Algorithm and Human Creativity: Threats or Opportunity? A Literature Review

We explore the move from a mechanical vision of Artificial Intelligence (AI) to a systemic vision of Intelligence Augmentation (IA) (Barile et al., 2018, 2019, 2020, 2021; Navarrini, 2020; Chiriatti, 2019). AI assumes the role of empowered intelligence (IA) as it is capable of expressing a capacity for modeling integration of experiences, knowledge and emotions in conditions of strong uncertainty (Barile et al., 2021; Hagel, 2021). But in a world where the nature of machine learning is changing so rapidly, does technology empower or annihilate creativity? The aim of the paper is to draw attention to the impact that disruptive technology has on human creative processes. How might progress in AI affect Human Creativity (HC)?We propose a literature review to better understand both trends and gaps

ICIS 2007 Panel Report: Bridging Service Computing and Service Management: How MIS Contributes to Service Orientation

Service computing has become the new frontier of enterprise computing in the continued pursuit of organizational agility. Many major corporations are in the midst of implementing significant initiatives to re-architect their IT through service computing to help meet fast changing business requirements. As a result, many new and interesting research questions arise in this area, spanning technical, organizational, and economic issues. Currently, there is a great need for a framework for aligning the issues of technology and management in the era of service computing. This paper outlines the key points presented at the International Conference on Information Systems 2007 panel on Bridging Service Computing and Service Management. The first few sections of the paper contain viewpoints of each panelist on why and how MIS should take leadership in this research area. Then, a joint perspective on bridging service computing and service management is presented

An Interdisciplinary Perspective on Education Service Systems

Part 3: Finance and Service ScienceInternational audienceThe increased complexity in education systems has given rise to a number of intersecting trends and calling for a discipline to integrate across academic silos. As the concept of service innovation advances more rapidly into education services; industry, government, and academy are awakened to the concept of embedding services innovation. This theoretical paper offers an integrated framework for education systems (IFES) covering two intersecting dimensions where service innovation and service science can take place. As an effort to contribute in the area of service innovation and service sciences, an interdisciplinary approach is applied, interconnecting an array of competences across the different stakeholders. It is hypothesized that to increase productivity in education industries, interconnecting knowledge and resources from diverse areas and across different stakeholders through the co-lineation of four dimensions: (1) information, communications and technology; (2) skills and tools; (3) people and attitudes; (4) systems, processes and management; are essential to creating service innovation. This paper contributes a perspective of interconnectivity balanced with harmony that are crucial for effective productivity and service innovation by adopting a service science approach

Emerging Digital Frontiers for Service Innovation

This paper examines emerging digital frontiers for service innovation that a panel discussed at a workshop on this topic held at the 48th Annual Hawaii International Conference on System Sciences (HICSS). The speakers and participants agreed that that service systems are fundamental for service innovation and value creation. In this context, service systems are related to cognitive systems, smart service systems, and cyber-physical systems and depend on the interconnectedness among system components. The speakers and participants regarded humans as the central entity in all service systems. In addition, data, they saw personal data in particular as key to service systems. They also identified several challenges in the areas of cognitive systems, smart service systems, cyber-physical systems, and human-centered service systems. We hope this workshop report helps in some small way to cultivate the emerging service science discipline and to nurture fruitful discussions on service innovation

How small and medium enterprises are using social networks? Evidence from the Algarve region

The evolution of internet created new opportunities for small and medium enterprises (SME), among which are social networks. This work aims at analyzing the potential of these networks for the SME in Algarve, creating a questionnaire for the purpose. The empirical study revealed that some firms have already an integrated business strategy with social networks, as well as a group in the firm responsible for it. Most of their managers consider that social networks enhance performance, but few really measure these results. A categorical principal component analysis identified two dimensions of social networks’ use: social networks for product-client interaction and knowledge; and social networks with potential for marketing. A supplementary analysis (hierarchical clustering) identified three patterns of SME’s involvement in social networks: cluster Social Net Level 1, cluster Social Net Level 2 and cluster Social Net Level 3. These groups validated the results described above, indicating a sustainable methodological approach

Negotiating and contesting ‘success’: Discourses of aspiration in a UK secondary school

The need to ‘raise aspirations’ among young people from socio-economically disadvantaged backgrounds has been prominent in UK policy debates over the last decade. This paper examines how this discourse is negotiated and contested by teachers and pupils in a Scottish secondary school. Interviews, group discussions and observations were analysed by drawing on Foucauldian discourse analysis. The analysis exposes contradictions and silences inherent in dominant discourses of aspiration, most notably the tension between the promise and the impossibility of ‘success’ for all. It is argued that attempts to reconcile this tension by calling on young people to maximise individual ‘potential’ through attitude change silence the social construction of ‘success’ and ‘failure’. The paper concludes with suggesting ways in which schools could embrace the contradictions underpinning dominant ‘raising aspiration’ discourses and adopt a more critical-sociological approach in working with young people

Data science

Even though it has only entered public perception relatively recently, the term "data science" already means many things to many people. This chapter explores both top-down and bottom-up views on the field, on the basis of which we define data science as "a unique blend of principles and methods from analytics, engineering, entrepreneurship and communication that aim at generating value from the data itself". The chapter then discusses the disciplines that contribute to this "blend", briefly outlining their contributions and giving pointers for readers interested in exploring their backgrounds further