EVALUASI PENERAPAN SISTEM MANAJEMEN MUTU (SMM) TERKAIT AUDIT INTERNAL DI PT OTSUKA INDONESIA

Background: The implementation of SMM as a business strategy is supported by increasing globalization. Internal audit is the process of providing independent and impartial advice and assessment to improve a company's operational efficiency. This program can help a company achieve its targets by utilizing systematic and disciplined methods to evaluate and improve the effectiveness of risk-based management systems and strong operational controls. Objective: To understand the implementation of QSM related to internal quality audits in industry at PT Otsuka Indonesia based on GMP and ISO 9001:2015. Methods: The research was conducted using a qualitative descriptive method. This research was conducted by collecting company documents related to internal audits. Document analysis was carried out using interactive analysis methods. Results: The result shows that PT Otsuka Indonesia has carried out a regular internal audit schedule once a year for all department units in accordance with CPOB clause 8.3. The number of findings combined with all existing departmental units in 2021- 2022 has decreased. In 2021, 44 findings were found, while in 2022, 38 findings were found. However, the number of findings may increase within a departmental unit. Meanwhile, in 2022-2023, the number of findings when combined with all existing departmental units will experience an increase in the number of findings. The results of the internal audit program evaluation each year can reach 100% in each departmental unit. Conclusion: The implementation of QSM related to internal quality audits at PT Otsuka Indonesia is well practiced in accordance with GMP and ISO 9001:2015

Solving ordinary differential equations (ODES) and delay differential equations (DDES) using Nakashima’s 2 stages 4Th order Pseudo-Runge-Kutta method

The aim of this research is to investigate numerically the problem on solving Delay Differential Equations (DDEs) using Nakashima’s 2 Stages 4th Order Pseudo-Runge-Kutta Method. This research also discussed the problem on solving Ordinary Differential Equations (ODEs) using the same method. In this research, we also developed the algorithm of Nakashima’s 2 Stages 4th Order Pseudo-Runge-Kutta Method and the algorithm of Nakashima’s 2 Stages 4th Order Pseudo-Runge-Kutta Method incorporated with Hermite Interpolation. Finally, we apply this method to a real life problem and we choose Food-Limited Model. In this research, we use Mathematica 7 software and Microsoft Excel to conduct the calculation

Model of leadership characteristics in addressing construction challenges

Failure of construction projects could be attributed from several challenges that emerged along the construction processes. These challenges are categorised as resources allocation, time, cost, quality, safety, project complexity, changes, uncertainties, and communication. It requires several approaches to handle these challenges and one of it is to have good quality of leadership that not rely on their authority. A study has shown that poor leadership contributed 67% to the project’s failure. Hence, this study was intended to develop relationship between leadership characteristics with construction challenges in avoiding project failure. This study was carried out based on quantitative approach that involved questionnaire survey using face-to-face technique with selected respondents at managerial level of G7 Contractor Company. The survey has resulted with 117 valid responses. Results from the survey analysis were applied to develop PLS-SEM relationship model which consisted of 43 leadership characteristics which are categorised into 4 groups and 9 construction challenges which is categorised into single group. The model was statistically validated with Goodness-of-Fit (GoF) value of 0.349 which is categorised as medium validating power. Based on the developed model, the most influential leadership characteristic group in handling the construction challenges is smart decision. While the most challenging construction challenges is safety management. To ensure that the model is applicable to the Malaysia construction industry, expert verification by selected construction experts was conducted and found that majority of the experts agreed on the model outcomes thus indicate that the model is suitable to the industry. Hence, it can be concluded that the study has uncovered the importance of leadership characteristics and its relationship with the construction challenges which fills the gap of study on Malaysia construction industry

Transient Simulation of Energy in a Terraced House Using TRNSYS

Economic and industrial development in Malaysia has led to an increasing demand of energy. Reduction of energy consumption in building is a major aim worldwide. In this study an attempt is made to help in understanding the energy flow within a terraced house, using the transient simulation technique and eventually, helping in reducing the energy needs of the house. Some major factors that influenced the energy flow in a terraced house are size and shape; thermo physical properties, window systems and orientation

Selected Water Quality Parameters, Its Relation With Zooplankton Community And Fatty Acid Content At Jelutong, Pulau Jerejak And Kuala Juru

