Study Program Accreditation: Importance and Performance

The purpose of this is to analysis importance and performance level of study programs in the accreditation process. This is a qualitative study and analysis start from calculate the gap between the level of importance and the performance of seven standards for the assessment of accreditation of study programs. The analysis was continued by using cause effect diagram to find out the causes of several problems in the study program accreditation process. The results of the study show that standards 1, 2 and 5 have the highest level of importance. While based on the guidelines from BAN PT, standards 7, 3, 4, and 6 are the standards with the highest weighting ratings. Gap from the biggest to the smallest gap is for standards 7, 3, 6, 4, 6, 2 and 1. Using Cause Effect Diagram can find out some of the causes of problems in the accreditation process and also provide some recommendations

Analysis Factor and Its Impact on Online Shop Customer Loyalty Lina Shop Surabaya

This study aims to analyze the influence of security, electronic word of mouth (e-wom), complaints handling against customer satisfaction, and its impact on customer loyalty online shop Lina Shop Surabaya. Collecting data to support this research using a nonprobability sampling method with a purposive sampling approach to 85 respondents and filling the questionnaire. The method used is SEM. Based on the analysis results, it is concluded that security, e-wom, and complaint handling significantly affect customer satisfaction. E-wom and security have no significant effect on customer loyalty, complaint handling, and customer satisfaction have a significant effect on customer loyalty

Financial Technology and Digital Marketing on MSMEs and their Impact on Financial Performance and Business Sustainability

Purpose: This study aims to analyze the effect of financial technology and digital marketing on MSMEs and their impact on financial performance and business sustainability. Design/methodology/approach: The research uses an explanatory quantitative approach. The population in this study were all members of the Metropolia community, amounting to 155 people. The sampling technique used was purposive Data collection is done using google Forms. The data collected were analyzed using SEM-PLS. Findings: Fintech has a positive and significant influence on the financial performance of MSMEs.  Digimart has a significant influence on the financial performance of MSMEs. Fintech has a significant influence on the business sustainability of MSMEs. Digimart does not have a significant influence on the business sustainability of MSMEs. Financial performance has a significant positive influence on the business sustainability of MSMEs. Paper type: Research pape

Employee Orientation, Training, and Development in improvements of Employee Performance at University in Surabaya

Purpose: This study aims to determine the effect of employee orientation, training, and development on the performance of university employees in the city of Surabaya. Design/methodology/approach: The research uses an explanatory quantitative approach. The population in this study were all Universities in Surabaya, amounting to 84 units. Sampling technique with total sampling. Data collection is done using google Forms. The data collected were analyzed using multiple linear regression analysis, t-test, and F test. Findings: Factors of employee orientation, training and development individually influence the performance of University employees in Surabaya.  The results of the study state that work development have a dominant influence on the performance of university employees in Surabaya Paper type: Research pape

Mendeley Management Reference Application and Scientific Writing Strategy

The main obstacle in making a scientific paper is due to lack of experience in writing and weak knowledge of strategies in technical writing. This workshop aims to provide insight into writing strategies, train using the Mendeley application reference tool, and write citations in journals or scientific papers. This activity was carried out through the Zoom Meeting application by presenting competent resource persons and divided into several stages, starting from participant registration, education stages and direct practice of using applications on Microsoft Office Word. From the training results, ten universities with 150 participants participated, of which 52% of participants were unfamiliar with the Mendeley application. With the evaluation results, 70.47% of participants were able to operate this application. Participants stated that they were very interested in using the simple regression results, the R2 value = 0.9691, and the ease of use of the application obtained an R2 value of 0.9702

Covid19, Sustainable Mobility and Transportation Research

Purpose: Constructs and visualizes bibliometric networks research in Covid19, Sustainable Mobility And Transportation Research with meta-analysis techniques using VOS-viewer analysis. Design/methodology/approach: This research is a bibliometric analysis, a statistical evaluation of published books, or the chapters of a book, scientific articles in Covid19, Sustainable Mobility And Transportation Research, also it is an effectual way to measure the influence of publication in the scientific community. First analysis using Scopus.com analysis search result, Covid19, Sustainable Mobility And Transportation Research publication. Next analysis using VOS-viewer, a software tool for constructing and visualizing bibliometric networks in Covid19, Sustainable Mobility And Transportation Research field. Findings: Based on VOS-viewer analysis in scopus.com. COVID19, mobility and transportation research publication, 2020-2021, 134 document results, scopus.com, best 3 affiliations are Texas A&M University, The University of Sydney, and Griffith University; best 3 countries and territories are United Kingdom, United States, and Australia; best 3 funding sponsor are National Natural Science Foundation of China, European Commission, and European Research Council. Research limitations/implications: This research based on literature review. Practical implications: This research provides an illustration of sustainable mobility and transportation research in during the Covid-19 pandemic. Originality/value: This research is original. Paper type: Research Pape

