Logistics outsourcing performance and loyalty behavior : Comparisons between Germany and the United States

Dieser Beitrag ist mit Zustimmung des Rechteinhabers aufgrund einer (DFG geförderten) Allianz- bzw. Nationallizenz frei zugänglich.This publication is with permission of the rights owner freely accessible due to an Alliance licence and a national licence (funded by the DFG, German Research Foundation) respectively.Purpose – The purpose of this paper is to examine how goal achievement and goal exceedance influence the aspects of loyalty in logistics outsourcing relationships. Specifically, it aims to develop and test a model of customer loyalty across two cultures to determine if dedicated strategies for building loyalty are required. Design/methodology/approach – This effort develops a conceptual model that provides a better understanding of the relationship between two dimensions of logistics outsourcing performance (goal achievement and goal exceedance) to loyalty across cultures. The model is then tested using structural equation modeling along with multi-group analysis. Findings – The findings indicate that goal achievement strongly influences the loyalty aspects of retention and referrals, but not extension. Meanwhile, all three dimensions of loyalty were influenced by goal exceedance of the logistics provider. Further, goal achievement was found to have a stronger effect on retention only, with goal exceedance demonstrating a stronger influence on extension and referrals. In addition, cultural differences in the model were identified. Research limitations/implications – Future research should examinemore transactional settings as well as other potential moderators that may be consequential to the examination of loyalty formation. Practical implications – The findings suggest that logistics service providers (LSPs) need to have an appreciation for the differences between goal achievement and goal exceedance as it relates to loyalty formation. In addition, LSPs need to adapt their performance goals based on cultural differences that may exist across their markets. Originality/value – The close examination of the two dimensions of outsourcing performance on three aspects of loyalty behavior builds on the extant literature. The examination across the two national settings provides yet another contribution of the study

The rheological behavior of CO2 ice: application to glacial flow on Mars

Vast amounts of solid CO2 reside in topographic basins of the south polar layered deposits (SPLD) on Mars and exhibit morphological features indicative of glacial flow. Previous experimental studies showed that coarse-grained CO2 ice is 1–2 orders of magnitude weaker than water ice under Martian polar conditions. Here we present data from a series of deformation experiments on high-purity, fine-grained CO2 ice over a broader range of temperatures than previously explored (158–213 K). The experiments confirm previous observations of highly non-linear power-law creep at larger stresses, but also show a transition to a previously-unseen linear-viscous creep regime at lower stresses. We examine the viscosity of CO2 within the SPLD and predict that the CO2-rich layers may be stronger than previously thought. We also predict that CO2 ice flows much more readily than H2O ice on steep flanks of SPLD topographic basins, allowing the CO2 to pond as observed.National Aeronautics and Space Administration (NASA) NNH16ZDA001N-SS

The rheological behavior of CO2 ice: application to glacial flow on Mars

Author Posting. © American Geophysical Union, 2020. This article is posted here by permission of American Geophysical Union for personal use, not for redistribution. The definitive version was published in Geophysical Research Letters 47(22), (2020): e2020GL090431, doi:10.1029/2020GL090431.Vast quantities of solid CO2 reside in topographic basins of the south polar layered deposits (SPLD) on Mars and exhibit morphological features indicative of glacial flow. Previous experimental studies showed that CO2 ice is 1–2 orders of magnitude weaker than water ice under Martian polar conditions. Here we present data from deformation experiments on pure, fine‐grained CO2 ice, over a broader range of temperatures than previously explored (158–213 K). The experiments confirm previous observations of highly nonlinear power law creep at larger stresses, but also show a transition to a previously unseen linear‐viscous creep regime at lower stresses. We examine the viscosity of CO2 within the SPLD and predict that the CO2‐rich deposits are modestly stronger than previously thought. Nevertheless, CO2 ice flows much more readily than H2O ice, particularly on the steep flanks of SPLD topographic basins, allowing the CO2 to pond as observed.This work was funded by NASA grant NNH16ZDA001N‐SSW awarded to Smith and Goldsby. Additional salary support for Cross was provided by the WHOI Investment in Science Fund.2021-04-2

Transient and steady state creep response of ice I and magnesium sulfate hydrate eutectic aggregates

