Adoption of Retail Internet Banking: A Study of Demographic Factors

This study focuses on the adoption of retail internet banking among consumers in the Klang Valley, Malaysia and the impact of demographics factors on such adoption behavior. This study adopts a quantitative approach using surveys conducted at banks. The results indicate that while the hypotheses pertaining to gender, race, income, educational level and occupation were not supported but age is supported. Therefore, the current research indicates that the age of retail banking consumers affects the adoption of internet banking among Malaysian consumers. The result also suggests that consumers in the age group below 25 years old are the major contributor to the differences. Based on these findings, we conclude that younger consumers are more likely to adopt internet banking. Therefore, the result suggests implications for retail bankers in Malaysia to adopt appropriate strategies to encourage retail internet banking for other age categories of consumers in Klang Valley. By doing so, it enables the banks in Malaysia to save costs of maintaining physical distribution systems through providing bigger scale of Internet retail banking services

Embracing technology and propelling SMEs through open innovation transformation

Purpose: Open innovation exploration in Small Medium Enterprises (SMEs) lack comprehensive review. This study integrates empirical findings in analyzing open innovation adoption by integrating relevant theories to support the arguments. Design/Methodology/Approach: The research uses cross sectional data from the survey mode from SMEs industries. Simple random sampling technique was used and hierarchical multiple regression was employed to test the related hypothesis variables. The theories utilized in this research are drawn from multiple theoretical perspectives from Open Innovation concept, Social Exchange Theory and Actor Network theory. Cross-sectional data were collected using the survey method in obtaining data. Hierarchical multiple regression was employed to test the hypothesized relationships. This research utilizes quantitative techniques and the findings of this study will support SMEs in fostering new tools and technologies that are driven by open innovation concept. Findings: The results indicate that the relationships between organizational citizenship behaviour, organizational culture, managerial ties and transactional costs are significant and thus all the hypothesis are supported. Practical Implications: The study will benefit SMEs in adopting technologies that are driven by open innovation concept in achieving sustainable productivity and performances in the long run. From theoretical aspect, the dimensions of various behaviours provide guidelines to SMEs for tackling employees’ obstacles in adopting technology based productions. Originality/Value: To the best of the authors’ knowledge, lack of research is attempted to study the open innovation concept which is a an influential factors that affect SMEs as well as the behavioural and cost factors that determines the success of open innovation adoption.peer-reviewe

Open Innovation Adoption In Malaysian Small Medium Enterprises

As the world moves further into the digital age, generating innovative products will be a greater need for SMEs to survive in a competitive environment. This can be achieved by accessing and adopting the latest technology through external knowledge. The passions are to discover and develop tools to break down barriers of accessibility for SMEs in enhancing productivities through open innovation adoption. There have been studies on the success and failure of open innovation adoption, nevertheless not much research has been conducted on factors that influence open innovation adoption. The open innovation concept is a comparatively new model, where there is absence of empirical evidence to support the factors that affect open innovation, especially in terms of behavioural and costs terms. As such, this study aims to bridge the gap in the body of literature pertaining to behavioural and cost factors that impact open innovation adoption with an appropriability regime as a moderating factor in determining the success of adoption. With the view of contributing to the existing knowledge base, this research was undertaken to study the effects of organisational citizenship behaviours, organizational culture, managerial ties and transactional cost as (predictor variables) on open innovation adoption (criterion variable) and to study the moderating role of the appropriability regime on these relationships. The research uses cross-sectional data from survey mode on 376 SMEs in Malaysia. A simple random sampling technique was used and PLS-SEM regression employed to test the related hypothesis variables. The theories adopted in this research are social exchange theory and the actor-network theory that paves the ways for quantitative research. The results revealed that organizational citizenship behaviours predict open innovation positively and significantly. Highly integrative culture was found to relate positively to open innovation. In addition, managerial ties and transactional costs were found to facilitate open innovation

