Top management perception towards green innovation implementation in government-linked companies

The focus of this study is to explore the top management perception towards green innovation implementation in the Government-Linked Companies by understanding: (i) the impact of green concept on innovation implementation in the company and its directives, (ii) how top management value green innovation and their leadership attributes, (iii) innovation that is widely diffused, and (iv) the significance of green innovation to organizational sustainability. The participants involved were top managers from two Government-Linked Investment Companies, 11 Government-Linked Companies and two Multinational Companies. Purposive sampling technique was chosen to select the people to be interviewed, and multiple-case sampling was chosen for organizations because it added certainty to findings. The interviews transcriptions were transferred to the NVivo, a computer assisted qualitative data analysis systems (CAQDAS), to help in data managing and themes generating. Open-coding resulted in 67 unique codes and were reduced to axial coding (major themes) and further collapsed into four group themes of selective coding. Findings of the study indicated that green innovation implementation concept had an impact on image and future projects allocation by the government. The study also revealed that the top management was responsible for green innovation directives due to companies' bottom lines. The finding also showed that data fitted the working model for leadership attributes by combining Situational Leadership and Strategic Leadership into Eco-Situational Strategic Leadership where sustainability was positioned as an opportunity for dominant foundation of competitive advantage and corporate survival especially when technological green innovation was widely diffused in the companies. This study also proposed the Green Pinnacle Model to understand the significance of green innovation to organizational sustainabilit

The impact of green innovation on top management leadership attributes

The main reason businesses need to innovate is due to its necessity to sustain and survive, and not for the matter of how brilliant and visionary the leaders of the organization are. Innovation has known for its very significant role in the organization progression and growth. Innovation can happen in the products, processes, and services being embark by organizations to make more profit by reducing operational cost and making processes more efficient. The concern over the environment all around the world has encouraged innovation to be more tailored to the “green”. “Green” is a name that being associated with anything or any action that has impact to the environment such as green building, green government and green innovation. This paper will discuss the impact of green innovation to the top management leadership attributes in the Government-linked Companies (GLCs) in Malaysia.The leadership must be sensitive and understand the green demand and situational in the Malaysia and around the world with respect to the industries that these GLCs are operated.This is where the top management leadership attributes will be justified to fit the green innovation implementation. This constructive research is a qualitative multicases study. Data collection is done via interviews, focus group discussion and document analysis.The result will be analyzed to see the themes emerge from the data before the analysis being interpreted

THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON COMPETITIVE ADVANTAGE: A CONCEPTUAL MIXED METHOD STUDY IN THE MALAYSIA LUXURY HOTEL INDUSTRIES

The widespread use of TQM has impacted the hotel industry worldwide and increasingly identified as the key issue in differentiating service products and building competitive advantage in tourism. Accordingly, hotel industries may face a wide variety of saturated and uncertain TQM practices available for their organization nowadays. As there is a lack of comprehensive knowledge regarding TQM issuesin hotel industry, there is an urgent need for a process which will assist hotel industries in Malaysia to evaluate these TQM practices and select the most appropriate one in order to provide the ideal management practices for the entire organization. As such, this study will propose a mixed method study where 10 hotel managers are initially interviewed, followed by a quantitative study of 122 additional managers. The aim of this study is to assist the hoteliers for identifying the proper TQM practices andthen evaluating the available practices that best fitted the hotel industry in Malaysia which could concomitantly help the Ministry of Tourism and Culture (MOTAC) to achieve its National Key Economic Area (NKEA) and contributing towards high nation incomein 2020

Exploring the TQM best practices in Malaysia hotel industry using Multi-Criteria Decision Making (MCDM) approach: A conceptual analysis

Quality has become a fundamental issue for organizational success in today’s dynamic business environment particularly hotel industry as it affects the stakeholders which involve government, employers, employees as well as the end users. Total Quality Management (TQM) has seen as a revolution in management whereby it not only began to exert its vigorous effect on national business system but also referred as an comprehensive approach for total organizational performance improvement. TQM literature has been widely addressed and many researchers evaluated the gaps in TQM to achieve organizational performance. However, the literature does not seem to agree on a universal framework for the implementation of TQM philosophy in hotel settings. This paper emphasizes the importance level of inter-dependency among the TQM which has rarely been explored in the preceding studies. A novel hybrid Multi-Criteria Decision Making (MCDM) model is used to address the dependence relationships of factors with the aid of grey relational analysis, Analytical Network Process (ANP) and Decision-Making Trial and Evaluation Laboratory (DEMATEL). The initial model of the study is designed by considering main criteria and sub-criteria of TQM using interview method. DEMATEL is employed to construct interrelations among criteria and sub-criteria in the integrated model. By using this approach, the inter-dependencies strength among the criteria and sub-criteria is tested. The ANP method is then applied in order to determine the relative importance of the TQM and used to identify how TQM are weighted and prioritized by the management representatives (MR) or hotel top management. The development of this MCDM model will assist Malaysia hotels in identifying the key elements and factors that need to be thoroughly considered and managed for achieving competitive advantage as well as be a guide for hotel entities to invent new quality management practices or improve existing management policies

