E-commerce ethics and its impact on buyer repurchase intentions and loyalty: an empirical study of small and medium Egyptian businesses

The theoretical understanding of e-commerce has received much attention over the years; however, relatively little focus has been directed towards e-commerce ethics, especially the SMEs B2B e-commerce aspect. Therefore, the purpose of this paper is to develop and empirically test a framework that explains the impact of SMEs B2B e-commerce ethics on buyer repurchase intentions and loyalty. Using SEM to analyse the data collected from a sample of SME e-commerce firms in Egypt, the results indicate that buyers’ perceptions of supplier ethics construct is composed of six dimensions (security, non-deception, fulfilment/reliability, service recovery, shared value, and communication) and strongly predictive of online buyer repurchase intentions and loyalty. Furthermore, our results also show that reliability/fulfilment and non-deception are the most effective relationship-building dimensions. In addition, relationship quality has a positive effect on buyer repurchase intentions and loyalty. The results offer important implications for B2B e-commerce and are likely to stimulate further research in the area of relationship marketing

Tunable liquid crystal multifocal microlens array

Abstract A novel liquid crystal microlens array with tunable multifocal capability, high optical power and fill-factor is proposed and experimentally demonstrated. A specific hole pattern design produces a multifocal array with only one voltage control. Three operations modes are possible, “Off”, “Tunable Multifocal” and “Unifocal”. The design is patterned in both substrates. Then, the substrates are arranged in symmetrical configuration. The result is a high optical power in comparison with typical hole patterned structures. Besides, it is proposed a hexagonal pattern that produces a high fill factor, specially indicated for some applications as Integral Imaging. The array has several useful characteristics for this type of application: tunability for the loss of resolution; multifocal for extended DOF; high fill factor for increase the number of views; and low power consumption for integration in portable devices. Moreover, the optical characteristics of the proposed device could bring new applications in other fields

Inter-organizational Public e-Service Development: Emerging Lessons from an Inside-Out Perspective

E-service development has grown to become a daily practice in most public organizations as a means for realizing digital agendas and e-government initiatives on different levels (local, regional, national and transnational governmental levels). Public e-service development is often an inter-organizational (IO) effort with multiple actors and organizations involved in the multi-faceted dimensions of design, development and delivery decisions. Still, there is a lack of research focusing on IO public e-service development practices in particular. In order to address this lack we elaborate on reported challenges and their implications for IO public e-service development in practice. By returning to two empirical cases of IO public e-service development, the IO dimension is evolved. Our purpose is to highlight challenges in IO public e-service development with implications for research and practice. Findings are presented as eight emerging lessons learned from an inside-out perspective related to phases in IO public e-service development processes