Confucian principles in ICT Chinese practice: an exploratory model

The paper discusses culture, business culture and the influence of cultural values on managerial practice in general, and Information and Communications Technology (ICT) practice in particular. We argue that western ICT systems are based on optimization, underpinned by the positivism paradigm embedded in the western goal-seeking problem solving model. Eastern, in particular Chinese, ways of thinking, are based on a type of subjectivism that underlines a more intuitive, systemic way of viewing the world. The use of western-design ICT in an emergent business Chinese culture embedded in Confucian values reveals some misalignments. A model to explore these misalignments between ICT practice and Confucian Chinese business culture is advanced. Drawing from organizational theory models of national and business culture as premises, we propose a model containing a set of constructs to empirically investigate and confirm the processes involved in these misalignments

Echándonos la suerte (Cara o sello) en tiempos de pandemia

Poema de Alberto Paucar Cacere

EVALUATING DIAGNOSES , TREATMENT AND INFERENCE ACTIVITIES IN THE INFORMATION SYSTEMS PROFESSION

Information systems (IS) is a field that influnces and is influnced by the work of many different academics and practitioners. The influnce of IS to other areas of knowledge (i.e. management) has led some people to argu in favor and against the idea that IS has become a reference field of knowledge. Focusing on either knowledge elements or knowledge activities of a reference field leaves out consideration of relationships and interactions through time between both. \ Following Abbott´s sociology of professional knowledge, this paper proposes a triad of analytical categories: ˜Diagnoses´, ˜Treatments´ and ˜Inferences´ to examine and advance a more comprehensive understanding of the development of IS. Our analysis, based on a pilot survey of five IS journals, suggests that the key focus of IS activity has been on refining methodologies (treatments). The field has been less explicit and inclusive in generating and disseminating diagnoses and inferences. \ Those people working in the field can and should make available untapped stocks of knowledge in relation to these two elements whilst attempting to expand the jurisdiction (ownership) of IS over different problems. They can do so by relating more strongly methodologies to how IS problems can be defined and theorized upon. As this is work in progress, we propose a number of implications that we intend to explore in further research.

Health literacy concepts, themes, and research trends globally and in Latin America and the Caribbean: a bibliometric review

(1) Background: Health literacy (HL) debates have increased significantly in the last two decades. HL concepts/themes and models have achieved substantial development in the US and Europe. Although there have been some efforts to develop HL in Latin America and the Caribbean (LAC), these seem to be few and scattered. This paper reviews and discusses developments of HL concepts and themes globally and in LAC over the last two decades. (2) Purpose: This study aimed to identify the prevalent health literacy concepts/themes deployed globally and in LAC as reported in academic journals from 2005 to 2022. We looked into which fields of knowledge have been informing HL research over the last decades. (3) Methods: We conducted a structured search on the Web of Science (WoS), Scopus, PubMed, and SciELO databases to extract the textual data for bibliometric analysis. We analyzed the textual data with VOSviewer and Biblioshiny to better understand health literacy themes and strands currently being researched in the LAC region. We conducted the searches in two periods: the first in May 2023 and the second in October 2023. (4) Results: The bibliometric study highlighted five WoS categories informing most HL global studies: (i) public environmental occupational health; (ii) environmental sciences; (iii) health policy services; (iv) health care science services; and (v) communication. The two predominant categories in LAC are public environmental occupation health and health policy services. Journals hosting HL publications come from these WoS categories. Themes in HL publications can be organized into four thematic clusters: (i) analytical (research designs, analytic techniques, and criteria for examining HL data); (ii) psychometric (measurement properties of data collection tools); (iii) pragmatic (practical issues related to implementing HL programs); and (iv) well-being (effectiveness of HL programs on mental health and illness treatment). (5) Conclusions: There is expanding interest in health literacy among scholars. The number of publications has increased substantially, particularly over the last five years. These are dominated by the Global North. The metrics show that LAC and Africa are trailing in publications. There is an emerging focus on adult literacy, functional/low health literacy, and their effect on improving capabilities, comprehension, and communication regarding health-related topics

Predicting Students Progression Using Existing University Datasets: A Random Forest Application

This paper proposes the use of data available at Manchester Metropolitan University to assess the variables that can best predict student progression. We combine Virtual Learning Environment and MIS student records data sets and apply the Random Forest (RF) algorithm to ascertain which variables can best predict students’ progression (students satisfactorily completing one year and passing to the next or graduating). RF was deemed useful in this case because of the large amount of data available for analysis. The paper reports on the initial findings for data available in the period 2007-08. Results seem to indicate that variables such as students’ time of day usage, the last time students access the VLE and the number of document hits by staff, are the best predictors of student progression. The paper contributes to VLE evaluation and highlights the usefulness of a technique initially developed in the field of biology in an educational environment

A Critical Inquiry into the Value of Systems Thinking in the Time of COVID-19 Crisis

