Giving Miss Marple a makeover : graduate recruitment, systems failure and the Scottish voluntary sector

The voluntary sector in Scotland, as across the globe, is becoming increasingly business like. Resultantly, there is an increasing demand for graduates to work in business and support functions. In Scotland, however, despite an oversupply of graduates in the labor market, the voluntary sector reports skills shortages for graduate-level positions; a leadership deficit was also reported in countries such as the United States. Through exploratory, mainly qualitative, case study and stakeholder research, this article proposes that one reason for this mismatch between the supply of and demand for graduates is a systems failure within the sector. Many graduates and university students remain unaware of potentially suitable paid job opportunities, in part because of the sector's voluntary label. To rectify this systems failure, thought needs to be given to the sector's nomenclature and the manner in which voluntary sector organizations attract graduate recruits, for example, through levering value congruence in potential recruits

Job searching with a history of drugs and crime

This article explores the experiences and aspirations of offenders with histories of substance misuse in job searching. The analysis is based upon qualitative data from a localised study of 27 men and two women who were undertaking community-based court orders in Scotland. Their perspectives on job searching, job-readiness and aspirations for sustained employment including the role of self-employment are presented. The article concludes that with adequate support, greater tolerance and flexibility by employers and job searchers could contribute to reducing the vicious cycle of suspicion and dishonesty. Policy action needs to be sustained and possibly augmented to include enterprise training

'Who's got the look?' Emotional, aesthetic and sexualized labour in interactive services

This article examines sexualized work and, more particularly, how and why, at the organizational level in interactive services, employees become sexualized labour. In doing so it assesses the thin line between selling a service and selling sexuality. The analysis revisits existing literature on emotional labour, organizational aesthetics and workplace sexuality, noting the common concern in this literature with employee's appearance or looks. The article argues that the current conceptualization of interactive services and sexualized work is partial and blunt; either because it does not adequately incorporate employee corporeality or because it fails to distinguish between the different forms of sexualized work. A better conceptualization is achieved by incorporating aesthetic labour into the analysis, demonstrating how it is extended to sexualized labour employees to have a particular corporate look. From this analysis it is argued that a conceptual double shift is to be needed to understand sexualised labour, firstly, from emotional to aesthetic and sexualized labour and secondly, from an employee sexuality that is sanctioned and subscribed to by management to that which management strategically prescribes

Skills in Scotland 2002 The employers' view : key findings

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A job to believe in : recruitment in the Scottish voluntary sector

The voluntary sector is an important source of employment in the UK and is increasingly providing services previously provided by the public sector. However, the ability of the sector to provide such services is dependent on the quantity and quality of suitable labour. This article examines recruitment issues in seven case-study voluntary organisations offering social care in Scotland. Interviews were conducted with 137 managers and employees in these organisations. In addition, to assess potential labour supply, interviews and focus groups were conducted with careers advisers and potential employees. The findings suggest that, with a tightening labour market, uncompetitive pay and misconceptions about the sector, recruitment is a problem. However, job satisfaction is high for current employees, and potential employees whose values are commensurate with the sector might be attracted. The findings thus have relevance not just for the case-study organisations, but for HRM in the voluntary sector generally

Intermediate occupations and the conceptual and empirical limitations of the hourglass economy thesis

It is suggested that an hourglass-shaped occupational structure is emerging in the UK, with the polarization of jobs at top and bottom of the occupational hierarchy. Despite the implicit suggestion that jobs in the middle appear to be disappearing, somewhat paradoxically, there are ever-increasing reports of problems with recruitment and skill across intermediate occupations.This article attempts to address the paradox and propose better ways of conceptualizing what is happening to intermediate occupations within recent structural transformations. It is argued that while the hourglass economy thesis, or a variation of it, best describes recent occupational transformations, it is limited conceptually and empirically. More specifically, it neglects important dimensions of change within intermediate occupations — dimensions that may well provide a more fruitful foundation from which to explore the nature of and developments within these jobs and their broader repercussions