Relieving the Overloaded Help Desk: A Knowledge Management Approach

The establishment of an organizational help desk (HD) is to provide technical support to users when they encounter technical problems related to hardware, software and network connections. Due to the lack of resources, users often have to wait for a considerably long time before their enquiries and problems are answered and solved. This paper discusses the background of HD and its existing challenges. The application of Knowledge Management (KM) techniques and Knowledge Management System (KMS) enables HD to manage its knowledge effectively. In addition, the combination is capable of relieving the overloaded HD by shifting some of the troubleshooting responsibilities to users

An Ontology-based Collaborative Knowledge Management Network to Enhance the Reusability of Inter-organizational Knowledge

A number of knowledge management (KM) approaches based on individual organizational KM strategies and business requirements have been developed without taking system interoperation into consideration. In this paper, a collaborative inter-organizational KM network is proposed to allow various organizations to access and retrieve inter-organizational knowledge. While knowledge engineers can reuse the inter-organizational knowledge to create and evaluate its own organizational knowledge, general users benefit from the effectiveness and efficiency of searching for relevant inter-organizational knowledge within the networ

Modeling of Nanocomposite Structures to Evaluate the Effect of Nanoplatelet Interphase Region on Electric Field Intensity

The effects of the nanoplatelet interphase region on the electric field intensity within a nanocomposite structures are presented in this paper. The modeling of the nanoplatelet and its interphases was performed by using the Finite Element Method Magnetics (FEMM) 4.2 software. Two possible structures of the nanoplatelet were simulated – with and without interphases. In addition, two different models of interphase structures surrounding the nanoplatelet were analyzed – one with rectangular-shaped interphase and the other with circularly-shaped interphase. Both sets of the model interphase were assumed to have different thicknesses and radii. The results showed that the presence of the nanoplatelet interphase affected the electric field intensity of the nanocomposite

Regulatory networks and connected components of the neutral space

The functioning of a living cell is largely determined by the structure of its regulatory network, comprising non-linear interactions between regulatory genes. An important factor for the stability and evolvability of such regulatory systems is neutrality - typically a large number of alternative network structures give rise to the necessary dynamics. Here we study the discretized regulatory dynamics of the yeast cell cycle [Li et al., PNAS, 2004] and the set of networks capable of reproducing it, which we call functional. Among these, the empirical yeast wildtype network is close to optimal with respect to sparse wiring. Under point mutations, which establish or delete single interactions, the neutral space of functional networks is fragmented into 4.7 * 10^8 components. One of the smaller ones contains the wildtype network. On average, functional networks reachable from the wildtype by mutations are sparser, have higher noise resilience and fewer fixed point attractors as compared with networks outside of this wildtype component.Comment: 6 pages, 5 figure

Low threshold linear cavity mode-locked fiber laser using microfiber-based carbon nanotube saturable absorber

In this work, we demonstrate a linear cavity mode-locked erbium-doped fiber laser in C-band wavelength region. The passive mode-locking is achieved using a microfiber-based carbon nanotube saturable absorber. The carbon nanotube saturable absorber has low saturation fluence of 0.98 µJ/cm2. Together with the linear cavity architecture, the fiber laser starts to produce soliton pulses at low pump power of 22.6 mW. The proposed fiber laser generates fundamental soliton pulses with a center wavelength, pulse width, and repetition rate of 1557.1 nm, 820 fs, and 5.41 MHz, respectively. This mode-locked laser scheme presents a viable option in the development of low threshold ultrashort pulse system for deployment as a seed laser

Simulation of nanodielectrics: nanoparticle and interphase effects on electric field distributions

Nanodielectrics have been regarded as a class of material system that can provide significantly improved chemical, mechanical and dielectric properties over conventional microcomposites. This is due to the presence of a high volume fraction of the interphase between nanoparticles and polymers. However, precise effects of nanodielectrics are not well understood, leading to difficulties in interpreting the dielectric behaviours of nanodielectrics. In the current work, effects of nanoparticle distributions, interparticle distances, nanoparticle sizes, interphase permittivities and interphase thicknesses on the possible electric field variations within a nanodielectric model have been simulated using Finite Element Method Magnetics (FEMM) 4.2. The results demonstrate that different nanoparticle and interphase configurations lead to different effects on the electric field intensity within the nanodielectric model. Mechanisms leading to changes in dielectric properties based on the observed electric field variations are discussed

Effects of water on breakdown characteristics of polyethylene composites

The current work investigated the effects of oxide- and nitride-based silicon nanoparticles on the water absorption and dielectric breakdown characteristics of low density polyethylene (LDPE). The results showed that hydrophobic LDPE, when added with silicon dioxide nanoparticles, became prone to water absorption. In contrast, LDPE, when added with silicon nitride nanoparticles, attracted much less water. These water absorption behaviors consequently affected the breakdown characteristics of the materials, where LDPE with silicon dioxide nanoparticles showed lower breakdown strength than LDPE with silicon nitride nanoparticles. These differences are discussed based on the surface chemistries of the nanoparticles

Mode oscillation and harmonic distortions associated with sinusoidal modulation of semiconductor lasers

This paper investigates mode dynamics, operation characteristics and signal distortions associated with sinusoidal modulation of semiconductor lasers. The study is based on intensive integrations of the multimode rate equation model of semiconductor lasers over wide ranges of the modulation frequency and depth. The rate equations take into account both spectral symmetric and asymmetric suppressions of modal gain. The higher harmonic distortions as well as the half harmonic distortion associated with the period doubling effect are investigated. The study is applied to both cases of single-mode and multimode oscillations of the non-modulated laser. The obtained results showed that the modulated signal has six distinct waveforms depending on the modulation conditions; three types have continuous periodic waveforms and the others have periodic pulsing waveforms. The modulated laser is found to oscillate in a single mode under weak modulation where the modulated signal is continuous, whereas the pulsing signals are associated with multimode oscillation. The higher harmonic distortions of single-mode laser are lower than those of two-mode lasers, and become serious at modulation frequencies around the relaxation oscillation frequency. These distortions are highest when the laser output is pulsating and the pulses are superposed by relaxation oscillations. © EDP Sciences, Società Italiana di Fisica, Springer-Verlag 2012

Effects of School Closures, 2008 Winter Influenza Season, Hong Kong

In winter 2008, kindergartens and primary schools in Hong Kong were closed for 2 weeks after media coverage indicated that 3 children had died, apparently from influenza. We examined prospective influenza surveillance data before, during, and after the closure. We did not find a substantial effect on community transmission