Relationship of supply chain capabilities and supply chain technology adoption towards supply chain operational performance in textile and apparel industry

In today’s dynamic business environment, competition is no longer between firms, but between supply chains. The supply chain dependency leads the business focused on supply chain performance. Considering the importance given to the third industrial master plan by the Malaysia government, current supply chain environment accentuated the need of supply chain technology adoption to facilitate supply chain management. To explain the concerns, this study examined the impact of supply chain capabilities namely, relational capability, information technology capability, and organizational culture capability on supply chain operational performance and supply chain technology adoption. This study also examines the successive impact of supply chain technology adoption on supply chain operational performance and investigates whether supply chain technology adoption mediates supply chain capabilities and performance relationship under study. In order to achieve the research objectives, a two-step approach namely quantitative research method and a triangulation research approach are necessitated. 201 survey questionnaires were distributed to respondents in Malaysian textile and apparel organizations. 121 usable responses representing 60% response rate were empirically tested through structural equation modeling by using SPSS and SmartPLS. Research findings revealed that relational capability, organizational culture capability, and supply chain technology adoption contributed to firm’s supply chain operational performance, whereas, information technology capability was insignificant. The findings further revealed that supply chain capabilities have a positive influence to supply chain technology adoption. The findings also revealed a significant mediation effect of supply chain technology adoption in the model under study. A triangulation research approach was employed through face-to-face interviews with four industry practitioners to get their in-depth experiences and perceptions on the model under study. ATLAS.ti results showed that developed model had achieved agreement of industry experts with the suggestion of two emerging terms (human support and work experience) as moderators for future study on the model. Limitations and recommendations for future study are discussed

Boosting performance: Through supply chain capabilities and technology adoption

In today’s dynamic business environment, competition is no longer between firms, but between supply chains. The supply chain dependency leads the business to focus on boosting the supply chain performance. Considering the importance of business focus given to the third industrial master plan by the Malaysian government, the current supply chain environment accentuated the need for supply chain technology adoption to boost supply chain performance. To explain the concerns, this book identified the issues and problems related to the supply chain operational performance. Besides, this book provides extensive information on supply chain operational performance, technology, and supply chain capabilities, namely relational capability, information technology capability, and organizational culture capability. In addition, this book further discusses the impact of supply chain capabilities on supply chain operational performance and investigates whether supply chain technology adoption mediates supply chain capabilities and performance in Malaysia’s Textile and Apparel industry

Big Data and Predictive Analytics Capabilities: A Review of Literature on Its Impact on Firm’s Financial Performance

In the era of the fourth industrial revolution, big data and predictive analytics (BDPA) capabilities considered as one of the significant resources that enable a firm to gain competitiveness. Nowadays, the advancement of technology information increases the difficulty of the firm to manage vast amounts of structured and unstructured data. The excessive growth between data captured and the firm’s capabilities to manage, process, analyze, and transfer the big data to actionable knowledge and value still challenges many firms in the competitive market. Besides, the lack of tangible resources, technical skills, management skills, organizational learning, and data-driven culture are some of the challenges for firms to apply analytics approach to support the data processing process. These situations led to poor decision making by the firm and result in high operation cost and lower profitability. However, the situation will be different if the firm able to manage BDPA capabilities in the right way. Based on the identified problems, this study aims to review the impact of BDPA capabilities on a firm’s financial performance. This study is expected to enhance the body of knowledge on BDPA capabilities and the firm’s financial performance. This study also provides information regarding the importance of BDPA capabilities on the firm’s financial performance to industrial practitioners. An empirical study on this subject matter is suggested for future researchers, especially in Malaysia manufacturing industry

Improving inventory accuracy with internet of things: A case study in a manufacturing company

