52 research outputs found

    Customer Relationship Management

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    MapperMania: A Framework for Native Multi-Tenancy Business Object Mapping to a Persistent Data Source

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    The Software-as-a-Service delivery model bears new challenges for application developers. Especially in the context of enterprise resource planning software targeting the SME market, new problems arise. Most of them agglomerate around the occurrence of multi-tenancy. This paper describes the framework MapperMania which aims to establish an abstraction layer between the persistence layer and the domain model. Leveraging MapperMania, the domain model is able to abstract from multi-tenancy and changes in the underlying infrastructure

    How to Juggle Columns: An Entropy-Based Approach for Table Compression

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    Many relational databases exhibit complex dependencies between data attributes, caused either by the nature of the underlying data or by explicitly denormalized schemas. In data warehouse scenarios, calculated key figures may be materialized or hierarchy levels may be held within a single dimension table. Such column correlations and the resulting data redundancy may result in additional storage requirements. They may also result in bad query performance if inappropriate independence assumptions are made during query compilation. In this paper, we tackle the specific problem of detecting functional dependencies between columns to improve the compression rate for column-based database systems, which both reduces main memory consumption and improves query performance. Although a huge variety of algorithms have been proposed for detecting column dependencies in databases, we maintain that increased data volumes and recent developments in hardware architectures demand novel algorithms with much lower runtime overhead and smaller memory footprint. Our novel approach is based on entropy estimations and exploits a combination of sampling and multiple heuristics to render it applicable for a wide range of use cases. We demonstrate the quality of our approach by means of an implementation within the SAP NetWeaver Business Warehouse Accelerator. Our experiments indicate that our approach scales well with the number of columns and produces reliable dependence structure information. This both reduces memory consumption and improves performance for nontrivial queries

    User, Use & Utility Research - The Digital User as New Design Perspective in Business and Information Systems Engineering

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    Business and Information Systems Engineer- ing (BISE) is at a turning point. Planning, de- signing, developing and operating IT used to be a management task of a few elites in pub- lic ad-ministrations and corporations. But the continuous digitization of nearly all areas of life changes the IT landscape fundamentally. Success in this new era requires putting the human perspective – the digital user – at the very heart of the new digitized service-led economy. BISE faces not just a temporary trend but a complex socio-technical phenomenon with far-reaching implications. The challenges are manifold and have major consequences for all stakeholders, both in information systems and management research as well as in practice. Corporate processes have to be re-designed from the ground up, starting with the user’s perspective, thus putting usage experience and utility of the individual center stage. The digital service economy leads to highly personalized application systems while orga- nizational functions are being fragmented. Entirely new ways of interacting with infor- mation systems, in particular beyond desk- top IT, are being invented and established. These fundamental challenges require novel approaches with regards to innovation and development methods as well as adequate concepts for enterprise or service system ar- chitectures. Gigantic amounts of data are be- ing generated at an accelerating rate by an in- creasing number of devices – data that need to be managed. In order to tackle these extraordinary chal- lenges we introduce ‘user, use & utility’ as a new field of BISE that focuses primarily on the digital user, his or her usage behavior and the utility associated with system usage in the digitized service-led economy. The research objectives encompass the de- velopment of theories, methods and tools for systematic requirement elicitation, sys- tems design, and business development for successful Business and Information Systems Engineering in a digitized economy – infor- mation systems that digital users enjoy us- ing. This challenge calls for leveraging in- sights from various scientific disciplines such as Design, Engineering, Computer Science, Psychology and Sociology. BISE can provide an integrated perspective, thereby assuming a pivotal role within the digitized service led economy

    User, Use & Utility Research: The Digital User as New Design Perspective in Business andInformation Systems Engineering

    Get PDF
    Business and Information Systems Engineering (BISE) is at a turning point. Planning, designing, developing and operating IT used to be a management task of a few elites in public ad-ministrations and corporations. But the continuous digitization of nearly all areas of life changes the IT landscape fundamentally. Success in this new era requires putting the human perspective - the digital user - at the very heart of the new digitized service-led economy. BISE faces not just a temporary trend but a complex socio-technical phenomenon with far-reaching implications. The challenges are manifold and have major consequences for all stakeholders, both in information systems and management research as well as in practice. Corporate processes have to be re-designed from the ground up, starting with the user's perspective, thus putting usage experience and utility of the individual center stage. The digital service economy leads to highly personalized application systems while organizational functions are being fragmented. Entirely new ways of interacting with information systems, in particular beyond desktop IT, are being invented and established. These fundamental challenges require novel approaches with regards to innovation and development methods as well as adequate concepts for enterprise or service system architectures. Gigantic amounts of data are being generated at an accelerating rate by an increasing number of devices - data that need to be managed. In order to tackle these extraordinary challenges we introduce ‘user, use & utility' as a new field of BISE that focuses primarily on the digital user, his or her usage behavior and the utility associated with system usage in the digitized service-led economy. The research objectives encompass the development of theories, methods and tools for systematic requirement elicitation, systems design, and business development for successful Business and Information Systems Engineering in a digitized economy - information systems that digital users enjoy using. This challenge calls for leveraging insights from various scientific disciplines such as Design, Engineering, Computer Science, Psychology and Sociology. BISE can provide an integrated perspective, thereby assuming a pivotal role within the digitized service led economy
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