Delivering McJustice? The Probation Factory at the Magistrates’ Court

Despite playing a pivotal role in thousands of defendants’ experiences of criminal justice every year, the role of probation workers in the English and Welsh Magistrates’ courts has been neglected by researchers for several decades. This article presents the findings of an ethnographic study of the work of probation staff in two such courts. The study suggests that probation work in this context is being squeezed into an operating model which bears all the hallmarks of a process described by Ritzer as ‘McDonaldization’. It is argued that the proximate causes of McDonaldization in this sub-field of probation work lie at the intersection of parallel Government-led reform programmes – Transforming Rehabilitation and Transforming Justice – which have respectively focused on creating a market for probation services and enhancing the administrative efficiency of criminal proceedings. Until now, almost no attention has been paid, either by researchers or policy-makers, to the intersection of these programmes of reform in the probation suites at the Magistrates’ courts

A model of a specialist transitional support and liaison service within the Offender Personality Disorder Pathway in Wales: Learning from a regional pilot service

The process of transitioning from custody to the community can be a time of increased risk of reoffending and heightened anxiety brought on by uncertainty of future plans and unfamiliarity of new surroundings. This period can be particularly problematic for those experiencing complex needs or suffering with mental health difficulties. To address this concern, the Offender Personality Disorder Pathway (OPDP) in Wales established a Transitional Support Liaison service. This pilot service began with a focus on women’s criminal justice journeys and evident benefits led to service expansion to additionally address men’s transitions to the community through Approved premises. This practice note outlines the learning from these services, presenting a model of service delivery that can be adopted and expanded more widely. The paper concludes with recommendations and plans for service expansion

Probation reform, the RAR and the forgotten ingredient of supervision

Considering the current review of probation services in England and Wales, this comment piece acknowledges the disappearance of supervision as a cornerstone of effective rehabilitation and the emergence of Rehabilitative Activity Requirements (RARs) replacing supervision. The authors raise concerns about the effectiveness of RARs and at this juncture argue the importance of retaining supervision within the responsibilities of National Probation Service case managers and safeguarding against it becoming an intervention that is delivered by external providers

Towards a desistance-focused approach to probation supervision for people who have committed Intimate Partner Violence: A digital toolkit pilot study

We analyse practitioner and service user reflections on a digitally enabled toolkit designed to enable desistance-focused conversations within routine probation supervision of men with convictions for Intimate Partner Violence in England and Wales. We explore how to embed inclusive therapeutic service provision within the role of public sector National Probation Service practitioners through the testimony of case managers (N = 9) and people on probation (N = 7). We discuss the strengths and challenges of the approach and its implementation. The findings are discussed in the context of: the forthcoming Domestic Abuse Bill; the renationalisation of probation; the recovery of probation services following the COVID-19 pandemic; and the emergence of technology that supports desistance