This study was carried out to determine the water quality characteristics of coastal waters around Penang island, and its relation with zooplankton community and fatty acid content. Three sampling stations were selected, namely Kuala Juru (Juru Station), Jelutong (Jelutong Station) and Pulau Jerejak (Jerejak Station). Water and zooplankton samples were collected on five sampling occasions from July 2009 until April 2011. Kajian ini telah dijalankan untuk menentukan ciri-ciri kualiti air di perairan sekitar Pulau Pinang dan hubungannya dengan komuniti zooplankton serta kandungan asid lemak. Tiga stesen persampelan telah dipilih iaitu Kuala Juru (Stesen Juru), Jelutong (Stesen Jelutong) dan Pulau Jerejak (Stesen Jerejak). Persampelan air dan zooplankton telah dilakukan sebanyak lima kali bermula Julai 2009 sehingga April 2011

A comparative study between conventional insurance and Islamic Takaful in Prudential Assurance Malaysia Berhad Melaka Branch / Nur Ain Aziz

Today, insurance as seen as a compulsory thing to have by individual. An insurance policy does not guaranteed to give 100% investment return if the assured never claims while they live but insurance is guaranteed to pay for the anything happens to assured depends on the terms and conditions as promised and agreed by both parties. The elements like riba, maisir and gharar in the insurance also have made people especially Muslims confuse when they want to have an insurance policy. The objective of the study is to identify the characteristics of conventional insurance (Prudential’s insurance) and Islamic insurance (Prudential BSN takaful). At the same time, the study objective is also to know the differences between both insurance concepts. The study of these ideas is to get better knowledge about the both type of insurance offered by Prudential. This is because, there are a few comparison in the insurance features and operating concepts especially its principles, which the prospect or client didn’t know. As a result, they are confuse and don’t know which is better for them especially for Muslim people. In order to void the confusion occurs, all people has to know at least, the principles and operating concepts of both insurance before they make decision to buy the insurance policy. To complete this study, the description of Prudential’s products is needed. The methodology use to study the products is by get the information in the brochure and in the website. This study, however, aims at exploring the differences between the both conventional insurance and takaful concept. At last, clients will know the characteristics of the products that differentiate the both of them. It is sincerely hoped that this study may help prospect or client especially Muslim have a better understanding on insurance before the have it

BPMA: Commercial Steel Pipe Burst Pressure Tools

This report deliberated about the project work and the understanding of the chosen topic, which is BPMA (Burst Pressure Mobile Application) as Commercial Steel Pipe Burst Pressure Tools for Chemical Engineering Department, entitled Burst Pressure Mobile Application. A research conducted, mobile technology plays major role in recent education trend nowadays. For Generation Y and Generation Millennium, mobile technologies such as mobile phones, smart phones, tablets and laptop create a bridge over the educational gap that teachers, parents and adults left behind because younger generation nowadays have become more independent to learn things for the future. The difficulty of associating the technology and life has been one of the key factors for children to catch-up with current lifestyle. In addition, nowadays many mobile application was developed to make the way of learning easier and effective to the students. Besides, the mobile apps help student to learn fast and help them to solve their problem. In engineering fields, research has shown that the allowable pressure and burst pressure in pipe is very important for safety purposes and to avoid any failure occur. Besides that, the pressure could be considered countenance of the maximum pressure which something can sustain before it will break or burst. Pressure and burst pressure in pipe is very important in designing any system especially in Oil and Gas Industry. Hence, there is a need to develop Burst Pressure Mobile Application. This mobile application will help all the users – Lecturers, Engineering Students, even Engineers, Oil and Gas Services Company, Pipe’s suppliers, Technologist and Researcher to determine allowable pressure and burst pressure in commercial steel pipe in easier way. Additionally, it has been acknowledged that there are no any mobile application to determine allowable pressure and burst pressure in commercial steel pipe that can be used in the Google Apps Store, while instantaneously providing motivation and courage by creating this mobile application it will provide a great solution for the concern arise. There are many mobile applications to determine pressure in pipe for the user, yet there is no any mobile application to determine allowable pressure and burst pressure specific in commercial steel pipe. The objective of this project is to provide a simple mobile application to calculate the allowable pressure and burst pressure in commercial steel pipe and the output of the calculation will determine whethe

