Throughput analysis in an automated material handling system

Throughput analysis in an automated material handling system, such as an Automated Storage and Retrieval System(AS/RS), may be a complex problem. In the past, several approaches have been used for such an analysis. This paperpresents a combinatorial ap proach to evaluating the throughput performance of a mini-load system, with simulation as the primary method of investigation.Yeshttps://us.sagepub.com/en-us/nam/manuscript-submission-guideline

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Evaluation of healthcare service quality via Servqual scale: An application on a hospital

Measuring and evaluating the satisfaction level of the individuals who benefit from healthcare services is very important and may assist improving healthcare service quality. Managers and researchers must know the details of healthcare service quality dimensions weak points, and to which degree the weaknesses extend for that institution. The Servqual scale is commonly used in the healthcare service quality assessment. This study aims to measure/evaluate ongoing healthcare service quality and patients satisfaction via Servqual scale with respect to outpatients’ view. In this study, a survey based on the Servqual scale is implemented on a hospital in Zonguldak/Turkey, for evaluating perceived and expected healthcare service quality. According to the results, healthcare service quality of the Servqual scale dimension grades differs from each other in at least two dimensions out of five. Tangibles, one of the Servqual dimension is measured as the highest. Results suggest that patients demographically differentiate healthcare service quality in terms of age, income, and service type, but not for gender, marital status, educational level, and profession. Moreover, reliability is observed as the most determinant dimension for outpatients’ satisfaction. © 2017, © 2017 Informa UK Limited, trading as Taylor & Francis Group

Havelsan'ın tarihçesi, savunma sanayi üzerindeki etkileri ve türk ekonomisi'ne katkıları

Ankara : İhsan Doğramacı Bilkent Üniversitesi İktisadi, İdari ve Sosyal Bilimler Fakültesi, Tarih Bölümü, 2016.This work is a student project of the The Department of History, Faculty of Economics, Administrative and Social Sciences, İhsan Doğramacı Bilkent University.by Pamuk, Fatih