Inventory accuracies need to be achieved to obtain efficient inventory management for a company. The problem of the study is the gaps of inventory accuracy between the ideal and actual KPI in ABC manufacturing company. ABC manufacturing company was chosen because the company experiences issues with inventory accuracy. Thus, this study aims to analyze the inventory accuracy of ABC manufacturing company, investigate the root causes affecting inventory inaccuracy in ABC manufacturing company, and propose a technology and best practices to improve the company's inventory accuracy. The study applied a qualitative research design, in which several interviews were conducted to get the data from the company. Besides, fishbone diagram analysis (Ishikawa diagram) is used to analyze the root causes of inventory inaccuracies in ABC manufacturing company. This study reveals that inventory inaccuracy is influenced by bill of materials (BOM) errors, wrong inventory counting and inventory shrinkage. Inaccurate inventories affect the optimal function of the company supply chain and directly impact its sales activities. This study proposes implementing a smart antenna in a radio frequency identification (RFID) scanner in improving inventory accuracy. This will be the best option for ABC manufacturing company because the finished products from the site of the operations are transported across the road through a conveyor bridge into the finished goods warehouse. A smart antenna RFID reader can provide a greater coverage area for each cell site

Revolutionizing supply chains: Unveiling the power of blockchain technology for enhanced transparency and performance

In recent years, the significance and prevalence of distributed ledger technology have grown. However, there is a lack of empirical studies examining the managerial and technological aspects essential for implementing it in the distribution network. The objective of this research is to develop a comprehensive framework for the adoption of blockchain technology in the entire distribution chain. This will be achieved by identifying the factors that facilitate adoption and experimentally evaluating their interdependencies and effects on adoption through empirical evidence collection. A quantitative approach was used to assess the model's main objective. The study focused on the medicine manufacturing industry to gather responses regarding the intention to use blockchain technology and its impact on supply chain performance. The findings revealed a significant positive relationship in the hypothetical model. Additionally, secondary data analysis, which considered previous research and online surveys, was conducted to assess the impact of blockchain technology on supply chain performance and the mediating role of supply chain transparency

Improve product quality and production process with integration of six sigma and quality management system ISO 9001: A case study of bakery shop in France

This study highlights macarons product research conducted in a bakery shop in France. It is aims to optimize the quality of the macarons products via the integration of Six Sigma and Quality Management System, ISO 9001. To achieve the objective, the study first identifies the primary root cause of product defects. Besides, an alternative standard operating procedure is incorporated with the recommended improvements. The DMAIC approach is emphasized by the Six Sigma approach, which is Define-Measure-Analyze-Improve-Control. According to the data, the cost of poor quality for a month is 34,511.40 Euro. Cracked macarons (53.70%), hollow macarons (16.30%), and no feet macarons (16.10%) are three major critical defects. The macarons product has a Sigma level of 2.50. The parameters proposed in this study are low-level mixing at 80 rpm, 12 minutes of baking time, and 203°c oven temperature to improve the quality of macarons product using the Design of Experiment (DOE) of the Taguchi Method. When the major elements are controlled inside the processes, the company's chances of producing a high-quality product increase significantly. As a result of adopting Six Sigma with Quality Management System ISO 9001 into the macaron manufacturing process, defects costs and rate is expected to be lower

A review of relational capabilities on supply chain performance in textile and apparel industry

In today’s dynamic business environment, the competition is no longer between firms, but between supply chains to gain competitive advantages.Its nature changed the business environment not only sensitive to tangible resources, but also intangible resources. The trends have made industrial practitioners pay special attention to the concept of relational capabilities as a critical factor in improving supply chain performance.The motivation of this study is derived from the concept of relational capability, which includes a supplier partnership, customer relationship, information sharing, and information quality in supply chain management to achieve reliable, responsive, agile, and cost effective supply chain performance in the textile and apparel industry.Textile and apparel industry has a remarkable position as a confident industry, starting with the supplier of the processing of raw materials to the delivery of completed products to the end user, with impressive value added at each process.Obviously, textile and apparel provide necessary protection and image for people, thus it is one of the most basic necessities for human being. Current supply chain environment accentuated the necessity for relational capability to smooth en the supply chain management. The power of relational capability in managing the supply chain gains attention from researchers and practitioners, because the business benefits from enhanced organizations’ supply chain performance.Hence, this study provides a unique conceptual diagram expected to aid researchers and practitioners to create a more comprehensive understanding of the linkages between relational capability and supply chain performance. This is the main objective of this study, which is attempting to identify and explain the relationship between relational capability and supply chain performance in the textile and apparel industry

