The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process

Business management is a complex task that can be facilitated using different methodologies and models. One of their most relevant purposes is to align the organization strategy with the daily functioning of the organization. One of these models is the Balanced Scorecard (BSC). In this paper, we propose a modeling strategy for the BSC implantation process. We will model it using UML Activity Diagrams and Strategy Dependency models of the language i*. The Activity Diagrams allow determining the order in which involved activities must be performed, and at the same time, to identify which people has the responsability to carry them out. The Strategic Dependency model allows showing the intentional aspects of the actors involved in the most strategic activities of this process. Finally, relationships among the actors and the people involved in the BSC implantation process are modelled using again the language i*. Although this paper only considers the case study of the BSC implantation, our proposal can be generalized to other implantation processes of systems with a high strategic impact on the organization, like ERP or CRM systems.Peer ReviewedPostprint (published version

The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process

Business management is a complex task that can be facilitated using different methodologies and models. One of their most relevant purposes is to align the organization strategy with the daily functioning of the organization. One of these models is the Balanced Scorecard (BSC). In this paper, we propose a modeling strategy for the BSC implantation process. We will model it using UML Activity Diagrams and Strategy Dependency models of the language i*. The Activity Diagrams allow determining the order in which involved activities must be performed, and at the same time, to identify which people has the responsability to carry them out. The Strategic Dependency model allows showing the intentional aspects of the actors involved in the most strategic activities of this process. Finally, relationships among the actors and the people involved in the BSC implantation process are modelled using again the language i*. Although this paper only considers the case study of the BSC implantation, our proposal can be generalized to other implantation processes of systems with a high strategic impact on the organization, like ERP or CRM systems.Facultad de Informátic

The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process

Business management is a complex task that can be facilitated using different methodologies and models. One of their most relevant purposes is to align the organization strategy with the daily functioning of the organization. One of these models is the Balanced Scorecard (BSC). In this paper, we propose a modeling strategy for the BSC implantation process. We will model it using UML Activity Diagrams and Strategy Dependency models of the language i*. The Activity Diagrams allow determining the order in which involved activities must be performed, and at the same time, to identify which people has the responsability to carry them out. The Strategic Dependency model allows showing the intentional aspects of the actors involved in the most strategic activities of this process. Finally, relationships among the actors and the people involved in the BSC implantation process are modelled using again the language i*. Although this paper only considers the case study of the BSC implantation, our proposal can be generalized to other implantation processes of systems with a high strategic impact on the organization, like ERP or CRM systems.Facultad de Informátic

RiSD: a methodology for building i* strategic dependency models

Goal-oriented models have become a consolidated type of artefact in various software and knowledge engineering activities. Several languages exist for representing such type of models but there is a lack of associated methodologies for guiding their construction up to the necessary level of detail. In this paper we present RiSD, a methodology for building Strategic Dependency (SD) models in the i* notation. RiSD is defined in a prescriptive way to reduce uncertainness when constructing the model. RiSD also tackles two fundamental issues: on the one hand, it tends to reduce the average size of the resulting models and, on the other hand, it allows including some traceability relationships in the resulting models. As a result, we may say that RiSD increases the understandability of goal-oriented models whilst improving all construction.Peer ReviewedPostprint (author’s final draft

A comparative analisys of i*-based agent-oriented modeling languages

Agent-oriented models are frequently used in disciplines such as requirements engineering and organizational process modelling. i* is currently one of the most widespread notations used for this purpose. Due to its strategic nature, instead of a single definition, there exist several versions and variants, often not totally defined and even contradictory. In this paper we present a comparative study of the three most widespread i* variants: Eric Yu’s seminal proposal, the Goal-oriented Requirement Language (GRL) and the language used in the TROPOS method. Next, we propose a generic conceptual model to be used as reference framework of these three variants and we show its use for generating specific models for the three mentioned variants, as well as for other existing proposals.Peer ReviewedPostprint (author’s final draft

Análisis comparativo de lenguajes de modelado orientados a objetivos basados en i*

Los modelos orientados a objetivos son usados frecuentemente en disciplinas tales como la ingeniería de requisitos o el modelado de procesos en organizaciones. i* es una de las notaciones más empleadas para construir este tipo de modelos. Desafortunadamente, no existe una definición única de i* sino diferentes versiones y variantes que, con frecuencia, no están totalmente definidas dificultando su comprensión y utilización. En este artículo, se presenta un estudio comparativo de las tres variantes más utilizadas de i*: la propuesta original de Eric Yu, el lenguaje GRL y el lenguaje utilizado en el método TROPOS. A continuación, se formula un modelo conceptual genérico como marco de referencia de las variantes estudiadas, se muestra cómo a partir de este modelo genérico pueden generarse los modelos específicos de cada una, y se evidencia que también puede usarse para clasificar algunas variantes puntuales que encontramos en la literatura.Peer ReviewedPostprint (author's final draft

The use of UML activity diagrams and the i* language in the modeling of the balanced scorecard implantation process

Business management is a complex task that can be facilitated using different methodologies and models. One of their most relevant purposes is to align the organization strategy with the daily functioning of the organization. One of these models is the Balanced Scorecard (BSC). In this paper, we propose a modeling strategy for the BSC implantation process. We will model it using UML Activity Diagrams and Strategy Dependency models of the language i*. The Activity Diagrams allow determining the order in which involved activities must be performed, and at the same time, to identify which people has the responsability to carry them out. The Strategic Dependency model allows showing the intentional aspects of the actors involved in the most strategic activities of this process. Finally, relationships among the actors and the people involved in the BSC implantation process are modelled using again the language i*. Although this paper only considers the case study of the BSC implantation, our proposal can be generalized to other implantation processes of systems with a high strategic impact on the organization, like ERP or CRM systems.Peer Reviewe