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This presentation was given during Georgia Southern University\u27s Eagle Techxpo

Essential Audits for Proactive Electronic Resource Access Support

As electronic resource access (ERA) issues increase in frequency and complexity, technical services librarians are on the lookout for proactive techniques to identify and address these issues before they become a problem for patrons. This poster presents a series of “essential audits” employed by the ERA support team at Georgia Southern University in Statesboro, GA, to catch access issues before they are reported by patrons or public services librarians. Regular audits include bi-weekly link tests on the library’s A-Z Database List, quarterly link asset tests in LibGuides, rolling authentication audits of link resolver records, and ad hoc audits of 856 links

Choosing the Right Discovery Tool: Making a Discovery Task Force Function Effectively

This presentation describes a systematic way to go about selecting the best Discovery Tool for your institution. Selection is much more than pricing, vendor demonstrations or recommendations from a few colleagues. How do you go from an administrative decision to add a discovery service to the final decision? This presentation will outline the steps taken by the Discovery Task Force at Georgia Southern University which included selecting a service based on a set of criteria, implementation, as well as faculty and staff training