The COVID-19 pandemic offers an historic precedent to review and challenge the values of social, economic, environmental, and cultural belief systems. The concept of the “New Normal” and the experience of the global pandemic provide points of transition in thinking about our relationship to our planet and to each other. These include the fragility of contemporary economics, dependency on industrialized urban infrastructures, and reliance on top-down governance, vulnerability to climate disasters, dislocation from the natural world, societal inequalities, and the loss of cultural memory. The paper considers the potential role of systems thinking in attempting to manage societies’ responses to the pandemic. To provide the methodological context in which some systems thinking can be applied to alleviate the pandemic, we conduct a focused literature review of systemic frameworks, and using examples from Brazil and England, the paper questions the validity of existing disaster management systems and proposes an integrated critical systems approach. Reflecting on these experiences, questions of systems criticality are further developed and considered in relation to critical recovery from disasters and as integral critical systems (ICS) to interrogate the intention of systems. Finally, the paper reflects upon the value of systems and the values embedded in systems that may or may not promote equitable well-being in recovery from disasters such as COVID-19

Factors Affecting Women’s Intention to Lead Family Businesses in Mexico

The purpose of this study is to establish the prevalence of barriers to women’s leadership in the family business in terms of invisibility, the glass ceiling effect, and sexism. We conduct eight semi-structured interviews with women holding leading managerial roles in family businesses in Mexico to identify the factors that impede/facilitate their involvement. We apply the theory of planned behavior (TPB) in order to determine how these factors support/constrain women in their roles. We find that some factors and circumstances are critical for women to achieve an important leadership role in the family business. These factors entail levels of education and experience, the extent to which women participate in strategic decision making and governance of the firm, as well as the support of the company’s founder and other family members for these women’s efficacy and self-esteem. These results challenge some of the extant findings in the literature, thus enriching the current perspectives on the leadership role of women in family firms. Moreover, this research is the first attempt to analyze impediments to women under the TPB perspective as well as one of the few studies conducted on the topic in Latin America, specifically in Mexico

Strengthening collaborative food waste prevention in Peru: towards responsible consumption and production

Inefficient management and handling of organic waste generated by the food service sector is a big global challenge. In addition to the negative environmental impacts of food waste, the effect of the amount of food that is wasted when it is not handled properly is even more alarming. This is particularly when we witness the millions of people who suffer from lack of food and malnutrition. The objective of this research is to examine the situation of organic waste management in food services in the cities of Lima and Tacna in Peru. Using a quantitative methodological approach to waste management, a questionnaire was administered to a sample of 67 restaurants in both cities. The survey results suggest that the restaurants do not carry out the separation or reuse of organic waste. Furthermore, the main methods of disposal include providing surpluses to the staff and sending organic waste to the sanitary landfill and slaughterhouses. There is also a lack of awareness and training about the importance of organic waste management. From the restaurants interviewed, although around 60% claimed to segregate them, only 28% measured organic waste using a manual control and 18% indicated that they weighed the waste for management purposes. As a corrective measure for this deficiency, the production of an awareness video was created to improve decision-making and support change

A Systemic Framework to Evaluate Student Satisfaction in Latin American Universities under the COVID-19 Pandemic

Latin American universities (LAUs) have been going through a serious lack of economic resources which has plunged them into a deep financial crisis. The COVID-19 pandemic has exacerbated this calamity. However, LAUs have implemented online teaching processes in order to mitigate the effects of scheduling and other classroom disruption. There is evidence that these modes of teaching have had a reasonable reception but the level of student satisfaction is yet unknown. This article takes a systemic view of the predicament facing LAUs. It represents the elements related to the disruption caused by COVID-19 in a rich picture, building a systemic framework to explore student satisfaction with remote teaching. Using a sample of 298 students from Brazil, Colombia, and Peru, the study analyzes their situation through: (a) Well-being, educational resources, and learning experience and; (b) General satisfaction with virtual classes. Applying exploratory factor analysis, this study identifies three dimensions: (a) satisfaction with support and adaptation in the virtual modality; (b) satisfaction with the interaction in the virtual classroom; and (c) satisfaction with the development of the study program. Medium/high scores for the dimensions indicate moderate/high levels of satisfaction. The findings suggest that there are still unsatisfied needs regarding access to digital resources and socio-emotional needs. This article could be of interest to Higher Education Institutions (HEI) planners dedicated to post-pandemic, virtual education

"Why should I believe this?" Deciphering the qualities of credible online customer reviews

Online customer reviews have been shown to have a powerful impact on the sales of a given product or service. However, the qualities of a ‘credible’ online customer review are still subject to debate. Existing research has highlighted the potential influence of a range of factors on the credibility of an online customer review, but relies heavily on quantitative methods and a ‘top down’ approach. In turn, this can reduce our understanding of the influence of these factors into merely discerning whether one pre-determined factor is more influential than another is. This paper adopted a ‘bottom up’ thematic analysis of individual qualitative interviews with a purposeful sample of consumers who regularly utilised online customer reviews. The findings uncovered a range of factors that influenced the credibility of an online customer review that were attached to a reader’s personal experience and to the content of a specific review, and inferred the existence of a reciprocal relationship between the constructs of review helpfulness and review credibility