Global Supply Chain Capabilities in Malaysian Textile and Apparel Industry

In todays dynamic business environment, the competition is no more between firms; however, between supply chains to gain competitive advantages. This leads to global supply chain. In the global supply chains, the potential of global supply chain capabilities for growth is very promising. Despite the incredible expansion of the industry, particularly Malaysian textile and apparel supply chain, there has been relatively a handful academic study that looked specifically in the area of global supply chain capabilities and performance. This resulting in very little attention has been paid to the power of global supply chain capabilities by researchers and practitioners. This study is derived from the concept of resource based view in supply chain management. This study aims to investigate the relationship between global supply chain capabilities and supply chain performance in Malaysian textile and apparel industry. By thorough reviewing the supply chain management literatures, this study found that there is a relationship between global supply chain capabilities, namely relational capability, technological capability, and organizational culture capability, and supply chain performance. From the underpinning theory and thorough literature review of the study area, this study provides a unique theoretical framework intended to aid researchers and practitioners to develop a more comprehensive understanding of the linkages between global supply chain capabilities and supply chain performance

Supply chain drivers as a competitive advantage in hospitality company: A case study

Facilities, inventory, transportation, information, sourcing and pricing are the six supply chain drivers that determine the capability of gaining competitive advantage within a supply chain management. The constant growth of tourism industry in Malaysia has led to the rise of the hospitality industry over the recent years. However, some industries are still using inefficient and less responsive strategies to run their supply chain activities. Therefore, the supply chain drivers will be investigated based on their performance on achieving competitive advantage in hospitality company. The qualitative method used is by interviewing the manager of the selected hospitality company with interview protocol, which is a semistructured questionnaire. The qualitative data were analysed using qualitative data analysis software, ATLAS.ti. The result indicated that a good use of six supply chain drivers will definitely help a hospitality company in achieving the balance between responsiveness and efficiency. This study concluded that the performance of supply chain drivers is relatively important, to boost a hospitality company to gain their competitive advantage among competitors. Therefore, this study can be relevant for hospitality company to know how to gain competitive advantage through the supply chain driver

The effect of lean and agile practices on supply chain operational performance in Malaysia manufacturing industry

This study investigates the influence of lean and agile practices on supply chain operational performance in Malaysia manufacturing industry. The lack of IT flexibility, little information sharing, poor delivery performance, and low product quality affect responsiveness, reliability, agility, and cost of supply chain operational performance Malaysia manufacturing industry. This study has utilized the Resource-Based View (RBV) theory to strengthen the framework of this study. The research objectives in this study are to investigate the effect of lean practices and analyzed the effect of agile practices on supply chain operational performance in Malaysia manufacturing industry. To achieve the research objectives, a quantitative research approach is necessitated. The population of this study is 3626 manufacturing companies in Malaysia. The minimum sample size is 107, suggested by a G-power statistical analysis software. Besides, the cluster random sampling technique is used in sample selection. Furthermore, a total of 550 online questionnaires was distributed by email to the manufacturing industry in Malaysia and received a return of 112 responses from respondents representing a 20.36% response rate. Besides, Smart-PLS 3.0 was chosen as the software used for data analysis. Based on research findings, all of the eight hypotheses were supported. The theoretical and practical implication was presented before, the limitations and recommendations were discussed. In conclusion, lean and agile practices play a significant role in improving supply chain operational performance in the Malaysia manufacturing industry