Affective Experiences of International and Home Students during the Information Search Process

An increasing number of students are studying abroad requiring that they interact with information in languages other than their mother tongue. The UK in particular has seen a large growth in international students within Higher Education. These non-native English speaking students present a distinct user group for university information services, such as university libraries. This article presents the findings from an in-depth study to understand differences between the search processes of home and international students. Data were collected using an online survey and diary-interview to capture thoughts and feelings in a more naturalistic way. International students are found to have similar information search processes to those of home students, but sometimes face additional difficulties in assessing search results such as confusion when dealing with differing cultural perspectives. The potential implications for information service providers, particularly university libraries, are discussed, such as providing assistance to students for identifying appropriate English sources

Transportation systems evaluation methodology development and applications, phase 3

Transportation systems or proposed changes in current systems are evaluated. Four principal evaluation criteria are incorporated in the process, operating performance characteristics as viewed by potential users, decisions based on the perceived impacts of the system, estimating what is required to reduce the system to practice; and predicting the ability of the concept to attract financial support. A series of matrix multiplications in which the various matrices represent evaluations in a logical sequence of the various discrete steps in a management decision process is used. One or more alternatives are compared with the current situation, and the result provides a numerical rating which determines the desirability of each alternative relative to the norm and to each other. The steps in the decision process are isolated so that contributions of each to the final result are readily analyzed. The ability to protect against bias on the part of the evaluators, and the fact that system parameters which are basically qualitative in nature can be easily included are advantageous

Information Search Process

Carol Kuhlthau, Professor II in the Department of Library and Information Science in the School of Communication, Information and Library Studies and Director of the Center for International Scholarship in School Libraries (CISSL), is internationally recognized for her research on the information search process (ISP). She has written many papers, articles, and books on the users’ perspective of information seeking including her latest, the second edition of Seeking Meaning: a Process Approach to Library and Information Services, published in 2004. She is a frequent keynote speaker and workshop presenter on the inquiry process and information literacy and is recipient of numerous prestigious research and service awards including the American Library Association Jesse Shera Research Award; the Association of College and Research Libraries Dudley Bibliographic Instruction Award; the American Association of School Librarians Distinguished Service Award; and the Library and Information Technology Association Kilgour Award for Research in Library and Information Technology and the Association of Library and Information Science Education Professional Contribution Award.This seminar is co-organised by the Centre for Information Technology in Education (CITE) and Faculty of Education, HKU Information literacy is a complex set of skills, abilities and knowledge that enables people to access, evaluate and use information in a global information society. This seminar will present a process approach to information literacy that is based on the model of the Information Search Process developed through extensive research over two decades. The ISP is proposed as a way of establishing basic information literacy in pre-service programs.published_or_final_versionCentre for Information Technology in Education, University of Hong Kon

Expert search strategies: the information retrieval practices of healthcare information professionals

Background: Healthcare information professionals play a key role in closing the knowledge gap between medical research and clinical practice. Their work involves meticulous searching of literature databases using complex search strategies that can consist of hundreds of keywords, operators, and ontology terms. This process is prone to error and can lead to inefficiency and bias if performed incorrectly. Objective: The aim of this study was to investigate the search behavior of healthcare information professionals, uncovering their needs, goals, and requirements for information retrieval systems. Methods: A survey was distributed to healthcare information professionals via professional association email discussion lists. It investigated the search tasks they undertake, their techniques for search strategy formulation, their approaches to evaluating search results, and their preferred functionality for searching library-style databases. The popular literature search system PubMed was then evaluated to determine the extent to which their needs were met. Results: The 107 respondents indicated that their information retrieval process relied on the use of complex, repeatable, and transparent search strategies. On average it took 60 minutes to formulate a search strategy, with a search task taking 4 hours and consisting of 15 strategy lines. Respondents reviewed a median of 175 results per search task, far more than they would ideally like (100). The most desired features of a search system were merging search queries and combining search results. Conclusions: Healthcare information professionals routinely address some of the most challenging information retrieval problems of any profession. However, their needs are not fully supported by current literature search systems and there is demand for improved functionality, in particular regarding the development and management of search strategies

Modelling interaction with economic models of search

Understanding how people interact when searching is central to the study of Interactive Information Retrieval (IIR). Most of the prior work has either been conceptual, observational or empirical. While this has led to numerous insights and findings regarding the interaction between users and systems, the theory has lagged behind. In this paper, we extend the recently proposed search economic theory to make the model more realistic. We then derive eight interaction based hypotheses regarding search behaviour. To validate the model, we explore whether the search behaviour of thirty-six participants from a lab based study is consistent with the theory. Our analysis shows that observed search behaviours are in line with predicted search behaviours and that it is possible to provide credible explanations for such behaviours. This work describes a concise and compact representation of search behaviour providing a strong theoretical basis for future IIR research

Information seeking behavioural paths of physicians for diabetes mellitus care: a qualitative comparative analysis of information needs, sources, and barriers

This study addresses diabetes physicians’ information seeking behavioural paths (digital, conventional, interpersonal) which lead to information needs satisfaction and the barriers encountered in this process. The study was based on empirical evidence from a survey of 159 physicians. Theoretical analysis was informed by Wilson’s model of information seeking behaviour. The data were analysed using fuzzy set qualitative comparative analysis method. The method was successful in identifying five behavioural paths leading to physicians’ information needs satisfaction (professional/health coaching) which demonstrate different relationships between information sources (conventional/interpersonal/digital) and information barriers (personal/digital illiteracy) and five behavioural paths that are not leading to satisfaction

Using assignment data to analyse a blended information literacy intervention: a quantitative approach

This research sought to determine whether a blended information literacy learning and teaching intervention could statistically significantly enhance undergraduates’ information discernment compared to standard face-to-face delivery. A mixture of face-to-face and online activities, including online social media learning, was used. Three interventions were designed to develop the information literacies of first-year undergraduates studying Sport and Exercise at Staffordshire University and focused on one aspect of information literacy: the ability to evaluate source material effectively. An analysis was devised where written evaluations of found information for an assessment were converted into numerical scores and then measured statistically. This helped to evaluate the efficacy of the interventions and provided data for further analysis. An insight into how the information literacy pedagogical intervention and the cognitive processes involved in enabling participants to interact critically with information is provided. The intervention which incorporated social media learning proved to be the most successful learning and teaching approach. The data indicated that undergraduate students’ information literacy can be developed. However, additional long-term data is required to establish whether this intervention would have a lasting impact

Facilitating Pupil Thinking About Information Literacy

Whilst information literacy is frequently taught through the imposition on learners of an established framework, this paper suggests a different approach by taking a lead from James Herring’s ideas. Specifically, it provides guidance to school-based information professionals who would like to encourage their pupils to devise their own flexible, information literacy models which are unique to them. Drawing on existing material in information science and wider thought, it proposes areas for coverage and considers how information professionals may support the dynamic process of model construction. It is recommended that those who are intent on facilitating the creation of personal information literacy models help pupils to identify the roles they take on in their lives, to reflect on the information needs that result, to ascertain the information they require in particular situations, to explore their information-seeking activities, to consider means by which information can be captured and to give thought as to how the information they have accessed may be used. This framework is, however, by no means rigid and readers are, of course, free to make their own adjustments