Corporate reputation past and future: a review and integration of existing literature and a framework for future research

The concept of corporate reputation is steadily growing in interest among management researchers and practitioners. In this article, we trace key milestones in the development of reputation literature over the past six decades to suggest important research gaps as well as to provide contextual background for a subsequent integration of approaches and future outlook. In particular we explore the need for better categorised outcomes; a wider range of causes; and a deeper understanding of contingencies and moderators to advance the field beyond its current state while also taking account of developments in the macro business environment. The article concludes by presenting a novel reputation framework that integrates insights from reputation theory and studies, outlines gaps in knowledge and offers directions for future research

New Corporate Responsibilities in the Digital Economy

Theories that relate to digital technology and CSR have been dominated by online CSR communication and disclosure practices. Almost entirely absent in such CSR research is a consideration of new areas of responsibility that are emerging from digital technologies and related online communication platforms. We argue that responsibility in the use of digital technologies requires more than just legal compliance. We therefore ask what it means to be a responsible corporation in the digital economy? We then establish an extended agenda for responsibility in the digital economy by identifying potential areas of irresponsibility and highlighting new responsibilities related to, for example: use of consumer data; service continuation; control of digital goods, and; the use of artificial intelligence. In doing so, we address a need to theorize responsibilities derived from the use of technologies that have been previously silent in CSR literature or only tangentially discussed within the domain of CSR communication, even as they are a focus in other fields (especially legal compliance, or organizational performance)

Collaborating across workplace boundaries: Recommendations based on identity research

In order to respond to key challenges in safety and security, individuals and organisations must often collaborate across workplace boundaries, working with people and organisations from different nations and sectors, and with different disciplinary/functional backgrounds. However, research suggests that these kinds of relationships are often fraught with ingroup versus outgroup divisions, which disrupt coordination and hamper operational performance. Against this backdrop, this chapter takes an identity perspective to shed light on the causes of these divisions and potential solutions that may facilitate better relations and cooperation across workplace boundaries. The chapter incorporates recent academic literature in the safety and security domain as well as relevant empirical research to provide evidence-based recommendations. In particular, I discuss how organisations may support positive cooperative actions through communication and rhetoric, through the adoption of human resource management practices related to selection and training, and through boundary-spanning processes and leadership roles