Complex service offerings : a theoretical exposition and empirical investigation

It is generally acknowledged that not all services are alike, still little has been done to distinguish between service offerings of different varieties. While some service offerings are simple and others complex, how they differ is not yet understood. This dissertation addresses what distinguishes complex services from simpler services, why an inquiry into complex services is needed, and how a knowledge of complex services can inform research. In order to address these questions a new organizing framework for categorizing services is developed. This framework helps to make sense of service offering heterogeneity. A description of the service offering types belonging to the framework is presented to illustrate why inquiry into complex services is needed. In order to demonstrate how complex services may be used in empirical research, a model and hypotheses is built to test complex service contexts' potential as a new domain of fruitful research. This study found that customers' perceptions of role ambiguity are potentially negatively impacted by service complexity. This research also demonstrates that customers' perceptions of role ambiguity is affected both by the breadth and depth of participation by service coordinators, a role unique to complex service contexts.Includes bibliographical reference

IS 502 Vocation of Ministry

Required Texts Foster, R. (1978) Celebration of Discipline. San Francisco: Harper Collins. Foster, R. (1983) Study Guide for Celebration of Discipline. San Francisco: Harper Collins. Smith, G. (1999). Courage and Calling: Embracing Your God-Given Potential, Downers Grove, IL: InterVarsity Press. Stevens, P. (1999). The Other Six Days: Vocation, Work and Ministry. Rediger, L. (2003). Beyond the Scandals: A Guide to Healthy Sexuality for Clergy. Minneapolis, MN: Fortress Press. Woodley, R. (2001). Living in Color: Embracing God’s Passion for Diversity. Grand Rapids, MI: Chosen Books. Choose one of the following: Clouse, B. and R. (1989). Women in Ministry: Four Views. Downers Grove, IL: InterVarsity Press. Groothuis, R.M. (1997). Good News for Women: A Biblical Picture of Gender Equality, Grand Rapids, MI: Baker.https://place.asburyseminary.edu/syllabi/1901/thumbnail.jp

Hagiography and Theology for a Comprehensive Reformed Church: John Gauden and the portrayal of Ralph Brownrigg

Ralph Brownrigg died in his lodgings in the Temple m London on 7 December 1659. He was buried at the Temple Church ten days later. John Gauden preached the funeral sermon and later remarked on the quality of his audience. Brownrigg's eminence was demonstrated, he suggested, "by that honourable and ample concourse of so many eagles to his corpse and funerals, which were attended by noblemen, by gentlemen, by judges, by lawyers, by divines, by merchants and citizens of the best sort then in London, these flocked to his sepulchre, these followed the bier, these recounted his worth, these deplored their own and their age's loss of him."This is the author accepted manuscript. The final version is available from the Calvin Theological Seminary in the Calvin Theological Journal (2015) Vol. 50 Issue 2, pp. 181-210

A “Theological Junto”: the 1641 Lords’ subcommittee on religious innovation

The 1641 Lords’ sub-committee on religious innovation has never been the focus of a dedicated study, despite its acknowledged significance. This article presents the sub-committee as an attempt to control parliamentary discussion of the Church. Its membership was carefully selected to ensure that it would have an anti-Arminian bias. Its discussions addressed a wide range of doctrinal and liturgical questions. The Conformist members of the sub-committee were attempting to re-assert the Reformed identity of the English Church, and roll back the doctrinal and liturgical developments of the 1630s. However, despite the political crisis, they were not prepared to give much ground to Puritan opinion. The sub-committee therefore illustrates the strength of commitment, even amongst leading Reformed theologians, to the idiosyncratic aspects of the English Church Settlement. It is therefore a significant witness to the development of English Conformist opinion.This is the author accepted manuscript. The final version is available from Taylor & Francis via http://dx.doi.org/10.1080/0268117X.2015.110697