Covid19 and World Tourism Research

Purpose: Constructs and visualizes bibliometric networks research in Covid19 and world tourism research with meta-analysis techniques using VOS-viewer analysis. Design/methodology/approach: This research is a bibliometric analysis, a statistical evaluation of published books, or the chapters of a book, scientific articles in COVID19, and tourism field, also it is an effectual way to measure the influence of publication in the scientific community. First analysis using Scopus.com analysis search result, COVID19 and tourism research publication, Next analysis using VOS-viewer, a software tool for constructing and visualizing bibliometric networks in COVID19, and tourism field. Findings: Based on VOS-viewer analysis using COVID19 and tourism research publication, 2020-2021, 303 document results, in scopus.com. COVID19 and tourism research publication, 2020-2021, 303 document results, scopus.com, best 3 affiliations are Texas A&M University, The University of Sydney, and Griffith University; best 3 countries and territories are United Kingdom, United States, and Australia; best 3 funding sponsor are National Natural Science Foundation of China, European Commission, and European Research Council. Paper type: Research Pape

Bali: Tourism Economy The End Of 2021, Will Fly High Again?

Based on the Bali Economic Quarterly Development document for the second quarter of 2021 by BPS, from the beginning of 2020 until now, the Covid-19 pandemic has continued to infect Indonesia. Even the number of new cases affected by this disease is increasing. Based on data from the Covid-19 Handling Task Force, as of June 30, 2021, the number of daily new confirmed cases reached around 21,000. Not only attacking the health sector, but this pandemic has also shattered the joints of the economy. Various government efforts carried out in 2021 have been able to withstand the economic contraction year on year. In the second quarter of 2021, Indonesia's economic growth year on year was recorded at 7.07 percent and was the first positive growth since the second quarter of 2020. In particular, the tourism sector became the sector that experienced the highest growth in the second quarter of 2021. The transportation and accommodation provision business fields, which are the business fields most closely related to the tourism sector, are the two categories that experienced the highest growth, namely by 25.10 percent and 21.58 percent. Among all provinces in Indonesia, Bali can be said to be one of the provinces most affected by the Covid-19 pandemic. Bali's dependence on foreign tourist visits has caused Bali to still slump in the economy. Since March 2020, the arrival of foreign tourists to Bali has continued to decline. The decline even reached almost 100 percent when compared to the same months the previous year

The Influence of Product Quality on Purchase Decision Through Brand Image: A Case Study On 3second Fashion

Purpose: A deep understanding of the factors influencing purchasing helps companies become more responsive, effective, and successful in marketing their products or services. This study aims to assess the impact of product quality on purchasing decisions involving the brand image factor in 3-second Fashion Surabaya. Design/methodology/approach: The research method employed a quantitative approach with the participation of 100 respondents. Structural equation model analysis was used as the analytical technique. Findings: The study results indicate that product quality influences the purchasing decisions for 3-second Fashion products. In other words, the better the product quality, the higher the consumer's decision to make a purchase. The research findings also show that brand image has an impact on purchasing decisions for 3-second Fashion products. In other words, the better the brand image, the higher the consumer's decision to make a purchase. This study also reveals that brand image serves as an intervening variable that mediates the relationship between product quality and purchasing decisions for 3-second Fashion Surabaya products. Research limitations/implications: This research focuses on the influence of product quality and brand image on purchasing decisions without considering other variables that may play a role in the purchasing process. Practical implications: Understanding the influence of product quality on purchasing decisions through the brand image in 3second Fashion Surabaya has several practical implications that can aid decision-making at the managerial and marketing levels. Practitioners and business managers can take specific steps to enhance the performance and competitiveness of the company. Originality/value: This research provides a new and original contribution, particularly regarding the relationship between product quality, brand image, and purchase decisions in the field of fashion retail. Paper type: Research pape