E-EDUNOMICS –LIBERTIES IN DEMOCRATIZING THE DIGITAL EDUCATION REVOLUTION

Customers, workers, and employers are all seeing their relationships recast by digital platforms. As a result, adapting to technology rather than simply embracing it has various advantages. Education and competition policies will also have to be changed. Future generations should be provided with the skills they will need to succeed in the developing economy through schools and colleges, while technological democratisation looms, a third wave of democracy is on the horizon. The importance of the Internet in promoting more public activism and government openness has been recognised. We propose the "E-edunomics Triangle" to demonstrate that, while the Internet has democratising impacts, it cannot offer democracy at all levels of society unless technologies are purposefully created for the intricacies of democracy, notably with the involvement of higher educational institutions, governments, and industry in initiating change through technical literacy

E-edunomics –Liberties In Democratizing The Digital Education Revolution

Customers, workers, and employers are all seeing their relationships recast by digital platforms. As a result, adapting to technology rather than simply embracing it has various advantages. Education and competition policies will also have to be changed. Future generations should be provided with the skills they will need to succeed in the developing economy through schools and colleges, while technological democratisation looms, a third wave of democracy is on the horizon. The importance of the Internet in promoting more public activism and government openness has been recognised. We propose the "E-edunomics Triangle" to demonstrate that, while the Internet has democratising impacts, it cannot offer democracy at all levels of society unless technologies are purposefully created for the intricacies of democracy, notably with the involvement of higher educational institutions, governments, and industry in initiating change through technical literacy

An Empirical Study on the Determinants of an Investor’s Decision in Unit Trust Investment

Unit trust is a convenient way of investing and a sensible way to build one’s wealth in the medium term and subsequently in the long-term. Investment specialists will manage the investments and spread the risks through careful diversification. The basic nature of the unit trust is that it carries a low-level of risks and accordingly determines a lower level of returns compared to other financial instruments. There is a lack of research that empirically investigates the factors that influence an investor’s decision in unit trust investment, particularly in a Malaysian setting. The purpose of this study is to analyse the factors that influence an investor’s investment decision in purchasing a unit trust. This paper aims to narrow this research gap, whereby financial status, risk taking behaviour, investment revenue and related information are hypothesized to exert statistically significant influences on the investor’s decision in unit trust investment. The empirical study uses a quantitative research approach whereby survey data have been sampled from 202 participants using a convenient sampling technique. This research is cross-sectional and uses primary data for analysis. Data analysis has been carried out using multiple regression analysis. The empirical research finds that financial status, risk taking behaviour, and sources of information significantly influence the investors’ investment behaviours in unit trusts. However, there was not enough evidence to support the claims that investment return and revenue have a statistical relationship to the investors investment behaviours regarding unit trusts. The findings from this research will have huge implications for investors and for financial institutions. This paper helps fund managers and brokers to understand the behaviours of an individual investor in response to a unit trust. On the other hand, this helps them to better target their customers, and persuade customers to make their investments in a unit trust effectively and efficiently, thereby helping them to manage their financial wealth with less risk but better future prospects

Implementation of Enterprise Risk Management (ERM) Framework in Enhancing Business Performances in Oil and Gas Sector

This study empirically investigated the ERM Implementation model and proposed framework to identify and manage risks in Oil and Gas Sector in Malaysia. The study examined the role of ERM framework implementation in improving business performance by utilizing Economic Value Added as a measurement tool. The study also provides insights to the Oil and Gas Sector to gain higher profit returns, reduce cost of capital, and improve shareholders value. Moreover, it contributes significantly in the field of Enterprise risk management in Malaysia. The identification and management of risk is significant to organizations in managing risks efficiently. Expectations of stakeholders of the organization are high from executives and board of directors in managing the risk effectively. Linear regression analysis is utilized in analyzing the data obtained from the data collection performed for this paper. Purposive sampling has been employed in order to select the firms that are operating in Malaysian oil and gas sector. Primary data has been utilized to collect data with the help of structured questions and interview techniques that involve semi structured questions. The results of the regression analysis conducted for in this study suggested that a significant and positive relationship between Enterprise Risk Management with operational risk; market risk; political risk; health, safety and environmental risk; and, also business performance