Estresse ocupacional e satisfação dos usuários com os cuidados de saúde primários em Portugal

The Portuguese primary healthcare sector has suffered changes due to a reform on the lines of the conceptual framework referred to by some authors as "New Public Management." These changes may be generating higher levels of occupational stress with a negative impact at individual and organizational levels. This study examines the experience of stress in 305 health professionals (physicians, nurses and clinical secretaries) and satisfaction with the services provided by them from 392 users. The population under scrutiny is taken from 10 type A and 10 type B Family Health Units (FHU). The results show that 84.2% of professionals report moderate to high levels of occupational stress with the nurses being those with higher levels. Users reported good levels of satisfaction, especially with the nursing services. There were no differences in stress level between type A and type B FHU, though there were at the level of user satisfaction of type B FHU users who show higher levels of satisfaction. It was seen that dimensions of user satisfaction were affected by stress related to excess work.info:eu-repo/semantics/publishedVersio

Team Learning: the Missing Construct from a Cross-Cultural Examination of Higher Education?

Team learning should be an important construct in organizational management research because team learning can enhance organizational learning and overall performance. However, there is limited understanding of how team learning works in different cultural contexts. Using an international comparative research approach, we developed a framework of antecedents and outcomes in the higher education context and tested it with samples from the UK and Vietnam. The results show that a common framework is applicable in the two different contexts, subject to slight modifications. However, this study does not find that team learning (measured via the proxy of “attitude towards team learning”) exhibits any statistically significant relationship as a predictor of the proposed outcomes. Other findings from this study on educational contexts are important not only to scholars in this field, but also for practicing managers, particularly those who study and operate in the extensive global market

The Challenges of Self-Employment in Europe. Status, Social Protection and collective Representation

Since the 1990s, self-employed professionals have played a key role in satisfying the growing demand for flexible, skill-based and specialized competences in the service economy. The book explains variances in legal status, working conditions, social protection and collective representation of self-employed professionals across Europe. Virtually all capitalist economies deal with the challenges of transition to an on-demand economy, supported by unprecedented technological development and a digital revolution that has modified traditional professions and generated new ones. However, both institutional regulation and representation are unequal and remain fragmentary. Moreover, the demand for innovative (bottom-up) collective representation is challenging traditional industrial relations models. The book sheds light on conceptual definitions of the topic, provides new empirical insights and outlines effective policy indications. It presents a frame of self-employment in Europe and leads to a better understanding of the challenges that these new forms of work are opening up, offering both risks and opportunities in the labour market