Using uniaxial compression creep experiments, we characterized the transient and steady state deformation behaviors of eutectic aggregates of system ice I and MgSO4 • 11H2O (MS11; meridianiite), which has significance because of its likely presence on moons of the outer solar system. Synthetic samples of eutectic liquid bulk composition, which produce eutectic colonies containing 0.35–0.50 volume fraction MS11, were tested as functions of colony size and lamellar spacing, temperature (230–250 K), and confining pressure (0.1 and 50 MPa) to strains ≤ 0.2. Up to a differential stress of 6 MPa, the ice I‐MS11 aggregates display an order of magnitude higher effective viscosity and higher stress sensitivity than do aggregates of pure polycrystalline ice at the same conditions. The creep data and associated microstructural observations demonstrate, however, that the aggregates are additionally more brittle than pure ice, approaching rate‐independent plasticity that includes rupture of the hydrate phase at 6–8 MPa, depending on the scale of the microstructure. Microstructures of deformed samples reveal forms of semibrittle flow in which the hydrate phase fractures while the ice phase deforms plastically. Semibrittle flow in the icy shell of a planetary body would truncate the lithospheric strength envelope and thereby decrease the depth to the brittle‐ductile transition by 55% and reduce the failure limit for compressional surface features from 10 to ∼6 MPa. A constitutive equation that includes eutectic colony boundary sliding and intracolony flow is used to describe the steady state rheology of the eutectic aggregates

Crystallographic preferred orientation (CPO) development governs strain weakening in ice: insights from high-temperature deformation experiments

© The Author(s), 2021. This article is distributed under the terms of the Creative Commons Attribution License. The definitive version was published in Fan, S., Cross, A. J., Prior, D. J., Goldsby, D. L., Hager, T. F., Negrini, M., & Qi, C. Crystallographic preferred orientation (CPO) development governs strain weakening in ice: insights from high-temperature deformation experiments. Journal of Geophysical Research: Solid Earth, 126(12), (2021): e2021JB023173, https://doi.org/10.1029/2021JB023173.Strain weakening leads to the formation of high-strain shear zones and strongly influences terrestrial ice discharge. In glacial flow models, strain weakening is assumed to arise from the alignment of weak basal planes—the development of a crystallographic preferred orientation, CPO—during flow. However, in experiments, ice strain weakening also coincides with grain size reduction, which has been invoked as a weakening mechanism in other minerals. To interrogate the relative contributions of CPO development and grain size reduction toward ice strain weakening, we deformed initially isotropic polycrystalline ice samples to progressively higher strains between −4 and −30°C. Microstructural measurements were subsequently combined with flow laws to separately model the mechanical response expected to arise from CPO development and grain size reduction. Magnitudes of strain weakening predicted by the constitutive flow laws were then compared with the experimental measurements. Flow laws that only consider grain size do not predict weakening with strain despite grain size reduction. In contrast, flow laws solely considering CPO effects can reproduce the measured strain weakening. Thus, it is reasonable to assume that strain weakening in ice is dominated by CPO development, at least under high temperature (Th ≥ 0.9) and high stress (>1 MPa), like those in our experiments. We speculate that at high homologous temperatures (Th ≥ 0.9), CPO development will also govern the strain weakening behavior of other viscously anisotropic minerals, like olivine and quartz. Overall, we emphasize that geodynamic and glaciological models should incorporate CPOs to account for strain weakening, especially at high homologous temperatures.This work was supported by a NASA fund (grant no. NNX15AM69G) to David L. Goldsby and two Marsden Funds of the Royal Society of New Zealand (grant nos. UOO1116, UOO052) to David J. Prior. Sheng Fan was supported by the University of Otago doctoral scholarship, the Antarctica New Zealand doctoral scholarship, a research grant from New Zealand Ministry of Business, Innovation and Employment through the Antarctic Science Platform (ANTA1801) (grant no. ASP-023-03), and a New Zealand Antarctic Research Institute (NZARI) Early Career Researcher Seed Grant (grant no. NZARI 2020-1-5)

Crystallographic preferred orientations of ice deformed in direct-shear experiments at low temperatures

