompeten memiliki produktivitas yang lebih tinggi. Oleh karena itu, manajemen sumber daya manusia (HRM) sangat kritis dalam organisasi dan memerlukan kepemimpinan dan budaya organisasi yang tepat. Dalam konteks ini, studi ini bertujuan untuk menyelidiki peran Kepemimpinan yang melayani dan Budaya Organisasi terhadap Kepuasan Kerja Karyawan (JS). Studi kuantitatif ini menganalisis hubungan sebab-akibat dari data yang diperoleh dari 147 responden dengan skala Likert lima poin. Data dikumpulkan melalui instrumen kuesioner yang terdiri dari tiga jenis data demografis dan dua puluh pernyataan dalam kuesioner. Kami menggunakan program SPSS dan AMOS dengan alat Analisis Structural Equation Modeling (SEM). Hasilnya menunjukkan bahwa budaya organisasi dan kepemimpinan yang melayani berpengaruh positif terhadap kepuasan kerja, sementara kepuasan kerja berpengaruh positif terhadap keterlibatan karyawan dan produktivitas kerja. Namun, hipotesis yang memprediksi bahwa keterlibatan karyawan mempengaruhi produktivitas kerja tidak didukung secara empiris. Secara keseluruhan, studi kami memberikan arah bagaimana kebijakan organisasi secara strategis meningkatkan produktivitas karyawan melalui kepemimpinan yang melayani, budaya organisasi, dan kepuasan kerja karyawan.Organizational success is closely associated with their resources, especially human resources. In this respect, more competent human resources have higher productivity.  Consequently, human resource management (HRM) is critical in organizations and requires appropriate leadership and organizational culture. Accordingly, this study seeks to investigate the roles of Servant Leadership (SL) and Organizational Culture (OC) on Employee Job Satisfaction (JS). This quantitative study analyzes causal relationships from data obtained from 147 responses with five-point Likert scales.  Data was collected through a questionnaire instrument consisting of three types of demographic data and twenty statements in the questionnaire. We utilized SPSS and AMOS programs with the Structural Equation Modeling (SEM) Analysis tool. The results reveal that organizational culture and servant leadership positively affect job satisfaction, while job satisfaction positively affects employee engagement and work productivity. However, the hypothesis predicting that employee engagement affects work productivity is not empirically supported. Overall, our study offers a direction on how organizational policies strategically improve employee productivity through servant leadership, organizational culture, and employee job satisfaction

Maximizing Company Value: Unveiling the Impact of Capital Structure and Size, with Profitability as the Key Player

The purpose of this study is to examine the Effect of Capital Structure and Company Size on Company Value with Profitability as an Intervening Variable. The population of this study consists of companies in the food and beverage industry sector listed on the Indonesia Stock Exchange from 2018 to 2022. The data collection method used is purposive sampling. The information used was lower to be collected using the literature research method. The study was conducted on 51 companies.   The data analysis technique uses the multiple linear regression method with the application of SPSS and the Sobel test. Capital structure has a positive influence on profitability, whereas company size does not affect profitability. Capital structure affects the value of the company, while the size and profitability of the company do not affect the value of the company. Furthermore, profitability cannot mediate the relationship between capital structure and firm value, and profitability cannot mediate the relationship between firm size and firm value.   Overall, these findings may encourage further revision and development in financial management theory, especially in terms of how firms should prioritize and manage factors such as capital structure and size to achieve their goals. More research may need to be done to explore the specific conditions that influence these associations

Exploring Factors Influencing Housewives’ Involvement In I-Suri in Malaysia: A Conceptual Study

This conceptual study explores the factors influencing housewives' intention to participate in i-Suri, focusing on the significance of attitudes, subjective norms, awareness, and financial literacy. The study utilizes a theoretical framework based on the extended Theory of Reasoned Action (TRA) to provide insights for policymakers and financial institutions in Malaysia, enabling them to design targeted interventions and educational programs to promote i-Suri participation among housewives. Through a qualitative approach, the study establishes a conceptual understanding of the variables and their interrelationships. The study recognises the importance of awareness and financial literacy as crucial factors influencing intention formation. It is important to note that empirical evidence is not provided in this research. Thus, further research is recommended to empirically validate the applicability of TRA, awareness, and financial literacy in predicting i-Suri participation. Future studies should consider conducting quantitative research, incorporating a diverse sample representing various regions and socio-economic backgrounds to enhance the generalizability of the findings. The study's outcomes have implications for policymakers and practitioners promoting i-Suri participation. The findings emphasize the need for targeted interventions such as awareness campaigns and financial literacy programs to enhance housewives' understanding and knowledge of i-Suri. Additionally, creating a supportive social environment that encourages participation is crucial. Service providers can also benefit from the study's insights by improving their communication strategies to convey the advantages and features of i-Suri to housewives effectively. The study offers valuable guidance to policymakers, financial institutions, and service providers while acknowledging the need for further empirical research to validate and expand upon the conceptual findings

Improving Inventory Management in Indonesian Government: IT, HR Capacity, and the Role of Financial Reporting

This study investigates how information technology and human resource capacity influence inventory management, moderated by financial statement quality. It contributes to the limited literature on the intersection of IT, HR, and financial transparency in enhancing public sector inventory performance in Indonesia. Using a quantitative approach, data were collected from 153 organizational units’ head within a local government in Malinau, Indonesia, analyzed through Partial Least Squares (PLS). Findings reveal that both information technology and HR capacity significantly improve inventory management. However, the moderating effect of financial statement quality weakens this relationship, suggesting a disconnect between reporting practices and operational integration. Theoretically, the study broadens understanding of how financial reporting quality interacts with organizational capabilities in public governance. These findings call for managers to not only invest in systems and personnel but also to align financial transparency mechanisms to ensure coherent and effective inventory control

