Retail planning and urban resilience - An introduction to the special issue

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Latent growth curve modeling of psychological well-being trajectories

This Paper Proposes Modeling Trajectories of Psychological Well-being Using Latent Growth Curve models (LGCMs). The psychometric scale of the General Health Questionnaire-12 (GHQ-12) is considered. Data from the British Household Panel Survey (BHPS), from years 2003 to 2006 are used. In 1991 Graetz proposed the GHQ-12 as a multidimensional scale, containing three distinct dimensions: anxiety and depression, social dysfunction and loss of confidence. Using such scale, this paper compares a second-order LGCM for the trajectories of a latent factor (measured by these three dimensions) with a LGCM for the trajectories of an overall sum score. Conditional LGCMs are then fitted; sex, age group and perceived health status are considered as the explanatory variables of the growth trajectories. Results show that the model which considers the three dimensions of subjective well-being has a larger explaining capability than the one utilizing the subjective well-being score

The manifest association structure of the single-factor model: insights from partial correlations

The association structure between manifest variables arising from the single-factor model is investigated using partial correlations. The additional insights to the practitioner provided by partial correlations for detecting a single-factor model are discussed. The parameter space for the partial correlations is presented, as are the patterns of signs in a matrix containing the partial correlations that are not compatible with a single-factor model

Mobile devices usage in retail setting: Gender and generation preferences

Purpose: The tendency shows that more customers will bring and use their mobile devices in-store. This study proposes a further analysis of the complementary role of the mobile device in an in-store purchase providing a characterisation of those customers and analyses their usage preferences and behaviour intentions, presenting new insights concerning gender and generation preferences. Design/methodology/approach: Quantitative research with customers of electronic stores was conducted based on a questionnaire applied at the store’s exit. To assess the differences between genders and among generations were used the parametric T-Test and one-way ANOVA. Findings: The results demonstrate divergencies between generations when using mobile devices. In addition, they indicate that males have more intention to manage shopping tasks efficiently and consequently are less affected by in-store marketing stimuli and less predisposed to impulse purchases. Research limitations/implications: Although real customers participated, a convenience sample was used. The results should be compared with research on other retailer types. The customer shopping motivations and the types of mobile device usage should be further investigated since they can change the experience and the retailer’s outcomes. Practical implications: Contributing to related specific research areas such as shopping behaviour and technology in retail settings by showing the usage preferences, the study also provides information for retailers, especially those needing to approach the Gen Z customers, improving the development of strategies. Originality/value: This research explores further the complementary role of the mobile device in an in-store purchase. By conducting the study in a new setting, it brings new insight into a less explored, yet important sector.info:eu-repo/semantics/publishedVersio

Online purchase determinants of loyalty: the mediating effect of satisfaction in tourism

The purpose of this research is to investigate the impact of four online purchase determinants (website image, routine, website knowledge and innovativeness) on customer loyalty and the mediating effect of customer satisfaction within the context of e-commerce. The research model is tested using data collected from 3188 regular buyers of the national leader in the sector being studied. The statistical analyses were conducted within the Structural Equation Modeling framework. Results show that there is a complete mediating effect of e-customer satisfaction in the relationship between three online purchase determinants (website image, online routine and website knowledge) and e-customer loyalty. The research results provide an important insight into how e-companies can pursuit and use delight to highlight customers' loyalty. These results allow for a better understanding of customer specificities, with practical actions aimed at their real needs and expectations.info:eu-repo/semantics/acceptedVersio

The relationships between portuguese banks and their customers in a recessionary context

Financial institutions were in the genesis of the crisis that led to the current recession. This study aims to understand better the relationship Portuguese people have with their banks in a recessionary context, as well as to provide knowledge that may contribute to the consumer behavior field of research linking to the Banking industry. Having that purpose in mind, a quantitative study was conducted using data gathered by questionnaire using a sample of 488 respondents, which was further complemented by the information collected applying Netnography. The overall analysis suggests that the impact of the crisis on the household financial situation throughout the last couple of years influences attitudes towards money and expenses. The way customers’ purchase and consumption behaviors were affected by crisis are, to some extent, positively related to their satisfaction with the main bank.info:eu-repo/semantics/publishedVersio

The direct and indirect impact of country personality on behavioral intentions for travelling: the full mediation effective of the affective country image

The purpose of the current research is to investigate the direct and indirect influence of country personality dimensions on consumer behavioral intentions to visit a specific country, considering affective country image as a mediator. A quota sample of 685 valid respondents from Brazil was analyzed. Portugal was chosen as the stimulus country and the questionnaire was delivered in Portuguese for Brazilians. AMOS 20.0 was employed to examine the proposed model. The predictors of behavioral intentions to visit explain around 67% of its variance. Affective country image is seen a perfect/full mediator between country personality and behavioral intentions to visit. Thus, country personality dimensions have a positive indirect effect on behavioral intentions to visit. Assiduousness and agreeableness show a positive significant influence on affective country image, whereas snobbism shows a significant negative influence. International business marketers should focus on developing marketing strategies emphasizing the distinctive personality of their country destinations. However it is important to keep in mind the higher importance of the emotional components of the country image

The manifest association structure of the single-factor model: insights from partial correlations

WOS:000261959200007 (Nº de Acesso Web of Science)The association structure between manifest variables arising from the single-factor model is investigated using partial correlations. The additional insights to the practitioner provided by partial correlations for detecting a single-factor model are discussed. The parameter space for the partial correlations is presented, as are the patterns of signs in a matrix containing the partial correlations that are not compatible with a single-factor model