Empowering the youth through online social enterprise income generation: a study in Malaysia and USA

As Malaysia’s economy becomes increasingly developed, the quality of its education improves along with income ranks. However, the issue of school dropouts is “a thorn in the flesh” that affects the rise in income and hence the quality of life in Malaysia.As such the dropouts need to be exposed to self-empowerment and systematic financial education in order to be independent and at the same time able to steer themselves away from the dangers of crime.Taking advantage of the current digital trend, most of the dropouts are familiar with the Information and Communication technology (ICT), the internet and mobile applications.This study recommends that for the next phase in their dealing with school dropouts, the Malaysian authorities should build a prototype of the business model of Social Enterprise that is successfully in operation in the United States. Nevertheless, some adaptation should be made in order to suit with the Malaysian context.In the final phase, the authorities could also work out spin-off businesses through provision of seed funds, including from interested private sectors, to these youths

Emerging themes of the leadership and green innovation of the government-linked companies

The main reason businesses need to innovate is due to its necessity to sustain and survive, and not for the matter of how brilliant and visionary the leaders of the organisation are. Innovation has known for its very significant role in the organisation progression and growth. Innovation can happen in the products, processes, and services being embark by organisations to make more profit by reducing operational cost and making processes more efficient. The concern over the environment all around the world has encouraged innovation to be more tailored to the “green”. “Green” is a name that being associated with anything or any action that has impact to the environment such as green building, green government and green innovation. This constructive research is a qualitative multicases study.Data collection is done via interviews, focus group discussions and document analysis. The result has been analyzed and to see the themes emerge from the data before the analysis being interpreted. This paper discusses the impact of green innovation to the top management leadership in the Governmentlinked Companies (GLCs) in Malaysia. The key findings highlighted that the leadership must be sensitive and understand the green demand and situational in the Malaysia and around the world with respect to the industries that these GLCs are operated. This is where the top management leadership “attribute” is justified to fit the green innovation implementation

Investigating the influence of lean six sigma practices on quality performance in medical device manufacturing industry / Sim Choon Ling...[et al.]

With the growing pressure to gain optimum level of quality and speed, Lean and Six Sigma practices have been acknowledgedas viable alternatives for process improvement. Separately, both methodologies were unable to drive process improvement to its full potential thus recent years have witnessed greater tendency for Lean and Six Sigma practices to be implemented in an integrated way. This paper attempted to highlight the key strengths, weaknesses and criticisms of Lean and Six Sigma practices as a separate methodology as well as an overview on how the two methodologies complement each other into a more robust and comprehensive approach. Furthermore, although there is a growing body of anecdotal evidence in supporting the positive linkage of Lean Six Sigma (LSS) practices in enhancing quality performance nevertheless the abundance of non-empirical evidence on whether the integration of Lean and Six Sigma practices is tied to superior performance improvement than either on a standalone basis has triggered the needs to further verifying this issue. The objective of this paper is to define and develop an agenda for future research to investigate the impact of LSS practices on quality performance in medical device manufacturing (MDM) industry

Top management perception on green innovation in Malaysian GLCS practice

Today the environmental issues have influenced the organizations all over the world to innovate into green environment.Hence, Government-Linked Companies (GLCs) in Malaysia has to follow the green implementation trends in doing businesses either locally or globally.This study explores the perception of the top management in GLCs towards green innovation implementation in their organizations, and the reason of the implemention for the compacies that already employ the green innovation.This is a multiple case studies where the organizations selected are according to the categories of the GLCs industries.Data are collected from the interviews conducted with the top managers of the GLCs at their offices.The findings show that green innovation is implemented by the top management direction where they make the current organizational frugal innovation into green. The implementation outcome provides the GLCs with organizational sustainability through the image, branding and more green projects in the future as they are being the leader in their industries