Employee engagement, job satisfaction, organizational culture, and servant leadership as drivers of worker productivity

Keberhasilan organisasi sangat terkait dengan sumber daya mereka, terutama sumber daya manusia. Dalam hal ini, sumber daya manusia yang lebih kompeten memiliki produktivitas yang lebih tinggi. Oleh karena itu, manajemen sumber daya manusia (HRM) sangat kritis dalam organisasi dan memerlukan kepemimpinan dan budaya organisasi yang tepat. Dalam konteks ini, studi ini bertujuan untuk menyelidiki peran Kepemimpinan yang melayani dan Budaya Organisasi terhadap Kepuasan Kerja Karyawan (JS). Studi kuantitatif ini menganalisis hubungan sebab-akibat dari data yang diperoleh dari 147 responden dengan skala Likert lima poin. Data dikumpulkan melalui instrumen kuesioner yang terdiri dari tiga jenis data demografis dan dua puluh pernyataan dalam kuesioner. Kami menggunakan program SPSS dan AMOS dengan alat Analisis Structural Equation Modeling (SEM). Hasilnya menunjukkan bahwa budaya organisasi dan kepemimpinan yang melayani berpengaruh positif terhadap kepuasan kerja, sementara kepuasan kerja berpengaruh positif terhadap keterlibatan karyawan dan produktivitas kerja. Namun, hipotesis yang memprediksi bahwa keterlibatan karyawan mempengaruhi produktivitas kerja tidak didukung secara empiris. Secara keseluruhan, studi kami memberikan arah bagaimana kebijakan organisasi secara strategis meningkatkan produktivitas karyawan melalui kepemimpinan yang melayani, budaya organisasi, dan kepuasan kerja karyawan

The Effect of Work-Life Balance and Rewards on Performance Mediated by Psychological Well-Being

Objective: This study aims to determine the influence of Work-Life Balance and Reward in improving Work Performance with Psychogical Well-Being as a mediating variable.Methods: The study was conducted at Stanagiri Luxury and Khastana in the areas of Tegal Suci, Sebatu, Tegallalang, Gianyar, Bali with 120 samples using purposive sampling. The data was processed using SPSS to describe the demographics of the respondents, and AMOS SEM to confirm the hypothesis.Results: Work-Life Balance had a significant and positive effect on Psychological Well-Being. Work Life Balance has a significant and positive effect on work performance. Reword has no effect on Psychological Well-being. Rewards have no effect on Work Performance. Psychological Well-Being has a significant and positive effect on Work Performance. Psychological Well-Being mediates the relationship between Work-Life Balance and Individual Work Performance. Psychological Well-Being mediates the relationship between Reward and Job Performance.Conclusion: Work-Life Balance has a positive and significant effect on Psychological Well-being and Work Performance. On the other hand, Rewards do not have a significant effect on Psychological Well-Being or Work Performance. Psychological well-being has a positive and significant effect on Work Performance and acts as a mediator in the relationship between Work-Life Balance, Reward, and Individual Work Performance

TAHAP KEPIMPINAN DAN KEPUASAN PENGGUNA SUKAN: SATU TINJAUAN DI UNIVERSITI AWAM MALAYSIA

Kajian ini dijalankan bagi mengenal pasti hubungan antara tahap kepimpinan dengan kepuasan pengguna sukan universiti awam di Malaysia. Seramai 240 orang pengguna sukan daripada dua puluh buah universiti awam yang telah terpilih dengan menggunakan teknik pensampelan rawak mudah. Kajian kuantitatif ini menggunakan pendekatan bukan eksperimen secara kaedah tinjauan bagi menjawab objektif kajian. Instrumen kajian tahap kepimpinan diadaptasi daripada kajian Anuar (2010), Chelladurai dan Salleh (1980). Bagi instrumen kepuasan pelanggan sukan pula diadaptasi daripada Riemer dan Chelladurai (1998), dan diterjemahkan oleh Asiah (2009). Dapatan utama kajian menunjukkan terdapat korelasi yang signifikan serta positif (r=.834, p<.01) antara variabel gaya kepimpinan dari semua aspek dengan variabel kepuasan pengguna sukan di universiti awam. Dapatan kajian menunjukkan aspek latihan dan arahan merupakan aspek yang paling tinggi (min=4.06), diikuti oleh aspek maklum balas positif (min=4.00), aspek demokratik (min=3.95) dan yang paling rendah ialah aspek sokongan sosial (min=3.87). Secara keseluruhannya, dapatan kajian menunjukkan bahawa terdapat korelasi yang signifikan antara gaya kepimpinan dengan kepuasan pengguna sukan di universiti awam Malaysia. Oleh yang demikian, pihak pengurusan sukan di universiti awam perlu lebih peka dengan corak kepimpinan yang bersesuaian terhadap pengguna sukan khasnya di universiti. Hal ini akan memberi gambaran yang positif bagi persepsi pengguna agar mereka lebih berminat untuk melibatkan diri dalam aktiviti gaya hidup sihat di kampus sekali gus dapat menjadikan para pelajar yang sihat dan cergas daripada aspek fizikal dan mental