Factors influencing workplace deviance behavior among generation X and Y

Differences in generation (Generation X, Generation Y) remain as one of the major issue arising in current organizations which subsequently resulted to workplace deviance behavior. Differences in characteristics, values, culture, and ethics have great influence on employees to be involve in deviance behaviors. However, the extent to which the differences lead to deviance behaviors has continued to generate concern and demanded justification among researchers. Thus, this study intent to examine the relationship between organizational ethical climate and organizational citizenship behavior with workplace deviance behavior among different generation (Generation Y and X) at the workplace. Organizational ethical climate consists of rules, organizational instrumental, organizational concern, individual concern, independence and individual instrumental. Organizational citizenship behavior comprises of individual and organization. A total number of 278 sets of questionnaires were distributed to employees at a manufacturing company located in Kedah. However, 252 set of questionnaires were collected and only 210 were used for further analysis. The data were analyzed using Pearson Correlation, Regression and T-test to determine the relationship between organizational ethical climate, organizational citizenship behavior and workplace deviance behavior. The findings showed that there is negative significant relationship between organizational ethical climate and workplace deviance behavior. However, findings reveal that there was no significant relationship between organizational citizenship behavior and workplace deviance behavior. An independent t-test revealed that Generation X were likely to be involve in workplace deviance behavior than Generation Y. Results presented were in line with previous research conducted in same area of study where still show there is still room to expand the area of studies. Thus, suggestions for future research were presented at the end of the stud

The relationship between Islamic leadership, demographic and quality management practices at Islamic Business School, Universiti Utara Malaysia

The leaders are responsible for ensuring the quality standards are applied to the institution. Therefore, to ensure the required quality is achieved, the wise leader must know how to lead and manage the members of the institution. There are various approaches advocated by Western scholars on leadership style in quality management, but there are still shortcomings in respect of Islamic leadership in quality management practices. Therefore, the study will recommend how Muslim leaders leading and manage the organization to implement a good quality management practices in Islamic Business School. There are a number of leadership traits and principle which are laid down by Islam to manage quality standards as predetermined by department and university. All of these leadership traits and principles are supported by either of the al-Quran and Sunnah or other sources associated with Islam. They all practiced by the Prophet Muhammad (SAW) and Khulafa Al-Rasyidin. The study also aims to examine the relationship between demographic on quality management practices in Islamic Business School. This is because the study of demographic still not carried out by the previous study. The respondents comprised administrative staff at the Islamic Business School, University Utara Malaysia, which consists of academic and non-academic. A total of 56 staff as a whole is responded to the questionnaire. Several hypotheses have been built and tested using Pearson Correlation analysis to examine the relationship between independent variables and the dependent variable. The findings showed Islamic leadership has a relationship with quality management practices, while from the six factors of demographic tested as gender, age, position, job classification, working years’ experience and level of education, only position do not have relationship towards quality management practices. Understanding the findings study allows Islamic Business School formulate and implement leadership development programs more effective. Some suggestions for organization and the future study also presented

Financial performance of the Standard Chartered Bank Malaysia Berhad: before and after financial crisis year 2008 / Nur’ Ain Hamzah

In 2008 economic crisis which is sub prime mortgage crisis has been hit the global economy, and it give impact to a financial institution. There are many researches have been conduct in order to explore the performance of the bank before and after financial crisis in literature such as Berger and Bouwman (2008), Anggelopoulos et al. (2010) and Bancel and Mittoo (2010). This study tries is to determine impact from financial crisis in year 2008 of Standard Chartered Bank Malaysia Berhad. By using ratio analysis, it can look performance of the bank from their profitability, liquidity, solvency, activity and market ratio of the bank. From the finding of this study, it shows that Standard Chartered Bank Malaysia Berhad get the impact from the financial crisis in 2008. However, after financial crisis which is in year 2009 and 2010 the performance of the bank still show the effect from the crisis in 2008. Besides that the performance of the bank before the financial crisis which is in year 2006 and 2007 was not really effected which means the performance of the bank still in constant. As overall, the performance of the bank was depending on the economic environment