ChangeHER – Ein Prozessmodellbasiertes Change Management-System für Hochschulverwaltungen

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Wissensnetzwerk Controlling:Ein Referenzprojekt zur Gestaltung verteilter Lehr- und Lernumgebungen

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referenzmodelle.de – Fachkonzept einer Wissensplattform für die verteilte Referenzmodellierung

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Kinetische Grafiken

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A systematic literature review of the use of social media for business process management

In today’s expansion of new technologies, innovation is found necessary for organizations to be up to date with the latest management trends. Although organizations are increasingly using new technologies, opportunities still exist to achieve the nowadays essential omnichannel management strategy. More precisely, social media are opening a path for benefiting more from an organization’s process orientation. However, social media strategies are still an under-investigated field, especially when it comes to the research of social media use for the management and improvement of business processes or the internal way of working in organizations. By classifying a variety of articles, this study explores the evolution of social media implementation within the BPM discipline. We also provide avenues for future research and strategic implications for practitioners to use social media more comprehensively

Freestyle Learning – Das mediendidaktische Konzept

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Revue et tendances pour la recherche en sélection participative en Afrique de l’Ouest

During the past 7-10 years experiments with participatory breeding in West-Africa have diversified considerably. Initially, most programs were focused on involving farmers in evaluating finished varieties, often already released, but not diffused. Based on these largely positive experiences, breeding programs have started to experiment with participatory approaches in the other stages of a plant breeding program as well. Most of these programs have not reached a stage where genetic gains can be evaluated. In most cases indications are strong that gains from farmers’ mass selection are at least similar to those of breeders. Thus the success of participatory plant breeding programs depends largely on appropriate divisions of tasks and responsibilities between producers and researchers according to everyone’s comparative advantage. In addition to achieving genetic gains in new farmer-preferred varieties, participatory breeding programs tend to address a range of other diverse goals, such as strengthening farmers’ capacities, conserving biodiversity or addressing poverty-related issues directly. The review shows that participatory selection programs have the capacity to address this multitude of goals while creating varietal improvements

Advancing Customer Feedback Systems with Blockchain

Organizations have to adjust to changes in the ecosystem, and customer feedback systems (CFS) provide important information to adapt products and services to changing customer preferences. However, current systems are limited to single-dimensional rating scales and are subject to self-selection biases. The work contributes design principles for CFS and implements a CFS that advances current systems by means of contextualized feedback according to specific organizational objectives. The authors apply Design Science Research (DSR) methodology and report on a longitudinal DSR journey considering multiple stakeholder values by utilizing value-sensitive design methods. They conducted expert interviews, design workshops, demonstrations, and a four-day experiment in an organizational setup, involving 132 customers of a major Swiss library. In the process, the identified design principles and the implemented software artifact were validated qualitatively and quantitatively, leading to conclusions for their efficient instantiation. The authors found that i) blockchain technology can afford four design principles of effective CFS. Also, ii) combining DSR with value-sensitive design methods explicitly provides rationale for design principles in the form of identified important values. Moreover, iii) combining DSR with value-sensitive design methods makes the construction of software artifacts more efficient it terms of design time by restricting the design space of a software artifact to those options that align with stakeholder values. The findings of this work thus extend the knowledge about the design of CFS and offer both researchers a theoretical contribution to reasoning about design principles and managers and decision makers a guide for the efficient design of software artifacts