A Framework of Legal Factors for Human Resource Management

Legislative body and judicial ruling enrols the law for human resource management, this law is generally refereed as legal context.  It is quite comprehensive and complex context. It is applicable for handling the discrimination of employment and labours. This paper presents the detail of legal context of administration of law in the Jordan country . It also studies and compare law system with other countries. This research concentrates on the validity standards and laws which are used in legal context. Features of ethics and privacy related to the human resource management is discussed. Impact of Tax regulation and law are reviewed. Emergency issues which includes applicant and employee relations were studied. Ethics which deals with employee compensation is  then discussed. Finally the influence of legal system on  policies and practices of human resource management is analysed

Reviewing the Framework of Risk Management: Policy and Hedging

Purpose: The main purpose of this study is to evaluate different policies for managing the business risks in an effective manner.   Theoretical framework: In order to identify the hazards within the organization and evaluate several risk factors, risk management is necessary. This is a method of “analysing and evaluating” the risks, which are associated with the hazard. After making identification the risks need to analyse properly. Evaluation of the risks is based on the position and activities of the firms. Hazard identification is a process of finding out the hazards, then making a list of those hazards and after that characterizing.   Design/methodology/approach: The deductive approach is the best approach to understand the structure of the study. The deductive approach focuses on the evaluation of different theoretical views for finding out the pattern related to the generic views of a particular research topic.   Findings: It is identified that the risk management is one of the major parts of business companies, which creating specific policies. The usage of hedging can lead to an effective risk management process.   Research, Practical & Social implications: Businesses can benefit more from a strong foundation for managing risks. Risk assessment is applicable to all industries and is not just related to businesses or companies.   Originality/value: This study is different from the previous studies because it examined the risk management framework (policy and hedging) in detailed way

Child Labour and Education in Jordan: A Rapid Assessment

As part of the Country Programme preparation activities, a rapid assessment on child labour and education was undertaken with a specific interest in the programme implications for IPEC. This study looked at child labour and education issues, not only to understand child labour, but also to understand its implications for the design of education policies and interventions that can contribute to enhanced enrolment, retention and academic achievement of working children in the basic education system. Objectives of the Study: The main objectives of the study were: 1) to provide an in-depth understanding of the complex phenomenon of child labour and education; 2) to collect qualitative information specifically related to educational and psycho-social needs based on working children’s specific experiences, insights, and perceptions; 3) to determine the attitude and knowledge levels of educators and parents on child labour-related issues; and 4) to recommend policies and programmes aimed at reducing child labour through educational interventions. Target groups and locations: The survey was undertaken in basic education schools in selected areas of Amman, Zarqa, Balqa and Ma’an where child labour is of great concern. A total of 327 children between the ages of 9 and 17 were interviewed (Boys: 83.5 percent; Girls: 16.5 percent) The survey looked at the issue of child labour and education within the larger context of family and school and included interviews with 16 teachers/ school counsellors and 16 parents of the targeted children

Child Labour and Education in Jordan: A Rapid Assessment

As part of the Country Programme preparation activities, a rapid assessment on child labour and education was undertaken with a specific interest in the programme implications for IPEC. This study looked at child labour and education issues, not only to understand child labour, but also to understand its implications for the design of education policies and interventions that can contribute to enhanced enrolment, retention and academic achievement of working children in the basic education system. Objectives of the Study: The main objectives of the study were: 1) to provide an in-depth understanding of the complex phenomenon of child labour and education; 2) to collect qualitative information specifically related to educational and psycho-social needs based on working children’s specific experiences, insights, and perceptions; 3) to determine the attitude and knowledge levels of educators and parents on child labour-related issues; and 4) to recommend policies and programmes aimed at reducing child labour through educational interventions. Target groups and locations: The survey was undertaken in basic education schools in selected areas of Amman, Zarqa, Balqa and Ma’an where child labour is of great concern. A total of 327 children between the ages of 9 and 17 were interviewed (Boys: 83.5 percent; Girls: 16.5 percent) The survey looked at the issue of child labour and education within the larger context of family and school and included interviews with 16 teachers/ school counsellors and 16 parents of the targeted children

The Impact of the Organizational Justice on the Development of the Organizational Citizenship Behavior in Jordanian Press Organizations

This study aimed to explore the impact of the organizational justice on the development of organizational citizenship behavior in the Jordanian press organizations. The population for the present study consists of all workers in Jordanian press organizations. This population includes 1835 employees. They are working across four press organizations, which are Jordan Press Foundation, the company of Jordan Press and Publishing, the Arab Printers Company, and the company of Jordan United Press and Publishing. 204 questionnaires were distributed to collect the necessary data and to test hypotheses of this study. The empirical results revealed that there was a significant statistical impact of the organizational justice (equity of distributions, fairness of procedures and fairness of transactions) on the organizational citizenship. The study recommended that the development of organizational citizenship strongly depended on the deploying of the organizational justice through: (a)the fairness of tasks and duties distribution through across organization, (b) commensurate these tasks and duties with employees’ abilities, (c) distribution of incentives depending on the merits of employees, (d) participation in decision making process supported the organizational citizenship and developed justice practices, (e) transparency through providing sufficient information and discussing work-related decisions found for the organizational justice and then deployed the organizational citizenship. Key words: organizational justice, organizational citizenship behavior, Jordan Press Organizations

The Impact of Knowledge Management Success Factors on Electronic Business in Jordanian Telecom Companies

