An Analysis of E-Commerce Adoption for Small and Medium Enterprises in Indonesia

The amount of small and medium enterprises (SME) is the largest number of business actor in Indonesia. But the contribution of SME is very small compared with large business. Some researchers found that the most influencing factor cause the condition is the use of information technology. May of the SMEs have not seen the power of information technology such as e-commerce. Author uses the qualitative method to gather deep information from informant that unfound in the recent quantitative research. This research will conduct how to implement the e-commerce based on some successful experiences in SME

Mapping Portfolio IT Investment by Perception Level Management and IT investments toward Organization Performance (Case study : BPR Mustika Utama Kolaka Southeast Sulawesi)

Abstract-This research intended to give an overview on the micro banking to develop the concrete steps of IT infrastructure to facing the globalization of business. Previous studies showed that the differences in the perception of negative effect on long-term performance of the organization in this case the productivity paradox. Mapping IT Investment Portfolio as an approach to user orientation be appropriate alternative to achieving objective business success by offering a wide range of potential applications with objective of user needs. This study finding there are 15 potential applications that can be developed by Micro banking for 5 years later with specific application indeed to reflecting all levels of management needs

The Significant of Cobit Mapping Business Goal 12 and IT Goal 19 (Case Study: Stikom Surabaya)

IT Governance is a branch of the corporate governance system focused on information technology (IT) as well as performance and risk management. IT Governance is defined as the processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goal. There are many different frameworks that can be used for managing the delivery of cost-effective IT services. IT managing the delivery of cost-effective IT services does not always give the advantage to the company. There are times when the IT managing the delivery of cost-effective IT services does not provide any benefit, it can cause IT Productivity Paradox. IT Productivity Paradox can be prevented, one is to analyze the processes undertaken with IT. From this analysis we will get the significance of the relationship processes with the IT Goal. The significance will be seen which one significant process and which one are not significant to the IT Goal. If the IT process there are not significant to the IT Goal, the process does not need to be repaired because it has no effect on IT Goal. Existing IT governance frameworks are COBIT, ITIL, ISO 20000, 17799/27001, Six Sigma, etc. The IT Infrastructure Library (ITIL), initially developed in the UK by the Office of Government Commerce (OGC), is gaining traction in the global IT community as a framework for IT governance. ISO 20000-focusing upon IT service management. ISO 17799 / ISO 27001 - focusing upon information. Six Sigma-focusing upon operational performance and defect identification. COBIT - framework for information IT management risks. Control Objectives for Information and related Technology (COBIT) provides good practices across a domain and process framework and presents activities in a manageable and logical structure. COBIT’s good practices represent the consensus of experts. They are strongly focused more on control, less on execution. These practices will help optimise IT-enabled investments, ensure service delivery and provide a measure against which to judge when things do go wrong. This research is intend to find out whether Cobit mapping Business Goal to IT Goal appropriate with case study. The result The results using SEM approach shows that the mapping of COBIT is not significant in the case studies of academic administration

A Review on User Perception of Desktop and Mobile Service Website Using Webqual and User Experience Approach

As the online media dissemination, website has the advantages that it can be accessed freely, without limits, wherever, whoever, and whenever. However, the advantages of the website is sometimes not in line with its simplicity. So it becomes important that the organization can make an assessment of the quality of the website that they are used, whether its website has fulfilled what is perceived by the user. This paper reviews studies user perception of desktop and mobile service website used qualitative methods adapted to WebQual and User Experience approach. The expected outcome of this research is knowing the user's perception of the services and information available on the website along with the possibility of desktop and mobile gap arising from differences in the two services

Intuition in Information Technology Investment Decision: A Quantitative Method

IT investment decisions made by the company have uncertain value characteristics; have a high risk than other capital investment failures and intangible benefits of expected. In this situation, effective decision making is an important (perhaps most important) part of managerial activity. In this article, we analyze the influence of decision making under uncertainty, company size, and environmental hostility to intuition and analyze the intuition of company performance. There are five companies as study sample (ie: university, hospital, regional owned enterprises, creative industry, and software house industry) in East Java, Indonesia. The method used was a survey. The respondents were Top Level Management that is responsible for IT investment decision. Data analysis techniques used was Structural Equation Modeling-Generalize Structure Component Analysis (SEM-GSCA). Although intuition process is critical for effective IT investment decision making, we found that: (1) decision making under uncertainty and environmental hostility did not affect on intuition; (2) company size has a positive effect on intuition, and (3) intuition has a positive effect on company performanc

Developing Citizen Relationship Management (CiRM) Oriented E-Government Maturity Model

CiRM (Citizen Relationship Management) has an important role in the government because it puts citizen in the best interests. So far the implementation of e-government only focused on the technology assimilation process. Since existing e-government maturity assessment models only measure the ability of e-government technology, they lack in consideration towards citizen needs.  Therefore an e-government maturity assessment model is developed by incorporating elements of CiRM. The model was developed through a grounded theory qualitative study approach. The object of this research is e-government application owned by the city of Surabaya. This research developed CiRM oriented e-government maturity model consisted of organization, interaction, service and citizen insight dimensions. This model then was used to assess the maturity of CiRM oriented e-government implementation of Surabaya Single Window (SSW) online servic

A basic element of it business continuity plan: systematic review

Implementation of IT in the enterprise raises the possibility of various risks arising from threats and disturbances. Companies need to have business continuity planning (BCP), so that the company's business processes can be sustain in normal or critical situations. BCP is a methodology used to create and validate plan to sustain business operations continuously before, during, and after disasters or disturbing events. BCP is an important part of Business Continuity Management (BCM) and is a step that can be taken to reduce the negative impact of business interruptions caused by internal and external. The current condition of the Business Continuity Plan is the lack of understanding of the key elements of the business continuity plan design that leads companies to realize what business continuity plan are or do not know what is needed to make BCP and BCP owned by the company still lack in completeness of the business continuity strategy. Based on the present condition, this research aims to explore the elements of BCP based on business continuity standard that is COBIT 5 Domain: Manage Continuity, ISO 22301: 2012 Business Continuity Management System, ITIL IT Service Continuity Management and related business continuity plan research. The results of the research are BCP has 8 main elements, determining the need of business continuity management, business continuity review, risk analysis, business impact analysis, business continuity strategy, disaster recovery plan, employee training, BCP testing, where the eight elements can be categorized into two are managerial and technical

Influence of Organizational Culture on Green IT Adoption: Study Literature

Green IT (Information Technology) becomes one of the latest considerations to increase environmental sustainability and reduce the cost of Information Technology operation. However, the successful adoption of Green IT needs Green IT readiness measurement taken for the considerations of organizations leader. Green IT readiness focused on capability and maturity the Green IT effects on the organization. G-Readiness Molla was the integrated framework that usually used for Green IT Readiness. G-Readiness framework had five important dimensions, which were attitude, policy, practice, technology, and governance. Without considering how organization culture affected Green IT adoption. This research purpose was to build the appropriate model for inspecting the effect of organizational culture on the five dimensions of Green IT Readiness, that was Green IT Attitude, Green IT Policy, Green IT Practice, Green IT Technology, and Green IT Governance. Based on our literature review, we proposed a hypothesis: organizational culture was one of the key determinant factors in Green IT Readiness. Thus we updated the G-Readiness Molla framework by adding organizational culture as one of its dimension