Evaluating the adoption of strategic information systems planning (SISP) in global organisations

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.In a comprehensive review of literature on the strategic adoption of information systems (IS), various approaches to strategic IS adoption were unable to verify and coordinate different factors for IS investment as a strategic business unit. An assessment of different models in this area through the review of empirical case studies was required to identify the factors that affect IS strategic adoption, because these factors support the evaluation and adoption of both the process and result of IS strategic adoption. Thus, a study to investigate and evaluate the adoption of strategic information systems planning (SISP) within organisations is required in order to identify the factors that affect this type of adoption. The research in this thesis takes into account the adoption process and the factors for the adoption of SISP. There is also a need to understand and evaluate different IS planning techniques within a framework that can support decision-makers through the entire IS strategic adoption process. This framework is a component of the proposed novel model that considers other crucial factors that influence IS strategic evaluation and adoption. Decision-makers may employ such a model and evaluation framework that considers important SISP criteria, such as (a) SISP benefits, (b) SISP requirements and, (c) SISP drivers, as an important reference tool. After presenting the conceptual components of this research, the empirical side expresses the application of a qualitative research approach through a case study strategy to investigate the proposed model of SISP adoption. As a result, two global organisations were investigated, reported, and analysed. Additional factors for the adoption of SISP emerged from these analyses. The proposed conceptual model was modified to present 11 factors that influence the adoption of SISP, including (a) planning team; (b) benefits; (c) requirements; (d) drivers; (e) costs; (f) IS performance measurement; (g) framework for the evaluation of SISP techniques; (h) SISP methods; (i) SISP tools; (j) support; and (k) IS strategy. The primary contribution of this thesis is a comprehensive novel model for the evaluation and adoption of SISP. The model includes two levels of original contribution. Firstly, it accounts for previous studies in SISP and their factors, which supports the conceptual level of this contribution. The researcher incorporated and extended these studies to merge the factors which were recognised in the normative literature. In addition, factors from empirical work have also been combined in the proposed model, thus developing a consistent paradigm for the evaluation and adoption of SISP. Secondly, the concept and process of the proposed model can be applied as an educational guide throughout the IS strategic evaluation and adoption process. Nevertheless, this model contains a proposed framework for the evaluation of IS strategic planning techniques as factors that influence the adoption of SISP. This framework is novel, since it is a part of the proposed model as well as a classification of IS planning techniques, and supports decision-makers’ understanding and evaluation of planning techniques during the adoption of SISP

Novel Taxonomy For Evaluation Of Strategic Information System Planning (SISP) Techniques

This paper critically reviews the literature relating to the SISP in global organizations. It considers IS strategic benefits, requirements, and drivers as evaluation criteria for SISP process. Classification of the IS strategic benefits will be developed from academic literature and published case studies as well as IS strategic requirements and drivers. With this in mind, the planning team must identify how it can group the requirements and drivers of an organization. One way of doing so may be achieved by understanding the benefits that can be obtained by IS for the organization, thereby leading to a categorization of requirements against benefits being created to understand which requirements are needed for obtaining specific benefits. The result of this paper is taxonomies of SISP benefits, requirements, drivers, and techniques for global organization. This classification can benefit the evaluation of IS strategic planning processes to support decision-makers through the planning process

Availability analysis of terrestrial free space optical (FSO) link using visibility data measured in tropical region

Haze and rain are the most impairments factors to free space optical (FSO) links. These weather conditions limit the visibility, and thereby causes high attenuation of the optical signal. This high attenuation reduces the availability performance of the FSO link. This study evaluates the performance of a terrestrial FSO link under tropical climate conditions. The performance analysis is evaluate over 5 km link distance. The cumulative distribution function (CDF) of the received signal to noise ratio (SNR) is used to study the outage performance of the FSO link under haze conditions. The performance analysis is based on three years measured visibility data in Malaysia. Based on the statistical analysis, link availability of 99.99% can be achieved for 37.44 dB SNR over 1 km link distance. Carrier class availability “five nine” can be achieved for 20 dBm transmission power using 1550 nm wavelength

The Sequence of electronic service quality on customer satisfaction: Theoretical study

This study investigates the impact of electronic service quality dimensions on customers’ satisfaction. Finding indicates that customers are satisfied in three dimensions: information, ease of use and security/privacy while they answer with “Neutral” for the other dimensions: design, reliability and interactivity/personalization which in turns did affect the overall satisfaction. Furthermore, the recommendations of this research were as follows: Organization should give more attention to its e-service quality especially in the three dimensions which did not meet its customer’s expectation which are: interactivity/personalization, design and reliability. However, as the users become more mature, they know exactly what they expect to be e-service quality factors. Therefore, It will be valuable to find out the solutions to reduce failures in firm electronic service quality and fill the gap between what is perceived by the customers view through in depth qualitative inquiry. The solution will include the integration of internal functional departments and external integrations of channel. Nowadays, called customer relationship management (CRM) and supply chain management have become the main factors

Evaluation Of Strategic Information Systems Planning (SISP) Drivers Perception

With the emerging evaluation of information systems (IS)/information technology (IT) as strategic enablers, this paper critically reviews the literature relating to the strategic drivers of IS. Understanding the importance of IS drivers can be critical in designing IS strategy within an organisation, even though most organisations are diverse in their environments and, likewise, diverse regarding which drivers are significant for decision makers. Thus, taxonomies of IS’s strategic drivers will be produced from both the academic literature and published case studies. In this way, a classification of drivers as they relate to organisational strategic focus has been developed to help understand which drivers are needed for obtaining a specific focus. The result of this paper is taxonomy of strategic information systems planning (SISP) drivers regarding the strategic focus of IS, using X airlines as a case study. This categorisation can support the evaluation of SISP processes, which will, in turn, support decision makers throughout the planning process