Abstract: The study aimed to identify the impact of knowledge management success factors represented (organizational culture, administrative leadership, organizational structure, information technology infrastructure, standards) on electronic business (electronic information, electronic communications, electronic work flow), and the study community included all employees in Jordanian telecom companies, where the three telecommunications companies (Umniah, Zain, Orange) agreed to participate in the study, and (240) questionnaires were distributed to employees in those companies, and (191) questionnaires were retrieved, of which (188) were valid questionnaires for analysis with an actual response amount of (78.3%), which is similar to the final study sample. The study used the descriptive analytical method, and assumed a positive impact of the factors of success of knowledge management on electronic business in Jordanian telecom companies. The results showed that there is an awareness of the factors of success of knowledge management among employees in Jordanian telecom companies, where the arithmetic averages for the organizational culture variables, information technology infrastructure and knowledge measures came within the level of high importance, and the variable of administrative leadership and the organizational structure variable came within the level of intermediate importance in the current study, as well all averages of e-business dimensions came within the high level of importance, as well as the overall e-business variable, in addition to that, the results indicated a positive impact of the factors of success of knowledge management on e-business in Jordanian telecom companies; as the variable of knowledge management success factors explained (65.7%) of the variance in e-business, and the results also indicated that the variable of information technology infrastructure was the most influencing electronic information, and the second ranked in the impact of organizational culture, while the variables of administrative leadership do not affect the organizational structure and measures of knowledge on electronic information, and the results also showed that the variable of the information technology infrastructure ranked first in the impact on electronic communications, followed by the effect of the variable of organizational culture, and then the organizational structure variable, while the administrative leadership and knowledge standards variables do not affect, finally it showed the results indicated that the variable of the IT infrastructure was the most influential in the electronic work flow, and came second in the organizational structure, and the organizational culture ranked third, and the fourth came the variable of administrative leadership, while the electronic work flow variable was not affected by knowledge measures. Based on the results, the study recommended the need to pay attention to the employees awareness of the importance of success factors Knowledge Management, given its impact on e-business, by maintaining the level of organizational culture, and constantly enhancing it, raising the level of awareness of managers and decision makers about the importance of knowledge management success factors and their impact on e-business, developing the capabilities of employees, and creating a special administrative unit, concerned with knowledge management and organization Its operations, in addition to adopting successful organizational structures that increase the level of knowledge, as well as the need to develop and promote electronic business in Jordanian telecom companies, by paying attention to the communication infrastructure, and providing modern electronic workflow systems, the study also recommended researchers to conduct other studies on management success factors Knowledge and e-business in other study societies and other organizational outputs

CAPITAL STRUCTURE AND CORPORATE PERFORMANCE EMPIRICAL STUDY ON THE PUBLIC JORDANIAN SHAREHOLDINGS FIRMS LISTED IN THE AMMAN STOCK MARKET

The study investigates the effect of capital structure on the performance of the public Jordanian firms listed in Amman stock market. The study used multiple regression model represented by ordinary least squares (OLS) as a technique to examine what is the effect of capital structure on the performance by applying on 76 firms (53 industrial firms and 23 service corporation) for the period(2001-2006).The results of the study concluded that capital structure associated negatively and statistically with firm performance on the study sample generally. In addition, the study found out that there was no significant difference to the impact of the financial leverage between high financial leverage firms and low financial leverage firms on their performance. Finally, the study also showed that the effect of financial leverage on the basis of the growth that there is no difference between the financial leverage of high growth firms and low growth firms on the performance, which it was negatively and statistically

DIMENSIONS OF THE QUALITY OF SERVICE IN THE JORDANIAN TOURISM COMPANIES AND THEIR RELATIONS TO CUSTOMER SATISFACTION

The present study aimed to reveal the reality of the dimensions of quality of service in the Jordanian tourism companies and their relationship to customer satisfaction. Preliminary data have been collected from customers through questionnaire has been designed for this purpose, after analyzing the data, the study found a positive relationship between reliability, safety, credibility and tangibility and customers satisfaction among Jordanian tourism companies. While there was no relationship between the responsiveness and eligibility and between customer satisfaction in tourism companies The study recommended that the tourism companies have to continue and concern of all the components of service quality and to enhance it in order to get the satisfaction of employees. The Jordanian tourism companies have to concern over the responsiveness and eligibility regard the respond to the customer needs, and the administration of the company should take care of the customers’ complaints and queries. The employees should shorten some of the actions in order to speed customer service. Signboards should be available at the time of provision of services, and provide a sufficient number of staff who provides service to customers. The companies should raise the efficiency of the staff, raise their deductive ability to perform their roles, provide them with the knowledge to their work, to provide staff with adequate information about the service provided, and the company should pay attention that the staff provides the services with highly skilled

Impact of E-Government Applications on Reducing Administrative Burden in Delivering Public Service

The aims of this study is to look into the impact of e-government on reducing administrative burden in providing public services to citizens in the Department of Lands and Survey. The descriptive analytical research method was selected to attain the research objectives due of its utility in conducting social, business, and humanitarian studies. Employees from various employment positions made up the study sample, which included (600) male and female employees. Data was gathered from secondary sources by referring to prior studies, while primary data was gathered by using a questionnaire. The findings revealed that e-government applications have a significant role in improving the delivery of public services to citizens who visit the Department of Land and Survey, including (valid, reliable, transparent and fast public service delivery). It is recommended that the Department of Lands and Survey work continuously to update the e-government applications to keep up with changes in the business environment in providing public services, as well as provide training courses to employees to keep them informed of advancements in e-government applications. It is also recommended to give employees autonomy and the ability to participate in policymaking and decision making in order to lessen administrative hassles they face while doing their duties