Synthetic polycrystalline ice was sheared at temperatures of-5,-20 and-30 °C, to different shear strains, up to γ = 2.6, equivalent to a maximum stretch of 2.94 (final line length is 2.94 times the original length). Cryo-electron backscatter diffraction (EBSD) analysis shows that basal intracrystalline slip planes become preferentially oriented parallel to the shear plane in all experiments, with a primary cluster of crystal c axes (the c axis is perpendicular to the basal plane) perpendicular to the shear plane. In all except the two highest-strain experiments at-30 °C, a secondary cluster of c axes is observed, at an angle to the primary cluster. With increasing strain, the primary c-axis cluster strengthens. With increasing temperature, both clusters strengthen. In the-5 °C experiments, the angle between the two clusters reduces with strain. The c-axis clusters are elongated perpendicular to the shear direction. This elongation increases with increasing shear strain and with decreasing temperature. Highly curved grain boundaries are more prevalent in samples sheared at higher temperatures. At each temperature, the proportion of curved boundaries decreases with increasing shear strain. Subgrains are observed in all samples. Microstructural interpretations and comparisons of the data from experimentally sheared samples with numerical models suggest that the observed crystallographic orientation patterns result from a balance of the rates of lattice rotation (during dislocation creep) and growth of grains by strain-induced grain boundary migration (GBM). GBM is faster at higher temperatures and becomes less important as shear strain increases. These observations and interpretations provide a hypothesis to be tested in further experiments and using numerical models, with the ultimate goal of aiding the interpretation of crystallographic preferred orientations in naturally deformed ice

Dislocation interactions during low-temperature plasticity of olivine and their impact on the evolution of lithospheric strength

The strength of the lithosphere is typically modelled based on constitutive equations for steady-state flow. However, strain hardening may cause significant evolution of strength in the colder load-bearing portion of the lithosphere. Recent rheological data from low-temperature deformation experiments on olivine suggest that strain hardening occurs due to the presence of temperature-independent back stresses generated by long-range elastic interactions among dislocations. These interpretations provided the basis for a flow law that incorporates hardening by the development of back stress. Here, we test this dislocation-interaction hypothesis by examining the microstructures of olivine samples deformed plastically at room temperature either in a deformation-DIA apparatus at differential stresses of ≤4.3GPa or in a nanoindenter at applied contact stresses of ≥10.2GPa. High-angular resolution electron backscatter diffraction maps reveal the presence of geometrically necessary dislocations with densities commonly above 1014m−2 and intragranular heterogeneities in residual stress on the order of 1 GPa in both sets of samples. Scanning transmission electron micrographs reveal straight dislocations aligned in slip bands and interacting with dislocations of other types that act as obstacles. The resulting accumulations of dislocations in their slip planes, and associated stress heterogeneities, are consistent with strain hardening resulting from long-range back-stresses acting among dislocations and thereby support the form of the flow law for low-temperature plasticity. Based on these observations, we predict that back stresses among dislocations will impart significant mechanical anisotropy to deformed lithosphere by enhancing or reducing the effective stress. Therefore, strain history, with associated microstructural and micromechanical evolution, is an important consideration for models of lithospheric strength. The microstructural observations also provide new criteria for identifying the operation of back-stress induced strain hardening in natural samples and therefore provide a means to test the applicability of the flow law for low-temperature plasticity.This research was supported by Natural Environment Research Council grants NE/M000966/1 to LNH, AJW, and DW and 1710DG008/JC4 to LNH and AJW; European Plate Observing System Transnational Access grant EPOS-TNA-MSL 2018-022 to LNH; Advanced Photon Source General User Proposal 55176 to LNH, DLG, and WBD; and National Science Foundation Awards EAR-1361319 to WBD, EAR-1625032 to JMW, and EAR-1806791 to KMK

DNA polymerase δ-dependent repair of DNA single strand breaks containing 3′-end proximal lesions

Base excision repair (BER) is the major pathway for the repair of simple, non-bulky lesions in DNA that is initiated by a damage-specific DNA glycosylase. Several human DNA glycosylases exist that efficiently excise numerous types of lesions, although the close proximity of a single strand break (SSB) to a DNA adduct can have a profound effect on both BER and SSB repair. We recently reported that DNA lesions located as a second nucleotide 5′-upstream to a DNA SSB are resistant to DNA glycosylase activity and this study further examines the processing of these ‘complex’ lesions. We first demonstrated that the damaged base should be excised before SSB repair can occur, since it impaired processing of the SSB by the BER enzymes, DNA ligase IIIα and DNA polymerase β. Using human whole cell extracts, we next isolated the major activity against DNA lesions located as a second nucleotide 5′-upstream to a DNA SSB and identified it as DNA polymerase δ (Pol δ). Using recombinant protein we confirmed that the 3′-5′-exonuclease activity of Pol δ can efficiently remove these DNA lesions. Furthermore, we demonstrated that mouse embryonic fibroblasts, deficient in the exonuclease activity of Pol δ are partially deficient in the repair of these ‘complex’ lesions, demonstrating the importance of Pol δ during the repair of DNA lesions in close proximity to a DNA SSB, typical of those induced by ionizing radiation