Evaluating the adoption of strategic information systems planning (SISP) in global organisations

In a comprehensive review of literature on the strategic adoption of information systems (IS), various approaches to strategic IS adoption were unable to verify and coordinate different factors for IS investment as a strategic business unit. An assessment of different models in this area through the review of empirical case studies was required to identify the factors that affect IS strategic adoption, because these factors support the evaluation and adoption of both the process and result of IS strategic adoption. Thus, a study to investigate and evaluate the adoption of strategic information systems planning (SISP) within organisations is required in order to identify the factors that affect this type of adoption. The research in this thesis takes into account the adoption process and the factors for the adoption of SISP. There is also a need to understand and evaluate different IS planning techniques within a framework that can support decision-makers through the entire IS strategic adoption process. This framework is a component of the proposed novel model that considers other crucial factors that influence IS strategic evaluation and adoption. Decision-makers may employ such a model and evaluation framework that considers important SISP criteria, such as (a) SISP benefits, (b) SISP requirements and, (c) SISP drivers, as an important reference tool. After presenting the conceptual components of this research, the empirical side expresses the application of a qualitative research approach through a case study strategy to investigate the proposed model of SISP adoption. As a result, two global organisations were investigated, reported, and analysed. Additional factors for the adoption of SISP emerged from these analyses. The proposed conceptual model was modified to present 11 factors that influence the adoption of SISP, including (a) planning team; (b) benefits; (c) requirements; (d) drivers; (e) costs; (f) IS performance measurement; (g) framework for the evaluation of SISP techniques; (h) SISP methods; (i) SISP tools; (j) support; and (k) IS strategy. The primary contribution of this thesis is a comprehensive novel model for the evaluation and adoption of SISP. The model includes two levels of original contribution. Firstly, it accounts for previous studies in SISP and their factors, which supports the conceptual level of this contribution. The researcher incorporated and extended these studies to merge the factors which were recognised in the normative literature. In addition, factors from empirical work have also been combined in the proposed model, thus developing a consistent paradigm for the evaluation and adoption of SISP. Secondly, the concept and process of the proposed model can be applied as an educational guide throughout the IS strategic evaluation and adoption process. Nevertheless, this model contains a proposed framework for the evaluation of IS strategic planning techniques as factors that influence the adoption of SISP. This framework is novel, since it is a part of the proposed model as well as a classification of IS planning techniques, and supports decision-makers’ understanding and evaluation of planning techniques during the adoption of SISP.EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Hybrid effects in graphene oxide/carbon nanotube-supported Layered Double Hydroxides: Enhancing the CO₂ sorption properties

Graphene oxide (GO) and multi-walled carbon nanotubes (MWCNT) have been previously used independently as active supports for Layered Double Hydroxides (LDH), and found to enhance the intrinsic CO₂ sorption capacity of the adsorbents. However, the long-term stability of the materials subjected to temperature-swing adsorption (TSA) cycles still requires improvement. In this contribution, GO and MWCNT are hybridized to produce mixed substrates with improved surface area and compatibility for the deposition of LDH platelets, compared to either phase alone. The incorporation of a robust and thoroughly hybridized carbon network considerably enhances the thermal stability of activated, promoted LDH over twenty cycles of gas adsorption-desorption (96% of retention of the initial sorption capacity at the 20th cycle), dramatically reducing the sintering previously observed when either GO or MWCNT were added separately. Detailed characterization of the morphology of the supported LDH, at several stages of the multicycle adsorption process, shows that the initial morphology of the adsorbents is more strongly retained when supported on the robust hybrid GO/MWCNT network; the CO₂ adsorption performance correlates closely with the specific surface area of the adsorbents, with both maximized at small loadings of a 1:1 ratio of GO:MWCNT substrate

An Empirical Study of the Impact of E-Learning on Female Higher Education in Saudi Arabia

Some may still regard Saudi Arabia as a conservative country and believe it neglects and discriminates against its female population in the field of education in particular and attitude in general. However, the facts portray quite a different picture and remove the perceived bias, at least in the field of education. The Kingdom of Saudi Arabia is undergoing an education revolution, rapidly transforming it into a learning nation. Female Saudis are equally benefitting from education policies of the state, the main architect of modern education in the country. They are 56% of the total of all higher education students in Saudi Arabia. Riyadh, the capital, houses the largest female-only university in the world, with over 52,000 students in 2010 according to the Saudi Arabian Ministry of Higher Education. There are many other female only universities in different regions of the country. In this article, the authors will present details of the Saudi education system relevant to higher education of the female population. The use of the Internet for learning had a slow start, but has now become very popular. Again, Saudi women benefit the most from it: for many, it is their only access to higher education. In this article, we shall explore ethnic, religious, and social factors that restrict female education and make e-learning becomes a very attractive proposition. We shall also study the extent of proliferation of e-learning in Saudi Arabia.&nbsp

Why does project information fail to deliver promised outcomes?

Achievement of project goals or deliverables has always been a topic of debate among the scholars and experts of the project management. This study is directed towards exploring the root factors regarding the research objectives and hypothesis in the project documents. Our study is based on descriptive design, deductive approach and quantitative method. We have conducted a survey with sample population of two hundred and fifty participants. The findings and analysis of the study highlighted that project management; governance and project model selection are the primary factors that have a direct relationship with the project benefit realization process. On the other hand, resource allocation is influenced by human errors in decision making process of project which can ultimately reduce the benefit realization process. Although this study has made a thorough analysis for assessing the factors that can hamper project outcome and delivery, future research can identify external factors that influence project management processes. &nbsp