The γγ→A0A0\gamma \gamma \to A^0 A^0 process at a γγ\gamma \gamma Collider

The helicity amplitudes for the process $\gamma \gamma \to A^0 A^0$ are studied to 1-loop order in the minimal SUSY (MSSM) model, where $A^0$ is the CP-odd Higgs particle. Simple exact analytic formulae are obtained, in terms of the $C_0$ and $D_0$ Passarino-Veltman functions; in spite of the fact that the loop-diagrams often involve different particles running along their sides. For a usual mSUGRA set of parameters, $\sigma (\gamma \gamma \to A^0 A^0) \sim (0.1-0.2)\rm fb$ is expected. If SUSY is realized in Nature, these expressions should be useful for understanding the Higgs sector.Comment: Misprints in typos corrected, 1 reference added e-mail: [email protected]

Tests of Higgs Boson Couplings at a mu+mu- Collider

We investigate the potential of a muon collider for testing the presence of anomalous Higgs boson couplings. We consider the case of a light (less than $160 GeV$) Higgs boson and study the effects on the Higgs branching ratios and total width, which could be induced by the non standard couplings created by a class of dim=6 $SU(3)\times SU(2)\times U(1)$ gauge invariant operators satisfying the constraints imposed by the present and future hadronic and $e^-e^+$ colliders. For each operator we give the minimal value of the $\mu^+\mu^-$ integrated luminosity needed for the muon collider ($\mu C$) to improve these constraints. Depending on the operator and the Higgs mass, this minimal $\mu C$ luminosity lies between $0.1 fb^{-1}$ and $100 fb^{-1}$.Comment: 18 pages and 4 figures; version to be published in Phys. Rev.D. e-mail: [email protected]

Electron Spectra in the Ionization of Atoms by Neutrinos

For neutrinos of O(10keV) energies, their oscillation lengths are less than a few hundred meters, thereby suggesting the fascinating idea of oscillation experiments of small geometrical size. To help evaluating this idea we calculate the ionization cross sections of H, He, Ne and Xe, using any neutrino flavor, in the few keV energy range. We find that the atomic ionization cross sections per electron are always smaller than the neutrino cross sections off free electrons, approaching it from below as the energy increases to the 100 keV region. At the 10-20 keV range though, atomic binding effects are very important, particularly for the heavier atoms, inducing a factor of two reduction of the Xe ionization cross section, compared to the free electron one.Comment: Typos corrected. Version appeared in Phys. Rev. D70:113008 (2004

The heavy neutral Higgs signature in the gamma gamma to Z Z process

If the Standard Model (SM) Higgs particle is sufficiently heavy, then its contribution to gamma gamma to Z Z should be largely imaginary, interfering with the also predominantly imaginary SM "background" generated by the W-loop. For standard model Higgs masses in the region 200 \lsim m_H \lsim 500 GeV, this interference is found to be constructive and increasing the Higgs signal. In the minimal SUSY case an interference effect should also appear for the contribution of the heavier CP-even neutral Higgs boson H^0, provided it is sufficiently heavy. The effect is somewhat reduced though, by the smallness of the H^0 width and the gamma gamma and ZZ branching ratios. The interference is again found to be constructive for part of the parameter space corresponding to sfermion masses at the TeV scale and maximal stop mixing. For both the SM and SUSY cases, regions of the parameter space exist though, where the interference may be destructive. It is therefore essential to take these effects into account when searching for possible scalar Higgs-like candidates. To this aim, we present the complete analytic expressions for both resonance and background amplitudes.Comment: version submitted to EPJC; 34 pages and 6 figures. e-mail: [email protected]

How to reduce the negative impact of customer non-compliance: an empirical study

This article focuses on the notion of customer non-compliance with front-line employees' instructions and company's policies during the service encounter. The aim of the study is to offer an alternative solution to the issue of customer non-compliance, exploring the factors that reduce its negative impact on service quality. For that reason, we developed a conceptual framework integrating the negative influence of customer non-compliance on perceived service quality with three moderating effects. To test the validity of the framework, a hierarchical approach was followed and data were collected from 120 managers and 585 customers of 120 hotels. The results confirm the negative influence of customer non-compliance on perceived service quality and indicate three organizational factors as reducing moderators of this influence: customer orientation, service blueprinting effectiveness and employee empowerment. Based on these conclusions, important implications for academics and practitioners are drawn

The gamma gamma to Z Z process and the search for virtual SUSY effects at a gamma gamma Collider

We study the helicity amplitudes of the process gamma gamma to ZZ in the Standard Model at high energy. These amplitudes receive contributions from the W and charged quark and lepton loops, analogous to those encountered in the gamma gamma to gamma gamma, gamma Z cases studied before. But gamma gamma to ZZ also receives contributions from the Higgs s-channel poles involving the effective Higgs-gamma gamma vertex. At energies of about 300 GeV, the amplitudes in all three processes are mainly helicity-conserving and almost purely imaginary; which renders them a very useful tool in searching for New Physics. As an example, a SUSY case is studied, and the signatures due to the virtual effects induced by a chargino-, charged slepton- or a lightest stop-loop in gamma gamma to ZZ, are explored. These signatures, combined with the analogous ones in gamma gamma to gamma gamma and gamma gamma to gamma Z, should help identifying the nature of possible New Physics particles.Comment: 28 pages and 6 figures; version to appear in E.P.J.C e-mail: [email protected]

Testing the Higgs boson gluonic couplings at LHC

We study Higgs + jet production at hadron colliders in order to look for new physics residual effects possibly described by the $dim=6$ operators {\O}_{GG} and {\widetilde\O}_{GG} which induce anomalous $Hgg$ and $Hggg$ couplings. Two ways for constraining these operators at LHC may be ~useful. The first is based on the total Higgs boson production rate induced by gluon-gluon fusion, in which the main cause of limitations are due to theoretical uncertainties leading to sensitivities of $|d_G|\simeq 3.\times 10^{-4}$ and $|\widetilde{d}_G|\simeq 1.4\times 10^{-3}$ for the corresponding anomalous couplings, in the mass range 100 GeV \lsim \mh \lsim 2~00 GeV. These results imply sensitivity to new physics scales of 51 and 24 TeV respectively. The second way investigated here concerns the shape of the Higgs transverse momentum; for which the theoretical uncertainties are less severe and the limitations are mainly induced by statistics. A simple analysis, based on the ratio of the number of events at large and low $p_T$ at LHC, leads to similar sensitivities, if only the $H\to \gamma \gamma$ decay mode is used. But the sensitivities can now be improved by a factor 2 to 10, depending on the Higgs mass, if the Higgs decay modes to $WW^*$, $ZZ^*$, $WW$, $ZZ$ are also used.Comment: 23 pages and 7 figures, version to appear in Phys.ReV.D. e-mail: [email protected]