No end in sight:How regimes form barriers to addressing the wicked problem of displacement

Wicked problems are complex and dispersed challenges that go beyond the capacity of individual organizations and require a response by multiple actors, often in the form of transnational regimes. While research on regimes has provided insights into such collective responses, less is known about how such regimes may form barriers that hinder and block appropriate responses to addressing wicked problems. Exploring the problematic role of regime-level responses is timely given that many of today’s wicked problems are far from being alleviated and in many instances appear instead to be intensifying. We draw from complementary insights of regime theory and research on institutional barriers to explore our research question: How do regimes form barriers to addressing wicked problems, and which mechanisms sustain such barriers? We explore this question with a longitudinal case study of the transnational regime for refugee protection and its response to displacement in Rwanda. From our findings, we develop a model of dissociation that explains how actors move further away from addressing a wicked problem. We identify four dissociative mechanisms (discounting, delimiting, separating, and displaying) that each create a distinct regime-level barrier. These barriers are distributed and mutually reinforcing, which makes it increasingly hard for actors to find alternative ways of responding to an escalating problem. Our study provides insights for research on regimes and wicked problems as well as studies on institutional barriers. We conclude with policy implications for overcoming those barriers, in line with the wider concerns and motivations of this special issue

The Role of Interorganizational Fit in Global Account Management

Abstract: In this paper, we apply the concept of interorganizational fit to the use of global account management programs in multinational corporations. It is predicted that greater fit between vendor and customer on a variety of strategic as well as structural aspects will result in higher performance of the relationship. This is contrasted with a bargaining perspective approach to managing customer relationships. Support for the hypotheses is found using a survey of 106 global account managers in 16 multinational corporations. The concept of "fit" is central to much of the contemporary literature on organizations. Using the logic of contingency theory, fit suggests that a given set of environmental characteristics demands a certain response from an organization in order for it to be effective. This approach was first used to characterize organizational structure

Field or fields? Building the scaffolding for cumulation of research on institutional fields

© Academy of Management, all rights reserved. The concept of an institutional field is one of the cornerstones of institutional theory, and yet the concept has been stretched both theoretically and empirically, making consolidation of findings across multiple studies more difficult. In this article, we review the literature and analyze empirical studies of institutional fields to build scaffolding for the cumulation of research on institutional fields. Our review revealed two types of fields: exchange and issue fields, with three subtypes of each. We describe their characteristics, and subsequently, review field conditions in the extant literature and develop a typology based on two dimensions: the extent of elaboration of institutional infrastructure and the extent to which there is an agreed-upon prioritization of logics. We discuss the implications of field types and conditions for isomorphism, agency, and field change, based on a review of the literature that revealed six pathways of field change and the factors affecting them. We outline a research agenda based on our review highlighting the need for consolidation of field studies and identify several outstanding issues that are in need of further research

Conditioned emergence: a dissipative structures approach to transformation

This paper presents a novel framework for the management of organisational transformation, defined here as a relatively rapid transition from one archetype to another. The concept of dissipative structures, from the field of complexity theory, is used to develop and explain a specific sequence of activities which underpin effective transformation. This sequence integrates selected concepts from the literatures on strategic change, organisational learning and business processes; in so doing, it introduces a degree of prescriptiveness which differentiates it from other managerial interpretations of complexity theory. Specifically, it proposes a three-stage process: first, the organisation conditions the outcome of the transformation process by articulating and reconfiguring the rules which underpin its deep structure; second, it takes steps to move from its current equilibrium and, finally, it moves into a period where positive and negative feedback loops become the focus of managerial attention. The paper argues that by managing at the level of deep structure in social systems, organisations can gain some influence over self-organising processes which are typically regarded as unpredictable in the natural sciences. However, the paper further argues that this influence is limited to archetypal features and that detailed forms and behaviours are emergent properties of the system. Two illustrative case-vignettes are presented to give an insight into the practical application of the model before conclusions are reached which speculate on the implications of this approach for strategy research