The Technology Effect: How Perceptions of Technology Drive Excessive Optimism

Purpose: We propose that constant exposure to advances in technology has resulted in an implicit association between technology and success that has conditioned decision makers to be overly optimistic about the potential for technology to drive successful outcomes. Three studies examine this phenomenon and explore the boundaries of this “technology effect.” Design/Methodology/Approach: In Study 1, participants (N = 147) made simulated investment decisions where the information about technology was systematically varied. In Study 2 (N = 143), participants made decisions in a resource dilemma where technology was implicated in determining the amount of a resource available for harvest. Study 3 (N = 53 and N = 60) used two implicit association tests to examine the assumption that people associate technology with success. Findings: Results supported our assumption about an implicit association between technology and success, as well as a “technology effect” bias in decision making. Signals of high performance trigger the effect, and the effect is more likely when the technology invoked is unfamiliar. Implications: Excessive optimism that technology will result in success can have negative consequences. Individual investment decisions, organizational decisions to invest in R&D, and societal decisions to explore energy and climate change solutions might all be impacted by biased beliefs about the promise of technology. Originality/Value: We are the first to systematically examine the optimistic bias in the technology effect, its scope, and boundaries. This research raises decision makers’ awareness and initiates research examining how the abstract notion of technology can influence perceptions of technological advances

Cod1p/Spf1p is a P-type ATPase involved in ER function and Ca2+ homeostasis

The internal environment of the ER is regulated to accommodate essential cellular processes, yet our understanding of this regulation remains incomplete. Cod1p/Spf1p belongs to the widely conserved, uncharacterized type V branch of P-type ATPases, a large family of ion pumps. Our previous work suggested Cod1p may function in the ER. Consistent with this hypothesis, we localized Cod1p to the ER membrane. The cod1Δ mutant disrupted cellular calcium homeostasis, causing increased transcription of calcium-regulated genes and a synergistic increase in cellular calcium when paired with disruption of the Golgi apparatus–localized Ca2+ pump Pmr1p. Deletion of COD1 also impaired ER function, causing constitutive activation of the unfolded protein response, hypersensitivity to the glycosylation inhibitor tunicamycin, and synthetic lethality with deletion of the unfolded protein response regulator HAC1. Expression of the Drosophila melanogaster homologue of Cod1p complemented the cod1Δ mutant. Finally, we demonstrated the ATPase activity of the purified protein. This study provides the first biochemical characterization of a type V P-type ATPase, implicates Cod1p in ER function and ion homeostasis, and indicates that these functions are conserved among Cod1p's metazoan homologues

The effect of seed moisture content and hot water treatment on carrot seed viability and Alternaria radicina control

Hot water treatment of seeds to control seedborne pathogens is an important tool for organic seed production. Reducing seed moisture content may have the potential to increase carrot (Daucus carota L. var. sativus D.C.) seed tolerance to treatment. Two hot water seed treatment experiments were conducted

How Do the Lives of Participants in a Housing Mobility Program Change After They Move? A Case Study of the Mobility Connection Program

SPI Research Brief No. 20-01. This brief outlines the results of an assessment of Mobility Connection, a housing mobility program in St. Louis, Missouri. Mobility Connection is administered through Ascend STL and this assessment was conducted in partnership with the Social Policy Institute at Washington University in St. Louis. Our research focused on answering the following questions: How do Mobility Connection participants report their lives changing since moving to a High Opportunity Area? How do participants feel about the quality of the Mobility Connection program? To answer these questions, researchers administered a novel survey to 20 Mobility Connection participants who had completed a move with support from the program

The Impact of Motivation on Continued VFR into IMC: Another Perspective to an On-Going Problem

Continued flight under visual flight rules into instrument meteorological conditions remains the predominant cause for fatal accidents by percentage for general aviation aircraft operations. There are gaps in the research in determining how motivation might influence the decision-making process. Therefore, the purpose of this study was to determine how motivation and meteorological conditions might affect a pilot’s willingness to persist in flight into meteorological conditions. Four hundred and fifty-four general aviation pilots participated in a mixed factorial experiment to assess their willingness to persist in varying weather conditions. Participants were randomly assigned into one of three motivation groups (intrinsic, extrinsic, or no motivation) and were subjected to all three meteorological conditions (visual, marginal, and instrument) that were randomized in order of appearance. They were then asked to indicate their willingness to persist in each condition via a slider scale, scaled from 0 to 100. The results indicated the main effect of meteorological condition has a significant effect on willingness to persist, while the main effect of motivation did not. The interaction between meteorological condition and motivation resulted in a significant effect, particularly in the marginal meteorological condition